Britta Neugebauer [yasoon] Community Champion

How can IT teams keep critical Microsoft Teams conversations connected to incidents and support requests in Jira? At Atlassian Team in Anaheim, we spoke with Michael Pelfrey, IT Operations Manager at Skidmore, about how his team uses Microsoft 365 for Jira for internal support, incident management, and agile development.…

How can financial institutions adopt cloud technologies while meeting governance and compliance requirements? The Atlassian Finance User Forum (AFUF), hosted by Swarmit, brings together financial-services professionals twice a year to exchange perspectives on cloud strategy, compliance, and the latest developments in the…

Atlassian recently announced a significant step for Rovo in Microsoft 365: Rovo is available in Microsoft Teams and Microsoft 365 Copilot, while Jira Cloud for Microsoft Teams can use Rovo to interpret natural-language requests. At yasoon, we like where this is going. We have spent years working on the assumption that…

At Atlassian Team Europe in Barcelona, Nicat Nagiyev, Head of Business Solutions at Computop, shared how his teams connect Jira with Outlook across customer-facing and internal workflows. Computop is a global payment service provider offering online, mobile, and in-store payment solutions. Its teams use Jira to manage…

At Atlassian Team Europe in Barcelona, Nicholas Dring shared how Istituto Italiano di Tecnologia uses Jira Service Management and Microsoft Teams to coordinate requests across a large scientific research institution. Istituto Italiano di Tecnologia (IIT) has more than 2,000 employees working across research centers in…

At Atlassian Team Europe in Barcelona, Jan Graeber, IT Business Partner at Peter Cremer Holding GmbH & Co. KG, shared how his team connects Jira with Outlook and Microsoft Teams across IT service management, product management, and development workflows. Cremer is a globally active group operating across industry, trade,…

At Atlassian Team '26 in Anaheim, Ellen Gruebbeling and Amber Stueve shared their personal experience using Jira, Outlook, and Microsoft Teams to coordinate work across their clinical research team at Washington University School of Medicine. Their team supports an Alzheimer's clinical trial and collaborates with internal…

At Atlassian Team '26 in Anaheim, we spoke with Raphael Grosa, IT Coordinator at a leading telecommunications provider in Brazil, about how his organization connects Microsoft 365 and Jira Service Management to improve major incident management at enterprise scale. The core challenge: Incident information was split between…

Atlassian Team 2026 is heading back to Anaheim. From May 5-7, the Anaheim Convention Center will bring together thousands of Atlassian users, partners, and experts. With hands-on sessions, certifications, and formats like Braindates, Team '26 is a place to learn from others, exchange ideas, and take away practical…

At Atlassian Team in Anaheim, we spoke with Michael Saia, DevOps Network Manager at Geneva Trading, about how his organization connects Microsoft 365 with Jira to support internal issue reporting and work planning. In a financial trading environment, support teams need to respond quickly while preserving the details,…

Collaboration. A curious concept, fragile, chaotic, and usually doomed. And yet, for Atlassian Apptoberfest 2025, I find myself at the center of it. I, Wednesday Addams, represent yasoon and their Microsoft 365 for Jira app. Apparently, I am the mascot of controlled communication. How ironic. This is Wednesday’s web: A…

This October, the Atlassian community gathers in Barcelona for Team ’25 Europe . For three days, the spotlight will be on innovation, new product announcements, and the stories of teams shaping the future of work. As a Premier Sponsor, yasoon is ready to show you how Microsoft 365 and Jira are better together. Why you…

At Atlassian Team in Anaheim, we spoke with Brian Helms from MotoRad Ltd. about how his team uses Jira alongside Microsoft 365. Brian wanted to move away from email-heavy project management. Jira's Kanban boards, backlogs, and epic grouping gave Brian's team a clearer way to organize work and maintain momentum without…

At mobilezone, a telecom provider with over 300 employees in Germany, IT support used to be a bit clunky. Employees weren’t using the Jira portal much, and support requests came in through scattered emails or chat. Switching between Microsoft Teams and Jira slowed things down for everyone. Together with catworkx, they…

Atlassian Team 2025 is moving to a new location! From April 8-10, the event will take place for the first time at the Anaheim Convention Center. The yasoon team is excited to be a part of it and to showcase Microsoft 365 for Jira. With over 4,000 attendees, 120+ sessions, live demos, certifications, and countless…

Microsoft announced that Exchange Online legacy tokens are deprecated in February 2025. This means that all add-ins relying on these tokens must switch to the new Entra ID authentication system to remain functional. We have received a few support inquiries asking whether yasoon's Outlook add-in (Outlook Email for Jira or…

Hello there! If you're involved in developing or maintaining Atlassian Connect apps, this cross-posted article is for you: Dynamic versioning of an Atlassian Connect app Developing a production-ready app based on the Atlassian Connect framework isn't something you'll find many tutorials on, so yasoon's co-founder and CTO…

Imagine a witch as your guide, a medium drawing tarot cards to unveil the powers of the Microsoft 365 for Jira app. With each card she reveals, new features emerge, showing how seamlessly Jira can integrate with Microsoft 365 to cast spells of productivity and collaboration. Click through the interactive card reading to…

Atlassian Team is coming to Europe! Are you also hyped for next week October 8 - October 10, 2024? yasoon is sponsoring Atlassian Team Europe as Premier sponsors and we can't wait to meet you in Barcelona. Get your ticket here: Atlassian Team ’24 in Barcelona. Join Atlassian leaders, product experts, and our team live for…

Microsoft is deprecating the Office 365 connectors feature from Microsoft Teams. All existing connectors within all clouds will continue to work until December 2025, however using connectors beyond December 31, 2024 will require additional action. They recommend Power Automate workflows as the solution for getting…

As the anticipation for Atlassian Team '24 (April 30 - May 2) conference builds, we're even more excited, as this information has reached us today: yasoon has been announced a finalist for the Atlassian Partner of the Year 2023 ITSM App Solutions. ITSM App Solutions - Microsoft 365 for Jira Being nominated with the…

We agree with Atlassian Presents Unleash: Tools alone don’t create culture. It’s the combination of people, practices, and tools that does. But what does this so-called “dev culture” feel like in practice? What principles do we work by at yasoon? We have put together a few guiding principles, along with examples from our…

🐨 We are a proud sponsor of Atlassian Presents: High Velocity. Meet yasoon (@Tobias Viehweger , @Patrick Schüßler _yasoon_@Timur Akman ) in Sydney and let's discuss how to spice up ITSM with Microsoft 365 and Jira Service Management. yasoon is among an amazing list of sponsors like Tempo, Glintech, and many more!We can't…

Gather around, because this Apptoberfest, we've got a groove that's so funky, it'll spice up your ITSM game. Internal customers bouncing between different communication channels? That's like a DJ mixing too many tracks at once. Our solution? We're bringing the party to their home turf. With Microsoft 365 for Jira, internal…

TL;DR: Automation within Microsoft 365 for Jira is a powerful, no-code capability that seamlessly integrates Jira and Microsoft 365 tools. By leveraging Jira Automation, you can implement technology-driven processes that connect these two platforms. Setting up automation rules with Microsoft 365 for Jira can be done in…

TL;DR: yasoon is happily ISO 27001 compliant, because we worked with Vanta. We think it is very useful for software vendors and this is our new trust page with all cumulated security information: http://trust.yasoon.com/ As an Atlassian Platinum Marketplace partner, keeping our app secure is extremely important to us. One…

We are hyped to attend Atlassian Team 2023. This year’s key notes are packed with VIPs (incl. James Cameron) and interesting topics! Also, you'll find out about new features and Atlassian’s roadmap. At Team 2023, there will be many opportunities to learn how others use Atlassian tools in their companies during many…

Hello everybody, this is the story of yasoon's customer 'Pflege im Quadrat' (Care Squared). Luckily we were able to learn how they implemented their enterprise service management in the care sector with Jira Service Management and Microsoft 365. Pflege im Quadrat is breaking new ground in the digital transformation of…