Irina Mosina _TechTime_ Community Champion

‧₊˚🎄✩ ₊˚🦌⊹ LAST ATLASSIAN COMMUNITY SESSION FOR 2025 BEFORE XMAS! ‧₊˚🎄✩ ₊˚🦌⊹ 🇪🇺 Join us for an engaging session where we dive into the most critical announcements from Team’25 Barcelona, specifically focusing on Service Collection. Discover the latest innovations and how they can impact your processes. 🧠 Additionally,…

In Person Atlassian Champions Event , come along and RSVP here: https://ace.atlassian.com/events/details/atlassian-wellington-presents-midwinter-warmer-meet-atlassians-solution-architect-for-a-chat-on-hot-topics/

❄️Hey Wellington, awfully cold and quiet here. Time for some action! Come in a couple of weeks and meet your fellow Atlassian Champions 🏆🏆🏆, have a yarn, eat some yummy morning tea and listen to us share some stories. Not quite fireside chat, but almost there! When: Jun 25, 9:30 AM – 12:00 PM (GMT+12) Where: Cliftons…

How do you guys and gals run PPMO and PMO (Project/Programme/Portfolio Management Office) with Jira without breaking the bank? We've delivered A LOT of solutions based on Jira Premium with some awesome apps to complement it, and NOT so often with Jira alone. What we did with just Jira: - Built a hierarchy of work to match…

Hi there, As Solution Partners, we deal with all sorts of complex scenarios for Jira Service Management implementation and recently we started coming across more and more customers who are concerned about a lack of guidance around Jira Service Management's definition of Services. What are Services? How do you define them?…

Context In today’s fast-paced digital enterprises, alignment is everything. Organisations risk falling out of sync without clear visibility into how individual tasks contribute to broader strategic goals, creating inefficiencies that derail even the most well-laid plans. For project-driven organisations, this alignment…

Context In today’s fast-paced digital enterprises, alignment is everything. Organisations risk falling out of sync without clear visibility into how individual tasks contribute to broader strategic goals, creating inefficiencies that derail even the most well-laid plans. For project-driven organisations, this alignment…

Ever since the Industrial Revolution, humanity has been busy delivering projects: buildings, roads, factories, cities, train tracks, and trains themselves. The famous Gantt chart from the 1910s is an example of project management innovations that clever humans were capable of early on. The Project management we are…

Let's talk about something constant in our world – the never-ending stream of service tickets that feels like juggling in a circus 🎪 – keeping multiple balls in the air while new ones are constantly thrown into the mix. Sounds familiar? 🥋The Quick Judgement Call First, give it up for the unsung heroes: service desk…

Hey Wellington! What would happen if CMDB, AI and ITSM get together and meet within one tool? As ambitious as it might seem, Jira Service Management aims to support us all wanting to get some alignment between configuration items, hardware and software assets, services and all the tickets flying around. All that with a…

Hi there, As Solution Partners, we deal with all sorts of complex scenarios for Jira Service Management implementation and recently we started coming across more and more customers who are concerned about a lack of guidance around Jira Service Management's definition of Services. What are Services? How do you define them?…

Hi there, We are a Solution partner as well as a Marketplace Partner. That means we receive questions, service and feature requests, as well as incident reports and manage them in JSM. We were reflecting on the way we track our support engineers' time, and we have come up with a number of ways of doing it including…