Discussions
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Hiring JSM Consultant - Sydney Australia
Systemology is an Atlassian Gold Partner focused on ITSM/ESM using exclusively JSM. We are growing our team and looking for an experienced JSM consultant to join our team in Sydney. Find out more and apply here. The role is full time, permanent and must be located in Sydney - no remote, contractors or offshore. Looking…
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Is Automation for Jira included in JSD server 4.14?
I havent yet loaded JSD 4.14 but does anyone know whether the Automation for Jira app is now included in the base product or does it still need to be purchased separately? That also extends to the next JSM update to JSD? cheers
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JQL to filter operational categorization on tier 1 and 2
Is there a way to use JQL to filter issues by operational categorization using both tier 1 and tier 2 fields? its seems to only allow targeting the tier 1 value.
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JSD Issue Source edit
I was hoping to edit the list of items shown in the issue source field but it appears that's not possible. Any comments on options here?
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Atlassian Sales Professional Accreditation
Can someone please advise where i can find the training modules for the sales accreditation? I don't see them in the Atlassian University catalogue. cheers john
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Service desk trial license update
I have a trial license for Service Desk that expires shortly. I bought a Starter license the other day, however I cant see how I can change the license key. When I go the Versions & Licenses page and click on the pencil next to my trial license key, nothing happens - I cant get it to show me an editable license key box.…