Kate Clavet-D'Amelio Atlassian Team

What is Opsgenie? Opsgenie is a modern on-call and alert management solution for operating always-on services. It enables dev and ops teams to stay aware and in control of alerts and incidents. Opsgenie at its core offers powerful alerting and on-call management and notifies the right people, at the right time, through…

Just wanted to share this cool bit of information with you all here, that our integration with AWS Security Hub is now live. Use Atlassian Opsgenie Amazon Security Hub Integration to forward Amazon Security Hub findings to Atlassian Opsgenie. Once Amazon Security Hub sends findings to Opsgenie, Atlassian Opsgenie will…

Hi there! I just wanted to share this great video that explains how to set up an email integration, it's a fun way to "get your feet wet" in terms of of setting up integrations. The email integration can be setup with any tool or application that can send email, and it’s a great way to test the functionality of Opsgenie…

Now that Opsgenie Actions are GA, we have some more exciting news to share with you! You can integrate Opsgenie and AWS EC2 Rescue using Actions to troubleshoot your Amazon EC2 instances and resolve operating system-level issues and collect advanced logs and configuration files for further analysis. Here is an excerpt from…

We're so excited to announce that Opsgenie Actions are now GA! 😄🎉 Opsgenie Actions allow you to run automated scripts and playbooks via 3rd-party platforms like AWS Systems manager and a Generic REST Endpoint. (We're working on expanding the 3rd-party tools that have an out of the box integration for Actions, so stay…

If you're already using Jira Service Desk, you might want to think about integrating with Opsgenie. The integration takes just minutes to set up and has two main use cases to help IT and Dev teams respond when problems occur. * When alerts are generated from your monitoring tools, Opsgenie can automatically create issues…

If you're operating always-on services you know that responding quickly to problems and incidents is the key to customer happiness. Engineers need to quickly respond to alerts and prevent issues from becoming outages. Often, alerts can be easily resolved through simple changes to systems or network infrastructure. However,…

Hello there, I’m Kate Clavet, a PMM on the Opsgenie team. I’m sure by now, you’ve heard all about the acquisition and are in the know that Opsgenie is part of the TEAM. We’re thrilled to be joining the Atlassian family and to engage with this community :) . I’ve been working for Opsgenie for a year now, so some of you…

In lieu of a Best Practice Wednesday post, I thought today I would provide some information around various enhancements announced at Summit 2019. It is after all a "Best Practice" to stay up-to-date on new features in your favorite product, no? Plus we announced a lot of changes. Here's what you need (read, want) to know:…

We're really looking forward to our first Summit as an official part of the Atlassian family! Stop by our booth to chat with us, learn about what's on our roadmap, and see a demo of Opsgenie. I hear there will also be some cool stickers (and maybe even t-shirts) up for grabs. Here's the Opsgenie challenge: 1. Take a photo…

Hi there! Happy Summit week! We’re excited to announce our fresh, new look! Inspired by customer feedback and Atlassian’s brand aesthetic, the new Opsgenie user interface is streamlined. You'll will find the new UI easier to navigate thanks to a simplified menu. Other top changes include: * Separate pages for Incidents and…

Join us for an overview of Opsgenie and to learn how our modern incident management solution improves how quickly and effectively Dev and Ops teams respond to issues. April 24, 2 p.m. ET Can't make it? Sign up anyway and we will send you the recording. Sign up here

It may seem intuitive to some, but a common mistake that folks make is giving too many users in their account Owner or Admin roles. These roles have the power to change many configurations in the account, delete alerts, etc. Some customers have given Admin permissions to too many users who inadvertently close alerts when…

We’re excited to invite you to this action-packed webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-call management tools with your entire Atlassian stack. March 21, 2019 2 pm ET Sign up here! Can't attend? Sign up anyway and we'll send you the recording. 

Getting the Most out of Atlassian + Opsgenie Together March 7, 2p.m. ET Join us in this exclusive webinar where we will demonstrate how to integrate Opsgenie’s powerful alerting and on-call management tools with your entire Atlassian stack. Regardless if an alert is generated from a monitoring tool, or if it comes from a…