Discussions
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Using Slack Connect with your VIP customers?
Is your company using shared Slack Connect channels to provide customer support? For most SaaS companies, the number-one driver of long-term growth isn’t acquiring new customers. Rather, it’s net revenue retention, a measure of a SaaS company’s ability to keep customers and grow average account revenue. All…
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📹 Halp for Microsoft Teams
Hello Halp fans! As you know, Halp is a conversational ticketing solution for modern teams who are constantly dealing with requests or questions in their communication platform. In this video, you'll learn about how Halp works with Microsoft Teams! https://www.youtube.com/watch?v=3QPR43Wvk38 You can learn more about Halp…
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A fireside chat: How remote business teams support their people where they work
Check out a fireside chat with Business managers from G2 and Pipedrive moderated by Halp’s former Co-founder. Learn why their IT and business teams looked for a better way to support their teams where they work. More business teams are shifting to supporting internal requests in the places they are already communicating,…
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Atlassian adds Halp to the biggest Slack channel for internal support
Atlassians are among those millions of chat platform enthusiasts. We use Slack to facilitate real-time conversations within and across teams, to share news, and – as chat has become an integral part of teams’ day-to-day workflows – to provide IT support to employees. Our Workplace Productivity team started a Slack support…
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Announcing Halp's Integration to Microsoft Teams! Bring your help desk into Teams.
In a digital work environment, team messaging apps like Microsoft Teams have become the backbone of an organization’s real-time collaboration. We’re proud to announce today that what began as an idea to connect support teams and support requesters where conversations naturally occur has now expanded into new territory. We…
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Halp - Conversational Ticketing Help Desk for internal requests
From the Halp Team Howdy! 👋 We’re Halp, a conversational ticketing help desk for all of your internal requests in Slack (and soon to be MS Teams!). We’re excited to be a part of Atlassian, adding to the community and getting to know all of you a bit better! As a customer-first organization we absolutely love feedback!…
