Trudy P Claspill Community Champion

For Jira Software DC v9.4.4 how does one find the date an Advanced Roadmap Plan was created and which user created it? (Under the identity I use here I only have Cloud products, so I was not able to specify Data Center as the Deployment type.)

I am analyzing a Confluence Data Center instance in preparation to migrate it to the cloud. It includes the Composition Tabs app, and the instance makes use of the Float macro in that app. That macro is not supported in the cloud version of the app. I'm looking for an alternative. Atlassian has a change request for this,…

I have been a member of the Atlassian communities through more than one employer, and for each employer I have had a different login for the community, based on my email address at each employer. Is there any way for me to access the information associated with my previous community identities? For instance, if I was…

We create a "template" set of issues that include attached images inline in the Description field. We use the Search screen to do a CSV export of these issues, and the the Settings > System > External System Import (CSV) function to import these issues as children of a new Epic. Prior to the implementation of the new issue…

Hello community, Today one of our Service Desk Team members using the New JIRA Issue View feature noted that the Channel field is not showing when they view a service desk issue. When they delved into Configure to select the field, it was not available. The screen says "No hidden fields. All available fields are visible in…

We have loaded custom Priority icons into our JIRA Cloud instance. As per the instructions, the icons are attachments to a story, and the configuration references the URLs to those attachments. When we include Priority in the columns for a saved filter and subscribe to that filter, the Priority icons don't display in the…

We have an Automation for JIRA rule that transitions Sub-tasks to Resolved when the parent issue is transitioned to Resolved. We want to also set the Resolution field on the Sub-task to match the value selected in the parent task. The rule is: When "Issue transitioned" TO Resolved For Sub-tasks If Status is not one of…

We have several Automations set up in our JIRA Cloud Service Desk project. When I view the log for one of these automations, there appears to be a limit on the number of messages it will show and there is no "next page" option. Unfortunately the first page is filled with "not executed" messages. I see I can filter the log…

Is there a document that lists which actions on a JIRA issue will automatically add the actor as a Watcher on the issue?