Discussions
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How update a list of items to push the data to Jira
Summary There are some scenarios where changes can exist in JA and not be pushed to Jira (like a problem with the connection, or a name change on the PI) and an update may be needed on JA to push these changes. Below, we will discuss some possible ways to do that. Solution Once an update is made on JA, be it through the…
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How to Fix Failed to update JiraID : XXXXX - An item with the same key has already been added.
The behavior described in this document is foundational to Jira Align, hence it can be noticed in both Standard and Enterprise editions, and it can’t be altered. Objective This article describes how to proceed when a Jira Align work Item (e.g. a Story or a Feature) is not syncing with Jira anymore, and the following error…
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How to Resolve "No changes were pulled in from Jira a Jira Align update waiting to be pushed to Jira
The behavior described in this document is foundational to Jira Align, hence it can be noticed in both Standard and Enterprise editions, and it can’t be altered. Objective This article describes how to proceed when a Jira Align work Item (e.g. a Story or a Feature) is not syncing with Jira anymore, and the following error…
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Parent work item’s status changes upon children’s statuses updates
The behavior described in this document is foundational to Jira Align, hence it can be noticed in both Standard and Enterprise editions, and it can’t be altered, regardless of having an active Jira Connector. Objective We aim to explain the Jira Align behavior where a parent's work item status changes automatically once…
