Discussions
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unable to delete an automation rule in a company-managed project
Greetings, community! I was temporarily given site-admin permissions for our Jira cloud instance to backup up the primary person. For the first time in several months, I tried to delete a project-scope automation rule and nothing happens. I created the rule, and I tried the delete with the ...remove context menu from the…
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Which triggers in the automation rules exhibit race condition errors?
Greetings, community! My teammates have increased use of automation for JIRA to solve many problems, and early on we noticed the race condition errors with the Create Issue trigger. When this happens, the issue's fields are not fully loaded/available at the time of rule processing. Our work-around is to place a Re-fetch…
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automation rule, field edit error "We couldn't save your changes. Copy your content, then try reloa"
Hi community! I have a very simple rule, with a scheduled trigger (daily) and a single custom field edit to compute Age of WIP. This rule has run without error for 11+ months. Yesterday it threw an error in the audit log on one issue, with no errors on the other 50+ issues processed: We couldn't save your changes. Copy…
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what is the expected behavior after an Automation for Jira outage
Greetings community! My hope is that someone from Atlassian who supports or develops the automation engine for Jira Cloud can respond to this question... What is the expected behavior for rule triggering after an Automation for Jira outage? Specifically, will the events (scheduled or immediate) that happened during the…