Discussions
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Is there any way to create Issue Picker in JSM Form?
Hi there, I want to create an Issue Picker in JSM Form. Does anybody know any workaround? Thank You in Advance!
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Unable to Remove Jira and Confluence Products from Organization
Hi there, I currently have Jira and Confluence products on the Free plan, and I would like to remove these products completely from my organization. However, I don’t see any option to deactivate or delete them. When I go to admin.atlassian.com → Apps → Atlassian apps → Manage apps, it only shows groups. I do not see any…
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Create JSM Customer when Atlas CRM Sales Status changes to Won
I want to automatically create a Jira Service Management (JSM) customer when the Sales Status in Atlas CRM changes to “Won.” I tried using Jira Automation, but the Atlas CRM app does not expose any field or trigger that allows me to add a condition like: When Sales Status changes to Won Because of this limitation, I…
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New "Group By" Board Filter for kanban/Scrum Board
Hello Community Member, Jira has once again stepped up to the plate with a game-changing feature: the "Group By" board filter. Users can customize groupings based on a wide range of attributes, including assignee, Story, Epic, and queries. This flexibility empowers teams to tailor their project boards to suit their unique…
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Confluence Whiteboards
Excited to know your thoughts on the awesome Confluence Whiteboards feature! Personally, I'm loving it and have already created a video on how to use it. Check it out: Watch Here Share your views with me! Have you tried the beta version yet? Let's discuss it!
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Is there any way to migrate data from confluence to sharePoint
Hello Community Members, Is there any way I can migrate my content from Confluence to SharePoint Online? Please help if anyway perform this.
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How to Manage Atlassian Groups Better
Hi there, We’re not using Atlassian's default groups for product access or permissions at all. Instead, we're: * Creating our own custom groups. * Setting these custom groups as the default groups under Product Access settings. * Managing all permissions and access through these custom groups. I want to understand if this…
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How Can to calculate Average Time Spent on Tickets
Hi, I’m looking to calculate the average time spent on issues. After exploring apps and community answers, I’ve only found solutions for average time in status. However, I need to calculate the average time spent (logged time) on all closed issues for a specific year. Can anyone suggest a solution? Thank you!
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Atlassian Goals - Quick ways to update
Hello All, I am unsure if these functionalities are available in Atlassian Goals, but I wanted to discuss if anyone has any idea about these. 1. In-line editing for goals in the list view? Is it possible? 2. How we can make updating them easier (it takes several clicks to get to an update page for each goal). Let's discuss.
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Hello everyone! Happy Friday :)
I want to introduce myself here again. I have shifted to a new country and am eager to know more community members :) I am Monika Rani. I am originally from India but shifted to Singapore 4 months ago. I love learning new things about technology, jogging outside, playing with my kids, sharing Atlassian products knowledge…
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How to Calculate - How Often Customers are raising incident requests
Hi Community Members, I want to create a report where I can see - how often customers are raising incident request. Can any one suggest me something?
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Want to show 2 rich text boxes in the selection of checkbox
Hello, I want to show two Rich Text boxes if the user chooses YES from the checkbox, and if NO then these fields should not be shown. How can I achieve this?
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Hello Everyone
My Name is Monika Rani and I have been working in Agile for 10 years. I love to share my knowledge related to Atlassian Products on my YouTube Channel WebGentle - YouTube I am happy to be here and discuss some interesting topics :)
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How can I automate this process
I have a CSV file and I can create issues from this file using ACLI (runFromcsv) but right now I am manually typing the command in ACLI Client, I want to make it automatic like automatically this command runs on a specific time interval. How can I achieve this?
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What is your motivation to become Jira Admin?
Hi All, There are lots of people who want to start their career as a Jira Admin or already performing a role as a Jira Admin. I want to know your motivation about this role.
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Automation Rule for confluence page classification
Hi There, How can we achieve the page classification in confluence using automation? I don't want to use any add-on for this. I know some addons provide this functionality, but I want to do it using automation rule or any other way. Any help?
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Is it Possible to Integrate CAS with Jira Cloud
Hi All, I want to know the possibility and how can I integrate CAS (https://www.apereo.org/projects/cas) SSO with Jira Cloud. I can't see this in the identity provider list :( Has anyone done it before?
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New to this group not with JSM
Hi All, My name is Monika Rani and I am an Atlassian Content Creator, I would love to create video content on my YouTube channel WebGentle I love to create content on Jira Software, Confluence, Jira Service Management, and Marketplace Apps. Here are a few links to my series that you could go through:…
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How to Enable and Use Atlassian Intelligence with Products
The main goal of Atlassian’s products is to unleash the potential of every team. Atlassian envisions the future of teamwork as a partnership between humans and artificial intelligence (AI), transcending the boundaries of where work gets done. Atlassian AI operates to enhance team productivity. You can watch this video to…
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How can I find and replace multiple confluence pages Source code
Hi All, I have migrated my space from the server to the cloud and I am using the ConfiForm App too. After the Migration, my pages are broken and I found what is the issue with why this error was coming. Actually The Migrated Pages had the code for a title like this : <ac:parameter ac:name="pageTitle">Scheda attrezzaggio…
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Edit Notification Templates in Jira Cloud
How can I edit the notification template that I am sending from Jira to MS teams using webhooks in the Jira cloud? I want to add text, and some fields here. Any help?
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Generate yesterday's Worklog report in excel and sent on email everyday at a specific time
Hi All, Is there any way - can I generate yesterday's (past day) work log data (Original Estimate Time, spend and Remaining Hours, etc.) report in Excel and send it in an email at a specific time? I am using Xporter. OR anyone please give me an idea of another way I can achieve it? Thanks
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How can I remove email field from the request type in Jira Service Management
Hi All, Why I can't see the email field on the request type form in JSM? How can I remove it?
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Team Managed and Company Managed Projects
Hi All, I would like to say a big "Hi/Hello" to everyone in the community :) I am writing this article after 2 years, I had an accident in 2020, after that I found covid positive, and after a few months I got the best news of my life - Guess What? I was pregnant and now I am a mother of a baby girl wohhhh :) There were…
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New To the Group
Hi All, I am new to this group and have been using Atlassian's products for 6 years now. I will contribute to the group as much as I can and will learn too. Stay Safe and Healthy at your home! Regards, Monika
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How To Hide the People tab in Jira Cloud
Hi All, Can anyone help me to hide the people tab from the sidebar in Jira Cloud?
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Submitted Answers not Showing
Hi All, I am facing an issue for 3 days when I submit an answer in the community, it submitted but when I refresh the page it's gone. Is this problem facing others too?
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How much will Cloud Shift impact Jira Admin work?
Hi All Community Members, Today one of my colleagues was discussing the impact of Cloud shift on Jira Admin's work. He was telling that cloud shift will eat the Jira Admin's Job because Jira Admin will not do much except the configuration. Is it really true. I don't think like that. What do you think? Please share your…