Michele Lim [cPrime] Rising Star

Hey guys!! I'm very excited because this Halloween will be my very first Halloween in America. Growing up in Australia, there has always been a big divide about whether kids should celebrate Halloween or not. Some people think it's just harmless fun, and others think it's one more "American thing" that is taking over…

'Live Fields' is one of the most powerful features in Power Scripts™ for Jira. Imagine your Jira instance as a delicately built house of cards. You've labored over it, creating epics, stories and tasks and assigning tasks in a way which manifests in a towering monument of workflow glory. The last thing you want is for some…

As a Jira admin, looking for ways to expand your Jira functionality, you may have stumbled across people using and referring to this thing called SIL. Contrary to what some may think, SIL is not the Grammy Award winning singer of "Kiss from a Rose" fame (though, like Batman it will definitely help save the world)! No, SIL…

In order to provide fast searching, Jira creates an index of all the text entered into issue fields which is stored on the file system and updated whenever issue text is added or modified. However, if you alter your Jira instance by adding in customization (eg. custom fields) after issues have already been created or if…

The team here at cPrime has just released a new SAFe epic to feature (E2F) translator for Jira which helps to complete SAFe implementations by translating native Jira terminology (“epics”) into terminology used in SAFe (“features”). Why is this needed? If you have experience in using the SAFe framework, you will have…

Do you find yourself struggling to maintain and input all your various data sources into Jira? Connecting your databases into Jira ensures that teams are getting accurate and relevant information to give context to tickets and tasks. However, manually importing information from various sources can be a logistical nightmare…

Agile Reports for Jira is an all in one app helping you track your Agile team’s progress so they can perform the extraordinary. Use Agile Reports to see: * A visual view of team progress across sprints and when they are behind the acceptable deviation. * Forecasts on sprints and version delivery showing insights into how…

Customer feedback is essential to improving your operations and highlighting issues which you might otherwise miss. Jira Service Desk's native customer feedback survey has very basic functionality only allowing for customers to respond to surveys using a non-configurable 1 - 5 star rating and a comment field to capture…

Ask God for patience, and you'll get a line at the bank. Or better yet, thousands upon thousands of old Confluence pages that you need to manually label. A clean and tidy Confluence is necessary to ensure people use your Confluence space and are not confused by outdated or irrelevant pages or ideas. Although we love…

Cprime has had some great customer feedback since the launch of its newest offering, Health Reports for Jira, a comprehensive health check which helps uncover underlying issues affecting your Jira instance or team productivity. The report provides an instant pulse check on custom issues that are important to that specific…

Starting with Power Scripts™ for Jira v 4.5.5 and coming soon to Power Scripts™ for Confluence v1.2, Jira and Confluence admins will now be able to temporarily mimic permissions of another user when needed, to understand first hand what issues their users are having. Easily troubleshoot for your users through their eyes…

Do you ever sit back and marvel at how much of our lives are automated now? All that time freed up to use for something productive, like looking up cute cat videos on YouTube! From setting up regular bank payments to ordering milk or groceries online, it's no contest that automation has improved so many aspects of our…

Get your free health check in minutes not days Cprime is excited to announce the availability of two complimentary health reports to allow Jira admins, Business Managers and various other stakeholders the chance to review and refine their projects and Jira instances. The two reports can be run separately or combined to…

Starting with version 4.1.7 of the SIL Engine we are happy to introduce the Persistent Variables feature. We are really excited to introduce this new feature which is available in both Power Scripts for Jira and Power Scripts for Confluence as we know how sought after it is in the Atlassian Community. Persistent Variables…

The newest version of Power Scripts for Jira now comes with an in-built log viewer, designed to help save Jira admins time as they can now simultaneously write scripts and check their logs all in the same place. Previous to this in-built log viewer, Power Script for Jira server users would have to waste time accessing…

As any good business owner would know, customer satisfaction is key to growing your business. However, customer satisfaction doesn't always have to stem from providing a smooth and enjoyable service without any hiccups (though this would definitely be the ideal state!) Customer satisfaction is also about how quickly you…

Hey guys, a little late to the party! My name is Michele I'm a Product Marketing Manager for cPrime which is an agile consultancy and also makes lots of plug ins for Atlassian. I'm new to the Bay, I recently moved here from Sydney, Australia (claim to fame: I used to work in the building NEXT to the Atlassian building).…

The team at cPrime are very excited to announce our newest Product Power Salesforce Connector, a free app which seamlessly integrates Jira and Salesforce for greater team collaboration as you track work through different departments, in order to solve problems for their customers faster between two systems. Traditionally,…

What a time the cPrime crew had at the Atlassian Summit! We were thrilled to receive Atlassian Partner of the Year 2018: Agile for our contribution and achievements during Atlassian's fiscal year 2018 and happy to be recognized for our expertise in the Agile space. We were also happy to be able to meet and talk to so many…

This week at the Atlassian Summit, Atlassian announced its recent acquisition of OpsGenie, the self described "modern incident management platform", a software that helps alert engineers and developers to software and website outages so they can help track outages and minimize system downtimes. As anyone who has dealt with…

We are happy to announce some great news for all our Jira Cloud users! We have recently released our Issue History Collector app now available for Jira Cloud. Now all Jira Cloud users can monitor how much time team members are spending on a request with Issue History Collector for Jira Cloud. Issue History Collector tracks…

Last week Atlassian announced a strategic partnership with Slack, a leading software for instant communication and team collaboration. As teams continue to become more agile and move at the speed of light, instant and efficient communication is an ever expanding need. (Not to mention that the team that memes together, wins…

Being a Jira Admin brings a ton of time management and solution challenges. Y’all know the drill, it’s Friday and you’re finally about to leave work on time when you get a last minute request for a script to be run. Luckily, while many scripts require a Jira Admin to be present, there are numerous situations where scripts…

Hey Jira Admin, is your Jira being a good listener? People always say that the key to a great relationship is the ability to listen, and your relationship with Jira is no different. Setting your Jira up to be a great listener is a great way to ensure it can perform tasks automatically without you having to ask it to. It…

Dear Jira Admins, Rate your level of pain caused by data and workflow inconsistencies that are silently spreading like a virus, infecting your applications, work items, and ultimately inhibiting collaboration inside your organization. You’re probably a 10, but we cooked you up the remedy with our HTTP & JSON REST-ipes! The…