Service desk trial license update

John Mustac

I have a trial license for Service Desk that expires shortly. I bought a Starter license the other day, however I cant see how I can change the license key.

When I go the Versions & Licenses page and click on the pencil next to my trial license key, nothing happens - I cant get it to show me an editable license key box.

Advice welcome.

Laurens Coppens

John,

Clicking the pencil should do the trick, if not you could try another browser, old IE versions or compatibility mode sometimes block stuff like this.

 

Regards,

Laurens