Rachel Wright Community Champion

Thanks for the screenshot @dzcs . Your "DZ" avatar icon at the bottom left is showing, so I can see that you are at least logged in. I wonder what page it's trying to serve you? Are there any clues in the URL? Regardless of the cause, it's probably something Atlassian would want to know about. I'd suggest reporting this to…

Yay! Glad you found the issue @Rima BEDJA. And thanks for posting it here, so others can benefit too! ;) Yes, these days, Jira will ignore emails sent from unlicensed Jira users.

Hi @Jade_Kitching , Yes, you can link any Jira issue to any other Jira issue, regardless of it's type. Here's an example. (The screenshot is from Jira Cloud, but the concept is the same in Jira Server.) In the above example, the issue is lined to two other issues. The issue "causes" DEMO-3 and it "is blocked by" DEMO-2.…

Hi @Malcolm Lisle , Try adding this to your JQL: "Epic Link" = ABC-1234 So you end up with this query: "Epic Link" = ABC-1234 or issue in linkedIssues(ABC-1234) This will return all issues in the Epic and any issues linked to the Epic. Hope this helps! Rachel Wright Author, Jira Strategy Admin Workbook

Hi @Justine Leurent , I only create Sub-tasks under the following conditions: * The parent issue (Ex: Story, Task, etc) is very large and needs to broken down into manageable pieces * Parts of the parent issue will be worked or released at different times * Different people will work on different parts of the parent issue…

Hi @dzcs , can you attach a screenshot of what you are experiencing? Thanks!

Hi @Rima BEDJA, are you sure the forwarded email messages are even making it to the proper email box? I'd check that and that your mail server isn't blocking the messages (as spam, for example) before they even get to Jira. I had that problem once. If that's not the problem, please provide us with some examples of what…

Hi @Krishna Thupili , Sorry, but I don't have any experience with Zephyr. I found some of that vendor's documentation though. See: https://zephyrdocs.atlassian.net/wiki/spaces/ZFJ0400/pages/422576142/Import The second screenshot shows the "Issue Type" field so I would expect that field would be visible in your Jira…

Hi @Anastasiya , thanks for that screeenshot. The next place to look is in the workflow powering your DIG project. You'll need to have Jira application administration permissions to do this. Click the "Project settings" link in the left gray sidebar (pictured in your screenshot.) Next, click the "Workflows" link to see the…

Hi again @[deleted], Is it possible someone added a new "Done" status between now and when "Win" entered the picture? You can check your audit log to see. Visit: Jira Settings > System > Audit Log. Search for the word "status" and it should bring up any events in that category. Yes, it is true that you can't choose an…

Hi @Tony Pearce , What version of Jira you have? Someone could be moving the issue through the REST API or maybe through an app? I assumed the displayed audit information would be the same regardless of the method, but I guess that isn't the case for your example. For the sample query, remove the brackets and simply use…

Hi @Tony Pearce , I can share a little bit of info on this topic. Yes, it does sound like someone moved your issue and from now on, any attempts to visit the original ID (IP-123) will automatically redirect you to the new ID (CIS-999). Scroll down to the bottom of CIS-999 and click the "All" tab in the "Activity" section.…

Hi @[deleted] , I totally did this when I was a new Jira admin as well! I once used the workflow "Diagram" (visual) mode to change a status. I thought the change would only apply to that one workflow. Instead, I changed the name of the entire status in all of Jira! Users alerted me to the problem when their workflows…

Hi @Krishna Thupili , are you asking which Issue Types are available in a specific project? If so, a Jira application administrator or project-level administrator can see that information by looking at a the project's "Issue Types" page (among other places.) Try modifying a link like this one:…

Hi @Chris Romero , I couldn't find the sprint's ID value exposed in the UI either but I was able to find it via a JQL query! In my example, the sprint called "Test Sprint 1 - 2019-05-02 18.27" is ID 1. If I click on the sprints really long name, my query changes to the format "sprint = 1" and returns the expected issues. I…

Hi @dan_marcantel , I don't think you can access sprint start and end dates with JQL. There's a request for that in Jira Server that you can vote for here: https://jira.atlassian.com/browse/JSWSERVER-13029 In the mean time, can you leverage a query like this? project = project-name and sprint = sprint-ID and type = story…

Hi @Anastasiya , I'm betting you're using a board with a Next-gen project. The easiest way to tell whether your project is "Classic" or "Next-gen" is to look at the bottom left, in the side bar. Look for the copy "You're in a next-gen project". This is highlighted in red in my screenshot below. Next-gen boards have rules,…

Hi @Jyoti Verma , I'm sorry, but I don't think I understand your question. Do you have multiple transitions for collecting approval? Tell us more about your use case and we'll try to assist! Thanks, Rachel Wright

Come south @Jeff Tillett ! We're hiding (from the snow...and maybe zombies) in Florida. Maybe we can convince @Jay to hop in his rig and join us. :) I totally love this thread! Really fun discussion.

Larry, it sounds like we need a new movie for Texans: "Zombienado"!! I'm with you though. I'm always prepped and ready to go. We recently added additional gas cans to our preps. We are now able to store enough to guarantee that we can get from the very bottom of Florida out of the state, while towing our home on wheels. Of…

Hi @[deleted], yes, although, the word "combine" isn't quite right. I think "substitute" describes it better. Note: Don't try to simply change a status name, in a workflow, in "diagram" mode. That would globally "rename" the status and that's not what you want. First, you'll want to find any workflows currently using the…

Ha @Andy - PTC Redundant ! I'm going to try to make this a break from everything, but I do get a lot of joy from these tools. Is Jira addiction a thing? I know I can't go a month (an hour?) without thinking about it but can I go a month without creating content? Time will tell. :)

Thanks for the great advice @carolyn french ! It's been hot and humid and buggy on my last few practice walks in Florida. I'm looking forward to better weather and to use the jacket you mentioned. Did you use trekking poles from Leon forward? My airline doesn't allow them in carry on but I figured I could buy them there if…

Thanks for the support @Tinker Fadoua !

Hi @[deleted], it's easy to do this if your Jira and Confluence applications are connected via an "Application Link." Here's an example of linking a Jira issue to it's related Confluence page. In the Jira issue Click More > Link and change the link type from "Jira Issue" to "Confluence Page." You'll find this option in the…

Hi @Ricardo Cardoso D_ Oliveira , I was curious about this, so I tried it out in my Jira Cloud instance and learned the following: * If you visit https://<your-jira-name>.atlassian.net/secure/Dashboard.jspa?selectPageId=10000, and aren't logged in, all you see is the "Introduction" gadget. Any issue data, that's normally…

Hi @Alec Jasanovsky , I've been trying this in my Jira Cloud instance and I can't get it to work either. The closest I can get is to filter by issues that have certain types of links, which is of course, the opposite of what you are asking for. The format for that type of query, for anyone looking for it, is: *…

Hi @EW I like your last name. Maybe we're long lost sisters? ;) I have some Jira cert study tips here: https://www.jirastrategy.com/jira-certification/how-to-study-for-jira-administrator-certification. Hope this helps you or others. Best of luck to you!

Excellent work @Ignacio Pulgar ! I also use the term "looping transition" but I'm not sure where I got that from Maybe from Matt Doar? I'll be passing through Madrid next month and will wave to you from a distance. Keep up the good work!

I think the only correct answer must be: with Atlanta ACE leader @Ed Gaile _Atlanta_ GA_ 's BBQ sauce! https://edgailebbq.com/ I totally love the hidden talents and side gigs present in this community! Gooooo Ed! @Chris Lutz has also become quite the grill master and chef. Two Summits ago I came back to no less than…