Discussions
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Automation concepts – Increment a Date While Skipping Holidays
Estimated time to read: 12 minutes TL; DR: When incrementing a date by business days, we may want to skip any holidays / non-working days. You could use an external service endpoint to do so. Or...let's build a rule to help solve it! What problem are we solving? When a team uses date fields such as Due Date, they may want…
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Automation concepts – Using Created Variables as Numbers
Estimated time to read: 10 minutes After repeatedly re-discovering what works (or does not) for text-to-number conversion in rules, I decided to pause and fully exercise the documented functions which could be used with a created variable as a number. This article describes the results of my testing and findings as of the…
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Automation concepts -- Dynamic searches within a list
Estimated time to read: 10 minutes TL;DR: Many issues and their fields are lists of things. Sometimes we need to find specific items within a list. Knowing ways to find them saves rule-writers effort, time, and frustration. There are built-in rule features to help search or filter lists, yet those have limitations.…
