Discussions
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Getting time in status using API
Ever since I came out with jiraone, I have always asked myself what extra functions can I make that will help those users who are trying to get meaningful data out of their Jira instances. Today, I will be discussing how you can extract the time in status within your Jira project. This article focuses on using python…
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Transfer attachments across Jira Cloud Instances via API
One of the daunting things to do during a Cloud Migration from another Cloud Instance is usually the attachments. How do I transfer my attachments from one Jira instance to another? Well the simple answer would be, to use the Jira REST API, but how do you actually achieve this across multiple projects? And here's where…
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How to get all users within an organization and their last activity date via API
Have you ever wondered how to get all the users within your organization and their last activity date from your cloud environment? Think no further because these APIs already exist. However, most administrators still find it difficult to locate such resources. Today, I’m going to show you how to get a list of every user…
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Bulk deletion of attachments using API
There are many use cases that can pop up at any time when being a Jira administrator. Therefore, it is good you acquaint yourself with a better understanding of how you can make the best use of Atlassian API. If you prefer working with scripts then this article is just right for you. This article assumes that you have a…
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Deleting JSM customer users via API
Adding users into you instance is one thing, however removing these users could be another challenge. If you're familiar with Jira's REST API it should be your saving grace to tweak and automate certain things. However making these calls could be challenging for people who are new to it and sometimes you can't get it to…
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Bulk add and remove users to and from multiple groups
Do you want to bulk upload users to and from multiple groups? If yes, then continue reading this article. The BulkOps app for Jira has many features, you might even call it a dozen feature set of possibilities that helps with users and groups management for Jira and Jira Service Management on Atlassian cloud. One of these…
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Bulk Operations for Jira Service Management
If you’ve been wondering, how to perform multiple creations of JSM organization or how do you import a specific set of customers into a specific Jira service management project (JSM project). Look no further as of today, I will be discussing how all these can be done with the Bulkops app for Jira. Previously, I have gotten…
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Is migrating customer users to Atlassian cloud easy?
Change is something that most people would initially reject why? Maybe it has to do with something that you don’t like or could be that you’ve gotten used to another thing and the switching routine just makes it too cumbersome for you. Whatever the reasons are, there are those times when you’re presented with a task and…
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A Tale on Atlassian Certification
Learning Jira and Confluence every day will surely boost your skills to the next level but what do you do with all that knowledge? Do you simply just know something or do you want to take up a challenge to prove that what you know is indeed the right knowledge? If you're looking for the next challenge, I will suggest…
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Is Jira administration a difficult task?
Understanding how things actually work has given me the ability to always ask questions. Most of the time, those questions have questions and the sub-question to that question has a question but when does it ever end? When administering Jira, it so happens that your user will get a requirement that doesn’t fit well with…
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Do you really want to understand Jira?
When I started using Jira, I thought it was the most complicated software ever until I continued using it. Then I found out how vast and intriguing Jira is and I wanted to know and understand everything there is about Jira. Fast forward to today, I can call myself a “Certified Atlassian Expert” - this all happened because…
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Thinking towards your migration strategy!
There are various approaches towards migration but finding the easiest and least painful step is always a hassle be it moving projects, users, attachments you name it - the list goes on and on. If you have migrated instances before and still find doing the same thing daunting, I think it’s time to take a different approach…
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On-boarding made easy!
Ever wonder what it would be like if you could make your administrative work a little bit easier? Like having a list of 100 new employees that need to be added into specific groups and you’ve been cracking your head for hours thinking - “How do I get these users into those groups”? You worked yourself all through Saturday…
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Posting and mentioning a user via API
If you have always wanted to post a comment via API but find it tedious to get the right format to @mention users on cloud well the wait is over or rather I should say, the way has been there all these while. API has always been the key to automating certain aspect of the Atlassian suite whether you're using it for a small…
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How do I update the changelog history on Jira cloud?
I am looking for a way to update the history of a Jira issue. My query is that I have used the CSV importer to import one project from a server instance. Now I require the issue history to be imported as well as I have a JSON output of just the history of each issue within that project. Does anyone know how to perform an…
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Could cloud get any better?
Why cloud? If you're still asking yourself this question is probably because you've not gotten the chance to explore what it can really do for you and your team. Besides making administration a lot easier, there are many features that are in the works that will literally blow your mind away. So moving to cloud is going to…
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Editing Jira fields via API
If you're working with Jira REST API on a daily basis then this article is for you. As you may have realised that you can do a lot with it with scripting certain functions. Also taking that extra step to automate those certain features can be challenging at times but fulfilling that aim makes it worthwhile. There are many…
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Measure the number of responses to a customer user
I was looking through different community questions, when I came across this post. It was a unique case and it got me wondering if it's necessary to have such information at your disposal and what would be the use case? For example, take a customer that keeps reporting a ticket and out of the entire interaction, you find…
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Opsgenie in a nutshell
What is Opsgenie? Opsgenie is an Atlassian tool used for incident management and alert notifications. Now you might be asking yourself, why do I need it? Well the simple answer is that you don't want to spend time putting out fires would you! Then again, understanding the benefits of Opsgenie will help you make better…
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Creating Reports using Jira API
Hi Community, I would like to get some insight on the various use cases and how a user can get some stats out of Jira Cloud Instance. currently the only way to access Jira Cloud and get out data into another application is via API and to create reports that are tailored to your needs, you have to use and combine lots of…
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What is Atlassian Access?
As much as Atlassian Access enables you to use SSO(Single sign on), Atlassian Access is not an SSO neither is it an Active Directory. Atlassian Access basically gives your Atlassian Cloud sites the ability to: * Group Applications into an organization (done by default as every Instance must belong to an Organization) *…
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Confluence Server 7.5.2 Migration to Cloud
From Server to Cloud Cloud is the future frontier, while we can state what we like and don't like about it, it is definitely the future of Atlassian Suite and in order to know how we can all Migrate to it, here are some basic tips on what to expect when migrating from Server to Cloud using the Confluence Cloud Migration…
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Is your Epic Link missing on the next-gen Project after a Bulk Move
If you're new to next-gen Project, you might have noticed how easy and elegant it appears when using it. Likewise, it has an easy to use Permission which makes it a definite template to use for small teams or even projects to get set up fast. However, let's say you're actually moving a previous project from Classic project…
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Bulk Change Managed User Email Addresses
At a certain point in an Organization, there will come a time when there's a change of Infrastructure or process or even the Organization as a whole. This can result in different change management processes and administration of users can get tedious, especially when your organization is transitioning from one domain to…