Kristin Lyons Expert

We are looking to restrict users from adding attachments to a specific issue type unless they are added to a custom user picker field. One restriction we have is the issue type is on multiple projects and all other issue types should behave normally (anyone can add attachments). I have seen one solution where we could add…

Is there a configuration where we can prevent periods or any symbol from being entered in number fields in Jira Data Center?

For the Jira Data Center monitoring (included out of the box) is it possible to have those monitors trigger and send an email when the severity goes to Warning or Error?

Is there a way to do a comparison of Jira backup XML files between two Jira environments that should be identical? We would want to identify any differences in the two environments easily but only in terms of configurations (workflows, app links, access, etc).

Is it possible to run an API Post/update without sending out a notification email?

Is it possible to get a notification via email when an Asset object is not created daily? We have a process where logs are generated in our Assets, and currently we have to check daily that those logs are generated. Is it possible to have an email sent out if the Asset object is not created?

We have Jira Software and Jira Service Management on Data Center, three different copies/environments. We have our Dev environment which gets refreshed quarterly. We have our QA environment which gets refreshed monthly and then our Prod environment. We are interested in having permissions configured different for each…

I am using ScriptRunner's script found here: https://library.adaptavist.com/entity/send-current-active-and-inactive-user-details-in-email-body-and-csv-attachment but I want to modify this to include deleted users as outlined here https://docs.atlassian.com/software/jira/docs/api/REST/9.4.18/#api/2/user-getUser with the…

I've created a Behaviour which will auto fill the description field of specific issue types. It seems work fine, the description is only filled when you select the proper issue type on the create issue screen. However on the create issue screen if you select the issue type (in this example let's use Task) the description…

Is it possible to create an issue using ScriptRunner's Jobs that sets a specific set of text as the summary along with the current month that the script runs? Example: "Set Release for ((September))"

Is there a way to configuration an Automation to send an email to all users in a project role? I was trying to look for whatever the smart value for the service desk agents would be.

We recently upgraded our Jira instance and made the instance publicly available but we are now getting bombarded with spam. Is there a way to prevent this at all?

In our dev Confluence server environment, we copied the Production database and changed the name, however we are unable to edit any pages or create any new pages. We've tried restarting Confluence, uninstalling and re-installing Confluence, upgrading Confluence, and we've had the same problem each time. 2023-06-26…

We are attempting to migrate 12 Jira projects from one instance of Jira into another and we are getting errors attempting to export those projects related to custom fields being found in Projects that are no longer installed in the instance. I've run Botron's Integrity Check as well as Atlassian's Integrity Check and fixed…

We are looking to create our own Customer Satisfaction Survey (that will get better feedback than the standard one included in Service Desk) using the tools we already have including Microsoft Forms and Automation for Jira. One thought using Automation is to have an email sent to the customer after a ticket is closed…

We are currently on Jira software version 8.13.2 and need to upgrade. After we upgrade to 8.20, everything appears to work as long as we are connected to the VPN and accessing Jira. If we disconnect from the VPN and access Jira (which works fine on our current version) when we go to log in we just see a blank page. We have…

We are migrating from a Linux environment to an Azure windows environment and with that we have SentinelOne running. We have noticed a serious degradation in performance when SentinelOne is running. Has anyone been successful in getting atlassian applications running with SentinelOne without having it impact performance?

When a user performed either a locked re-index or a background re-index, and then an incremental re-index is performed on it's own - is the user who last ran the re-index the user account associated with the incremental re-indexes? I am specifically talking about when we are reading the logs. Is there any documentation…

I'm looking to get an API query I can run that will show me a list of the groups with the user membership, the repositories and the repository permissions. I am using Postman with this GET {{baseUrl}}/workspaces/workspacename/permissions/repositories?page=20&pagelen=100 It works great but it has over 3k results. I think…

Is it possible to create an eazyBI report for the immediate next sprint? We want to be able to easily tell how many hours we have estimated without having to update the report repeatedly to update the Sprint.

We have a JSM portal that is open to anyone and we have a lot of requests that come in on a daily basis. Currently we create the issue with the agent as the reporter and then add the customer's email address to a custom field. For customers who sign up as a customer after the issue is created, is there a way to automate a…

Right now I have an automation set to update the Planned Start and Planned End Date fields when the Sprint value is updated on an issue, it will copy it from the Sprint dates in the backlog.This is working as intended, however if we go to update the sprint dates in the backlog - it won't update the issues within the…

Similar to how under the Projects section, I can just search for a project name and it will come up - can we make it possible to do the same in the Documentation section with Confluence?

Hello everyone, new to this group but not really new to Confluence. Always love learning some new tips and tricks though!

Does anyone know if there is a way to query all space shortcuts (on the sidebar) in the database across all spaces?

Does the BitBucket branch history stay intact when migrating from Server to Cloud?

We have a Confluence (server) page that has roughly 200 anchors on the page and links to the anchor within the same page. When we create the anchors we are highlighting the text, clicking on insert link, going to Advanced and then typing the link (#anchorname) and link text (anchorname). This should show just the link text…

Is it possible to use Postman for an API query with a Jira instance behind an SSO? I have an API key but every time I attempt to get a query I get a 404 Error.