Skyler Ataide Atlassian Team

Whether you're using Google Calendar, Microsoft Outlook, or any other scheduling tool, integrating your on-call schedule into your preferred calendar is a beneficial practice. This process ensures you have a clear overview of when you're expected to be available, aiding in better time management and work-life balance. This…

Opsgenie provides numerous integrations to streamline your alerting and incident management process. One of these integrations is the incoming call integration, which allows you to route incoming calls to a phone number, which, Opsgenie can redirect to the correct on-call team member. However, you may find that the default…

Opsgenie has String Processing Methods available for pulling specific text out of an integration payload. This article will show two string processing method use cases for extracting text from two different integration types. Email Integration If a monitoring tool can send both alarm and recovery emails, Opsgenie can…

Hi all, Thank you to everyone who had time to join our office hour session last week. In case you missed it, here is a quick summary of a few questions asked during the session. We love getting to share tips and tricks on how to use Atlassian Analytics and the Atlassian Data Lake with you! If you have any specific features…

This article covers setting up an integration to create alerts for separate teams depending on the information received. On the Standard and Enterprise plans, you can create a "Global" integration and send alerts to separate teams based on the incoming data received. First, you'll want to create a global integration (or…

Thank you to everyone who joined our office hour sessions last week. We appreciate having the time to hear your feedback and answer your questions about Atlassian Analytics and Atlassian Data Lake. We hope you found these sessions valuable and were able to learn more about how to use Atlassian Analytics to unlock insights…

Hi everyone! We are holding another round of Atlassian Analytics office hour sessions on March 6 (AMER/EMEA) / March 7 (APAC)! These are a great chance for you to directly engage with our technical support and product teams and ask questions about Atlassian Analytics and Atlassian Data Lake. If you need assistance in…

The Atlassian Analytics support team will be available for live technical working sessions on September 13! If you are looking for personal time with our team to walk through how to get started or tips and best practices on building your charts and dashboards, you won’t want to miss this. Come with questions in mind, or…

This article aims to gather and provide a summary of the activity logs of the alerts created via the Incoming Call Routing integration in different scenarios. High level summary * If the call is answered, its alert status will be ACK'ED, and listed as “Answered” in the Incoming Call Routing Report. * If there is a…

This article will provide a simple guide for how to format the Opsgenie alert content when it is passed to the Microsoft Teams integration side. This article will cover three formatting examples: * Parsing the URL as a hyperlink from Opsgenie Alerts to the Microsoft Teams channel * Jumping to the next line * Parsing text…

Project Selection for Atlassian Data Lake Connections Thanks to the amazing feedback that you all have provided, we are excited to announce a new change in Atlassian Analytics! Project selection is now available when connecting Atlassian Analytics to the Atlassian Data Lake. This new feature gives organization admins the…