Yuliia_Borivets__SaaSJet_ Atlassian Partner

Are you looking for a way to audit issue changes and user activity for Jira Data Center? Get a comprehensive and chronological journal of every past action made to all issues in one place. Find out what update was made, when, and by which user. It’s all possible with Issue History for Jira. The Cloud version of the app is…

Hello to all Community members! We would like to use this opportunity to get you acquainted with our SaaSJet team. It’s always amazing to see the people behind the products they make. SaaSJet is only 5 years old, but we are growing with jet speed and have no intention to stop 🚀 We aim to make our products most reliable and…

Time travels? Apptoberfest challenge? Surprises and gifts? No matter your choice, it’s all possible with Issue History for Jira. Our SaaSJet team wants to invite everyone on a small journey. We promise it’s safe and insightful. Our Time Machine can answer the questions: What happened, where, and when? You will find out: *…

If you're a Product Manager involved in the Atlassian ecosystem, you're likely juggling numerous responsibilities - from validating new product ideas to keeping tabs on competitors. With 1-2 new products rolling out every year, the stakes are high. Market research becomes a non-negotiable part of the process. That's why we…

Hello, community fellows! Have you ever wished to play with data you have in the history section of the issue? Build your own small report of changes made to any task. Our SaaSJet team has implemented this feature within Issue History for Jira for those who want to organize a history layout in their own way. It’s an…

How you treat your customers influences 70% of their customer's journey, according to McKinsey. Issue resolution is seen as the most crucial aspect of customer service by 90% of consumers worldwide (KPMG). So, checking the efficiency of a support team in Jira can be crucial for ensuring timely and effective customer…

Where and when would you go if you could return to any place and time in history? It seems a tricky question, but what is impossible in the real world can be possible in Jira. Every activity performed by your team in any Jira project is saved. Are you ready for time travel? Let’s see how it happens and what you need to…

How do you know what is happening in your Jira project? What happened yesterday or a month/year ago? Tracking changes in Jira projects help to audit your teamwork, keep all essential records, and not lose any data. Here you will find FAQ about project changes in Jira with answers that include built-in options and Issue…

How do you know what is happening in your Jira project? What happened yesterday or a month/year ago? Tracking changes in Jira projects help to audit your teamwork, keep all essential records, and not lose any data. Here you will find FAQ about project changes in Jira with answers that include built-in options and Issue…

How often do you need to check user activity in Jira? This info might help you to see how your team is progressing with their daily tasks. For example, you need to know: how many tickets from clients were created/resolved today, who created them, who changed the description, or who added comments. That’s exactly what Jira…

If you want to see what Jira issues you worked on and updated during some past time, there are a few helpful alternatives. We will not count history for a single issue, only for multiple ones. In the examples below, you will find options suitable for checking your changelog or other users' activities. Check them out and…

Marketing campaigns are an essential part of any business. They help to create brand awareness, attract new customers, and retain existing ones. However, managing these campaigns can be challenging, especially when it comes to lead time. Lead time is time taken from the start of a task to its completion. In the context of…

If you’re working on some task and have some blocker to complete it, how to mark this issue as problematic? Sometimes it happens we need some resources or face a problem we never had before. In teamwork, it’s highly important to see the whole picture of your project. And Jira has a great solution for this problem. You can…

Is there an easy way to get issues that were rejected after testing and returned to “To do” status? Our QA manager needs to collect this information every month. Our SaaSJet team want to share this use case and how our PM track rejected issues with help of Issue History for Jira. From this use case, you will find out: *…

In the fast-paced world, time management is critical for success. With deadlines, meetings, and deliverables constantly shifting, it can be difficult to keep track of everything that needs to be done. That's why time management and weekly planning are so important. This article will explore why time management and weekly…

Measuring lead time in Jira for financial planning is an essential part of keeping your organization on track and maximizing its potential for success. With Time in Status for Jira Cloud, you can easily track and analyze your financial planning process and make data-driven decisions to optimize it. Here's how you can use…

Let’s talk about one important metric in Jira - Jira average time, which shows the average time it takes to complete a task. This metric is useful in evaluating team performance and identifying areas for improvement. Why is the Average time data is important? The average time in Jira is calculated by taking the sum of all…

As a manager, you know the importance of keeping Jira time tracking in your organization. That’s why it’s essential to have an efficient way to manage the Jira time spent on tasks for your team. Jira Cloud is a great tool for managing tasks and tracking time. It provides the ability to define workflows and track the…

Most of the teams in Jira work with a bunch of different projects. One of our Issue History users asked us: “Is it possible to monitor Jira history of changes for a few projects at once? We at SaaSJet, always try to be helpful and find solutions. And also, we’d like to share this example with Atlassian Community so that…

How to check daily activity per team member? If you have ever needed to monitor what changes each user has made to a particular issue, for some project, or for specific dates – keep on reading. Here you’ll find build-in and Marketplace solutions for Jira to see user activity. 1. How to view Jira user activity on a single…

JQL, or Jira Query Language, is a powerful tool for searching and filtering issues in Jira. With JQL, you can use a variety of search criteria to find the issues you need. This can be especially useful if you have a large number of issues in your Jira instance and you need to find specific ones quickly. What is JQL? To use…