Martin Runge Community Champion

Hi @Mateusz Janus_emo9ao, I would swap the <p> tags for <span>, because <p> is a block element and every mail client puts it on its own line with a default top and bottom margin, which is exactly the gap you are seeing. Written as: <span style="color:#DE350B;">Next time please avoid using "Linked issue" attribute.</span>…

Hi @Laurie Pepper, Welcome to the Atlassian community! I have personally stopped using the multi-select for this one and control it with the drag direction instead. The card you drop onto is the one that survives as the headliner, and the card you drag is the one that gets folded into it. If you used Shift (Mac)…

I miss the source view for a page. The old View Storage Format under Tools, where you could see exactly what a page was built from. It was the browser's View Source, but for Confluence. When a page looked broken, you did not have to guess. You opened the source, found the stray table cell or the macro parameter with the…

Hi @Angelo Perera_mo3gjg, Welcome to the Atlassian community! Is this site on the Free plan or a paid plan? Did you create it yourself? The "Page unavailable" message covers the whole site. Since there's no outage, the site has most likely been deactivated. If it's a Free plan site that hasn't been used for a while,…

Hi, Large Notion exports often come as a ZIP that contains more ZIPs (Part 1, Part 2 and so on). If yours looks like that, I would unzip the outer file and try one of the inner files. Also I found troubleshooting pages by Atlassian that list the exact error messages: Troubleshooting import data from Notion to Confluence…

Hi @sanjaynewar007, Welcome to the Atlassian community! Even it is a bit late, I'm afraid nobody here can trigger that invitation for you. The Atlassian Community is a public forum for Atlassian products. The CloudFactory portal and its applicant accounts are managed by CloudFactory alone. Atlassian staff and community…

Hi @Megan Ferguson, Building on what Fazila and Arkadiusz said, I think your import may already be working. You exported objects that already had Fred and Wilma linked and then imported the same file. "Identical Objects=1" just means Assets found no difference. I would test with a new value, such as Fred||Wilma||Pebbles ,…

Hi, Welcome to the Atlassian Community! I would set git config --global fetch.prune true and git config --global fetch.pruneTags true. Sourcetree runs the same fetch underneath, so its prune checkbox then removes deleted tags too; no UI option needed. The tags come back because someone pushes them again, so also make…

Great work @Monique van den Berg and team! I love it… ♥️

I don't want to be the support engineer that need to figure out if the agent was in the wrong ms teams meeting or else... BUT: for all of us super critical so that we can trust this tool.

Hi @Mike Maurer I have not seen this one. You probably have noted the Loom video ID and have taken a screenshot of the recap before it changes. Have you been recording through the browser plugin? Can you keep us posted here or by PM, please? Cheers, Martin

Hi @Meg Allen I would be glad to take part in this and have registered. I set up and review Confluence permissions regularly across different customer environments, so I see a lot of variation in how organizations handle space permissions, page restrictions, and who is allowed to create spaces in the first place. Cheers,…

Hi @steve_strobel I would look at this as a credential lookup problem, not a Sourcetree bug. Git Credential Manager stores credentials per host and per user, so with no username in the URL, there is nothing to match on, and Sourcetree ends up sending a stale entry or nothing at all. Two quick fixes. Clear the bitbucket.org…

Hi @Paul Waldo I would say there is no setting for this in Sourcetree; the dash substitution is hardcoded in the branch dialog and cannot be changed per repo or globally. As a workaround, you could create the branch from the terminal or rename it afterward with git branch -m, since Sourcetree only sanitizes names typed…

Hi @lina.mills Welcome to the Atlassian community! Since the CLI pull works, I would suspect Sourcetree's own state rather than Git, so I would first check the crash log under Help > Show Log Folder to see what it throws right before it dies. Then I would switch the repo to system Git under Tools > Options > Git (macOS:…

Hi @Kristján Geir Mathiesen I would not have to think long about this one, mate. Just this morning my young daughter made me come back out to the car to say bye. Then again. And then one more time before she left for nursery. It is such a small thing, but it is the kind of moment that stays with you. Thank you for the…

Hi @manoj.nair I would rename the local Sourcetree user data folder at %LocalAppData% > Atlassian > SourceTree and %AppData% > Atlassian > SourceTree on that one machine, then start it again, since a corrupted bookmarks or settings file after a Windows update crashes it on startup while a fresh profile loads fine. Cheers,…

Hi @Daniel Manner I would first check Tools > Options > General and make sure "Refresh automatically when files change" is enabled, since with around 52 bookmarks, Sourcetree often hits its file system watcher limit and silently stops updating the counters for repos it can no longer watch. As a workaround, I would keep the…

Hi @Hieu Bui Minh Welcome to the Atlassian community! I would check the log view first: right click the commit and pick Copy to Clipboard if you only need the SHA, but for the tag name itself, the fastest UI path in 3.4.12 is the Tags section in the left sidebar, where you can right click a tag and use Copy (or rename it)…

That sounds promising to me.

Hi @Hieu Bui Minh I would check two things: first, the log is in search/filter mode (the "mak" box at the top), and second, Sourcetree does not render tag or branch labels in that filtered view. I would clear the search and look at the normal log. If the label is still missing there, the tag probably was never pulled down,…

Hi @Darren Ehlert Welcome to the Atlassian community! I would check Tools > Options > Authentication first, since that "having trouble showing that directory" message, plus Error 128, usually means the Bitbucket account token in Sourcetree has expired. Remove the account, then re-add it using OAuth. If the error only…

Hi @Jamaine Sourcetree has no server component at all. It is a free desktop Git client that runs locally on your machine, so there are no server specs to plan for. What you may be looking for is the system requirements for the Windows client: Windows 10 or later (64-bit) and .NET Framework 4.6.2 or later. Sourcetree…

I grew up in Germany, so breakfast meant bread rolls from the bakery and a cup of cocoa. Nothing fancy, but the one thing that made it special was my Oma's homemade jam. She made it from the fruits of her own garden: strawberries, plums, red currants, whatever the season gave her. Every jar had a handwritten label and a…

Hi @Raghavendra Udutha Welcome to the Atlassian community! I would first check if every work item in every space and every type fails. If it is only a few issues, it is usually a broken field, workflow validator, or app in the issue/space rather than a Jira outage. Quick things I would try: * Open the same issue in an…

This can become extremely effective and provides teams with a valuable tool from JSM!

Hi @Will Taplin Sounds to me like an ownership recovery case, and only Atlassian can do it. I would go to support.atlassian.com/contact and pick the billing or account access category rather than a product category, since those forms do not require you to be a verified admin. The community redirect usually happens when you…

Hi Greg, I would say Sourcetree can only apply a stash to the entire repository; there is no per-file option in the UI. What I do is apply the whole stash, then unstage or discard the files I do not want, since the stash entry stays in the list until I drop it. Cheers, Martin

Hi Gary, I would first check if the merges are fast-forwarding. If Git can fast-forward, no merge commit is created, so there is no line to draw, and the branch looks unmerged. Tick Create a commit even if merge resolved via fast forward in the merge dialog, or run git config --global merge.ff false. I would also confirm…

Hi @Xirion11 Welcome to the Atlassian community! This is a macOS URL scheme handler issue, not a git setting, so I would look at LaunchServices instead of git config. Fork has likely claimed the scheme. I would rebuild the handler database in Terminal:…