Discussions
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Lead/Sr System Administrator - Atlassian Data Center Applications
Lead/Sr. Administrator, Atlassian Systems is a remote US position part of the Corporate Systems team as a part of Evolent’s Technology Service Operations (TSO) department. This position will report to the Director of Corporate Systems. The Sr Admin position requires client-facing experience with a focus on production…
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Lead/Sr System Administrator - Atlassian Data Center Applications
Lead/Sr. Administrator, Atlassian Systems is a remote US position part of the Corporate Systems team as a part of Evolent’s Technology Service Operations (TSO) department. This position will report to the Director of Corporate Systems. The Sr Admin position requires client-facing experience with a focus on production…
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[FILLED] Atlassian Administrator - Remote position (US only) - Full time
Evolent Health is looking for an Atlassian administrator. This is a US-based remote position and will report to the Associate Director (AD) of Technical Operations. The position requires client-facing experience with a focus on production support of Jira, Confluence, and Crowd. Experience with server/data-center is…
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Jira internal user automatically deactivates
I have all customer accounts created as internal directory accounts and our organization employees pulled from Crowd to Jira. Off late, I am seeing some internal accounts are getting deactivated. I checked the audit log and there is no record for de-activation. How to troubleshoot and fix this issue from not happening in…
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Add SSO button on Jira Data Center login page
I would like to add SSO button during Jira login page and Jira Service desk login page. I configured sso 2.0 on Jira Data Center and setup sso as secondary authentication since not all users are part of our Azure AD and we want to allow customers to continue to login using the form. I want to place a simple HTML button…
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Jira REST API throws sql server exception
Hello. I am getting the following error when calling the JIRA search API ('/rest/api/latest/search'). If I rerun the script, it eventually works but the lack of reliability greatly hinders any sort of automation. Caused by: com.microsoft.sqlserver.jdbc.SQLServerException: Cannot insert duplicate key row in object…
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Changing Client Field Values in Jira
We are planning to standardize client (custom field) values across all Jira projects to make it easy to run reports per client across the organization. We prepared a list of client values that we would like to change and want to proceed with the following steps: 1. Make changes to client values from the Jira UI. 2. Shut…
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JIRA Service Desk - 'New Queue' option in Queues is Unresponsive
I jira-admin, trying to build a new service desk project. I am trying to add new queues but every time I click on 'New Queue' the page becomes unresponsive. I tried on different browsers, but still same behavior. I am unable to edit the current queues as well. The page doesn't throw any error!
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Transition buttons not appearing for few tickets after work flow update and roll back.
I update the work flow on a project and with in hours I rolled back the update to the initial backed-up work flow. In this process few tickets that got created in between are not showing transition buttons. I ran the integrity checker and it showed no errors. The users have necessary permissions! Tickets created after the…