Peggy Graham Atlassian Team

I recently had an insightful conversation with a startup customer about streamlining their recruitment process with Jira. Here are some ideas from that discussion! Get a head start with HR templates Before we dive in, get a head start with Jira's recruitment template. These templates provide a solid foundation that you can…

If I had to pick one question that I get the most from new Jira administrators, I think it would be: How should my Jira projects be organized? Like many things in Jira, there are lots of options available. Sadly, I’ve never found a reliable crystal ball or sorting hat that can guarantee what will work best for any given…

This week, I have something special for you. It's the story about how I became a volunteer Jira Service Management admin. What started out as a learning exercise has grown into a full JSM helpdesk setup, all based on the Free version of JSM. 🤑 Now that I've worked with a lot of startups, I want to share my JSM learnings…

As a startup, you need to keep your tech stack lean and do more with less. That’s no small task! To help you do just that, I’ve curated free Atlassian templates designed for sales, fundraising, product, and more. 👇 🌟 Share your vision Think big: Use the Confluence vision to values template to outline your "why". Define…

Let's dive into some of my favorite Jira automations that can save you time and sanity (because who doesn't need more of both?!). Auto-create sub-tasks: Tired of manually creating sub-tasks for every new issue? Let automation do the heavy lifting. Say goodbye to repetitive tasks and hello to shipping more cool stuff for…

Jira and Confluence and Compass, oh my! 😵‍💫 Atlassian offers a lot of tools, which is great... if you know how to use them together. When combined, Atlassian tools can work together to transform an idea into a fully developed feature. Check out my Loom video where I break it all down in just 13 minutes. I start with a…

As your company grows, it becomes more challenging for leaders to get the visibility they need without opening up all your Jira projects. This was a meaty topic on a recent customer call, and we have some ideas to share with you! Translation: keep reading to save your execs (or yourself) from the rabbit hole! 🐰 Quick tip:…

In this article, we're putting the spotlight on Jira Plans - a game-changer for teams looking to keep project management lean while complexity increases. Those that know me know that I LOVE (Jira) PLANS. So, truly, ask me anything about them. 💬 To help you get you started, here is a comprehensive list of resources for Jira…

🛑 Looking for the current Startups AMA? You can find all Startups AMA posts here. Welcome to the first installment of the Startups-exclusive "Ask me anything" forum! 🥳 Every month, we’ll create a post - just like this one - to host an AMA. This way you can get your Atlassian questions answered while in a meeting or...…

Teams new to Jira often ask: Are sub-tasks counted as part of story velocity? How do they impact engineers getting credit for work completed in the sprint? Do sub-tasks keep a story or epic from being completed? Short answer: No, sub-tasks don't impact sprint metrics. By default, sub-tasks are estimated in time rather than…

Today’s topic opens up a whole new world… of permissions! 🔐 See below for guidance on securely collaborating with external users within your (virtual) walls. Let’s break it down by product: Confluence Here’s how to invite guest users to a Confluence space (without provisioning them a license), and what guests can see and…

Tip of the week 🪄 Q: If I'm tracking multiple types of work in one Jira business project, how can I view those types separately? For example, I want to separate investor opportunities from customer prospects but still keep them in the same project. A: If you're tracking multiple types of work in one Jira business project…

Question of the week Q: Can we use Jira Product Discovery (JPD) for customers to submit ideas/feedback? A: While customers can’t submit ideas/feedback directly, JPD is a fantastic tool to bring all feedback together in one place. Our Jira Product Discovery team is actually a great example of how to do this well. For the…

Question of the week Q: What are the differences between Scrum and Kanban boards in Jira? A: To show the differences, here's a Scrum board and a Kanban board in the same company-managed Jira space, both using the same filter. There are some differences you can see right off the bat: The one on the left is Kanban; the right…

Exciting news, startup community! Starting Tuesday, July 9, I’ll be hosting office hours especially tailored to startups. Who am “I”, exactly? Great question! Keep 'em coming " data-emoji-text="😉">" data-testid="image-emoji-:wink: " data-emoji-type="image"> " width="20" height="20" data-emoji-short-name=":wink: "…

If you have ever wondered how these Jira Align graphs and numbers are calculated, wonder no more! Program Increment Progress Report: This report consists of four burnup and burndown graphs, two are based on features and the other two based on stories. This page looks like this: Let’s look at each graph individually:…