Eli Solutions Team -Eli Solutions- Atlassian Partner

Hi Everyone, One of the most commonly asked questions we receive here in the Jira Automation is whether or not it is possible to sum up story points between Subtasks/Stories/Epics. We are very excited to announce that we have posted 2 new video tutorials that will help you accomplish this step by step. Sum Up Story points…

Hi Everyone, In this roundup we combine all the jira automation rules to sum up story points across different issue types. We start from the lowest level, summing up story points from sub-tasks to Stories. Then, we have multiple rules where you can sum up story points from stories linked to an Epic through the Epic Link…

Hi Everyone, In this tutorial we will show you how you can use automation to send customized email notifications when issues are due. Automatically scheduling tasks will reduce manual work for your team, but also ensures consistency and reliability in your workflows. For example, if a support engineer has not completed a…

In this video tutorial, we will show you how you can keep the status of linked tickets in sync between a bug ticket from a Jira Service Management Project and a task from a Jira Software project. Key Concepts: 1. For Simplicity Keep the Statuses in both workflows the same: If the statuses do not have the same name, you can…

Hi Everyone, In this tutorial, we will show you how you can use manual triggers to create sub-tasks with Jira Automation. Rule 1: Create Dev Sub-tasks In the first rule, we use a manual trigger to create development sub-tasks. Rule 2: Create Content Sub-tasks In the second rule, we use a manual trigger to create content…

Hi Everyone, We are happy to announce a new video tutorial series on Jira Service Management (JSM) and Jira Software synchronization (JS) using Jira Automation. Audience: - Organizations that own Jira Service Management as a portal for the intake of bugs, incidents, change requests, new features, etc, and use Jira Software…

In this video tutorial, we will show you how you synchronize comments from a customer bug request from the portal and then use automation to copy the comments to the development tasks to. We also provide with a rule that does the reverse. Key Concepts: 1. Global Automation: Since the rules affect multiple projects you will…

Hi Everyone, In this tutorial, we will show you how you can monitor an SLA, and send notifications before or after the SLA has been breached. SLA Threshold Trigger The SLA threshodl trigger allows you to respond to an SLA that is about to breach, or is already breached, by a threshold determined by you. This allows you to…

Hi Everyone, In this video tutorial we showcase how you can build a Jira Service Desk using Forms. You will be able to build a full end to end Jira Service Desk with the help of pre-built Jira Templates in less than 20 minutes. Benefits of using forms: - No custom fields required - Hundreds of Pre-built templates that can…

In this tutorial, we will show you how you can sum up story points from linked epics to an initiative with a Manual Trigger. Setup Initiative Issue Type For this rule to work properly you will need to ensure that you have an "Initiative" issue type in your Jira environment. (Note: feel free to use any other issue type such…

In this video tutorial, we will show you how you create a customer bug request from the portal and then use automation to create and link development tasks to the corresponding jira software project. Use Case Based on the customer request type and component selected, Jira automation will create and link a new ticket to the…

In this Tutorial, we will go over the creation of the Reliability vs Sprint End Spillover KPIs. Overview: https://youtu.be/4_bIySkzRYY KPI Definitions: What is Reliability? What is Sprint End Spillover? Formulas: Sprint Story Points Committed and Completed Sprint Story Points Committed and Not Completed Reliability Sprint…

Overview In this video you can find a complete walkthrough on how you can create the Velocity Variance and Story Size Charts with EazyBI: Video Tutorial Link What is Velocity Variance? What is Story Size? Export Definition If you are an existing eazyBI user feel free to use the export definition below and import it to your…

Overview In this video you can find a complete walkthrough on how you can create your first Sprint Velocity Chart with EazyBI: Video Tutorial Link Export Definition If you are an existing eazyBI user feel free to use the export definition below and import it to your eazyBI instance. { "cube_name": "Issues", "cube_reports":…