Rachel Wright Community Champion

Hi @jeroen_wilmes, I totally agree! I wrote my "answer" in 2017, so here's a bit of an update. While Atlassian still doesn't have native scheme comparison functionality, there are some apps in the Atlassian Marketplace that provide it plus other helpful admin functions.. My favorites are Configuration Manager for Jira…

Hi @Adrienne McCoy , First, let me say WOW! What an AMAZING description of the problem details. You must be a developer or tester! ;) Thanks for all those great details. I wasn't able to get the attachment automation to work like described above either so it's time to get creative. I have an alternate idea for you to try!…

Hi @Parsa Mounika , I don't have that app installed, but I tested this out with a native Jira custom cascading field and was able to add and edit from the bulk change function. My hunch is that since it's a custom field provided by a third party app, that field type might not be supported in the bulk editor. I've seen this…

Hi @Leigh Elliott and @Jason Walker I'm sorry, I don't know the answer to your question but I'm not sure others in the community will either. Since it's a server error, I'd recommend creating a bug issue for Atlassian. To log your bug, visit: https://jira.atlassian.com/browse/API I'd probably file this in the API project…

Hi @青山 明 , I'm sorry, I don't know the answer to your question but I'm not sure others in the community will either. Since it's a server error, I'd recommend creating a bug issue for Atlassian. To log your bug, visit: https://jira.atlassian.com/browse/API I'd probably file this in the API project or the JSDCLOUD project. I…

Hi @Jarosław Kaczmarek , I don't know everything about the innerworkings of this feature, but I've been experimenting with it recently and here's what I've experienced. The portal customer user needs to "opt in" to receive notifications on an individual request basis. I assume this was built this way to give customers…

Hi @Kiran Ghuge and welcome to the community! Yes, if I understand your question correctly, you can create a custom issue type (in Jira) and a custom request type (in JSM) to determine a specific set of fields to make a "template" for the user to complete. There's also a "Forms" function in Jira Cloud to take a look out,…

Woohoo! Glad to hear it @Sai kiran P . * Start by logging in as an application administrator and creating a new custom number field. Visit: Admin > Issues > Custom fields * Then, add the new custom field to the "edit" (or shared) screen(s) in your project. Visit: Admin > Images > Screens * Finally, create an automation to…

Hi again @Jasna Stefanovic and thanks for the additional details. If I understand correctly, you're typing to display certain fields based on a selection in a custom field, right? If so, there's no built-in conditional logic to handle that, which is why I suggested the custom issue-type route. You could of course, also use…

Hi @Glenn Simpson, Yes, you can do this with a built in function in JSM Cloud! Here's how: * Click the "Email requests" left sidebar link from a service project's "Project settings" page. * Connect the desired custom email address. (Yes, you can have an Atlassian-hosted address and a non-Atlassian address in the same…

Hi @Fabian Brummer , I don't know of a way to do exactly what you're asking, but are some ideas (best to worst) that might help a bit. 1. Login as a Jira application administrator and visit: Admin > System > Default user preferences. Change the "Default sharing for filters and dashboards" field from the application default…

Also a good potential solution. The "remaining estimate" field simply returns "0" when the time logged exceeds the estimate entered. And of course issues with time logs and no time remaining is different than issues without time logs (meaning the remaining estimate field is null.) Ex: JQL: remainingEstimate = "0" vs.…

Hi @Sai kiran P , I have an idea for you. Try using Jira Cloud's built-in automation feature to do the calculation and then filter over estimated and under estimated issues by the calculated result. How to Do It Create an automation to periodically subtract the original estimate from the time spent. Then either dump the…

Hi @Jasna Stefanovic, Thanks for the helpful details in your example. I assume if the selection is "Information xyz" then there will be a different set of fields presented? If an issue/request/task/whatever needs a different set of screens, a different workflow, or both, that's a great use case for multiple and/or custom…

I use this feature for reusable announcement banner content. If the source content is updated, any pages including the needed macro are also automatically updated. I can change or "hide" banners any time by only updating one source page, like in the screenshot below. Love it!

Thanks for posting this and for your fantastic copy editing @Rachel Tang !

I must have missed @Darline Auguste 's rendition of "The Twelve Days of Christmas" song this year. ;) Congrats to all on surviving/thriving in 2021 and happy 2022 to the community!

Hi @Brant Schroeder , I've been using JSU forever too. I think it was my very first marketplace app! Seems like ages ago. Thanks for your comment and happy Halloween!

Hi @Alex Koxaras -Relational- , I can't take any credit for the app - it's made by the great folks at Beecom Atlassian Apps (an Appfire company). I'm just a happy customer. :) Have a great day and thanks for watching!

Hi @Paloma Fondon Araujo and thanks for your comment. I agree - totally love the pre-conditions! It's a great little "IF/THEN" capability.

Hey @Christian Macy, just create one search engine record for each "type" of Jira URL you want to use. For example, I have three records: "p" for Jira projects, "i" for Jira issues, and "b" for Jira boards. Ex: Typing "p [tab key] DEMO" takes me to https://your-jira-url/projects/DEMO Hope that makes sense!

@Sajit Nair , I'm flattered to be mentioned in your article. How nice. :) Keep up the great work and see you at JiraCon21!

Here's my #Atlympics submission. Ever wonder what hosting an ACE was like before we had an events website (Bevy) and all the resources available today? See my article for some old event photos and screenshots! https://community.atlassian.com/t5/Atlassian-User-Groups-articles/Hello-from-city-68-on-the-road/ba-p/1762135

Hi @Mykenna Cepek, thanks for your thoughtful comment! I've used Katalon Studio (https://www.katalon.com) to automate these types of tests in Jira. I found Katalon when looking for a tool that: * was easy to set up, * had advanced features as knowledge and needs grew, * supported both visual and scripted test creation, *…

Hi again @Jared Lindquist , The format you supplied in your table above looks correct. I wonder if "Contract Transfers" and "Active Directory" already exist as epic names in your application? Were there any errors returned by the importer or in the "detailed log" file supplied by the importer? During my tests, (it only…

Hi @Jared Lindquist , I think the trouble is the way your "Issue ID" and "Parent ID" columns are structured. In my example below, the "Issue ID" field for the Sub-tasks is purposely empty. Try changing that in your CSV file and let us know if the parent/child linking works. Image explanation: * In the example task called…

I'm editing my previous answer based on the much better answer provided by @Angélica Luz below. :) Here's some generic information about the "Manage Sprints" permission. This permission is managed in a project's permission scheme. If you're a Jira administrator, you can access those settings from: Admin > Issues >…

Hi @Brian Latimer , I know exactly what you mean! At least once a day I change something in Jira by mistake because I've typed something that triggers a shortcut. I wait in fear while the page reloads to see what damage I've caused. ;) I know this is not exactly what you're after, but for other readers, I found this…

Hi @Gavin , there are three built-in ways to accomplish what you've asked for: using a filter subscription, modifying the project's notification scheme, or adding an automation (which you tried). Filter subscriptions are best for regular Jira users. Instructions for this method are…

Hi @Alankrat Daga Where are your test steps stored? If they in the "Description" field, I'm afraid there's no way to update them via the bulk tool. I found this request for this feature: https://jira.atlassian.com/browse/JRASERVER-67821 Instead, you can update the description field using the CSV import tool. Start by…