shannyshan Atlassian Team

To celebrate Atlassian Williams Racing’s podium in Qatar this past weekend (and our first season as partners), we’re hosting a special live AMA about our transformation journey so far — and you’re invited. 🥳 We're nearly one year in, but we're just getting started! Add/upvote questions about the team and the teamwork…

Teamistry explores the chemistry of teams that achieve the impossible through collaboration. This season takes on a docuseries format as we deep dive into Concorde: the world’s only supersonic passenger plane to have taken to the skies. Concorde is a testament to what happens when teams go beyond borders, egos, and…

Hello Teamwork Lab friends! Atlassian's original podcast, Teamistry is back for a 4th season and we'd love to get some episode discussions going with y'all. Teamistry explores the chemistry of teams that achieve the impossible through collaboration. This season takes on a docuseries format as we deep dive into Concorde:…

Teamistry explores the chemistry of teams that achieve the impossible through collaboration. This season takes on a docuseries format as we deep dive into Concorde: the world’s only supersonic passenger plane to have taken to the skies. Concorde is a testament to what happens when teams go beyond borders, egos, and…

Teamistry explores the chemistry of teams that achieve the impossible through collaboration. This season takes on a docuseries format as we deep dive into Concorde: the world’s only supersonic passenger plane to have taken to the skies. Concorde is a testament to what happens when teams go beyond borders, egos, and…

Teamistry explores the chemistry of teams that achieve the impossible through collaboration. This season takes on a docuseries format as we deep dive into Concorde: the world’s only supersonic passenger plane to have taken to the skies. Concorde is a testament to what happens when teams go beyond borders, egos, and…

Teamistry explores the chemistry of teams that achieve the impossible through collaboration. This season takes on a docuseries format as we deep dive into Concorde: the world’s only supersonic passenger plane to have taken to the skies. Concorde is a testament to what happens when teams go beyond borders, egos, and…

Incident response is a team sport, and customer support is an integral part of any team. While Ops is working hard to solve the problem at hand, support is on the front lines communicating with customers. Proactive support ensures that even the worst incident can be a good customer experience — but only if the right…

Hi Community Friends! 🤩 We’re creating the sound of Atlassian (aka our sonic brand) and need your help! In true Atlassian fashion, we’re making this a team effort. Read on if you’re interested in contributing your voice, snaps, claps, stomps, or musical talents. You’ll be contributing to Atlassian history. 🎵 What’s a sonic…

When things go wrong with our products, we want to make sure our customers (you!) are kept in the loop from ‘investigating’ through ‘resolved.' We’ve always aimed to do this through Atlassian’s status page, but now it’s easier than ever to view and subscribe to the services you care about; status.atlassian.com got a…

Happy Valentine's Day, Atlassian Community! 💘Sending you all lots of #HugOps from the Statuspage team. Hold up...What's HugOps?! #HugOps is a hashtag used pretty widely on Twitter to show support and empathy to the folks that keep the tools and services we rely on running 99.99% of the time. It's a feel-good Twitter…

👋We're thrilled to be heading to Vegas tomorrow and can't wait to see you all. Make sure to stop by the Statuspage booth to chat with us (and grab some new swag!) We love the Summit scavenger hunt idea and didn't want to miss out on all the fun, so here's what you can do to check us off your scavenger hunt list 🔎🔎🔎: 1)…

Hi Community friends, We're working on sourcing more reviews on Capterra – a popular software review site – to help teams like yours make more informed decisions when choosing an incident communication tool. Will you help by leaving a (honest!) review about your experience with Statuspage? ⭐️Click here to leave a…

If you’ve ever been tasked with writing a status update when things are on fire you know that it’s hard. It’s often urgent, stressful, and requires conveying clear and accurate communication (often before you’re clear on the details yourself). When we saw this tweet from Ben McCormack, Head of Support at FullStory, we knew…

Statuspage has helped thousands of customers improve their incident communication, so we know first-hand the critical role a status page plays in keeping customers in the loop. But what if your customers don’t find your status page, or don’t want to subscribe to updates? How can you ensure they’re still informed? Enter…

Happy love day, community friends! 💌💘🤗 It's officially been 365 day of spreading the #HugOps love. Can you believe it?! Time flies when you're supporting and appreciating incident response teams. 😉 We've sent nearly 100 HugOps posters out around the world this year – from Indiana, to England, to Queensland! Here are a few…

Statuspage customers logged more than 194 years of collective incidents in 2018. That’s a whopping 87% increase from the 104 years logged in 2017, and we aren’t even through December yet. Open incident communication is becoming more and more important to companies and their customers. This is underlined by the big…

Hi there! Shannon from Statuspage here. 👋 With Cyber Monday quickly approaching, we're looking to hear from Atlassian customers – specifically from teams who touch incident response like Dev, IT, SRE, Support, etc. – on how you prep for major (planned) traffic days. Tips, tricks, playbooks, team rituals -- anything goes!…

Hi Community friends! Just popping in to tell you that email customization (one of our most requested features!) is now live for all Statuspage customers. You’ve created a status page that reflects your brand’s look and feel, now let it shine through subscriber emails, too. The default email template now includes affected…

 👋Community members! Downtime happens. And great incident response takes a village. Teams like Support, Dev, SRE, Ops, IT, and Marketing have to come together to resolve the problem while keeping customers in the loop from 'investigation' through 'resolution'. We believe in celebrating the teams that work hard to keep the…