Martin Runge Community Champion

Hi @Akankshya_M _Amoeboids_ I would open the board first, not a dashboard. The Scrum board tells you more in ten seconds than any gadget. My daily order was after that: * Anything in the rightmost column before Done, since that is where handovers stall and also flagged work items. * Sprint burndown or burnup, mainly to…

Hi @Kunal Khanna I would treat the Linux repo as a remote rather than a local one, so on the Linux server I would create a bare repo (git init --bare /path/repo.git) and make sure SSH access works, then in Sourcetree use Clone / New > Clone from URL with ssh://user@server/path/repo.git and point Sourcetree at your private…

Hi @Emre Can I would run git fsck --lost-found in the repo folder. You staged the files first, so Git recorded them as objects, and they remain as dangling blobs. Recovered files land in .git/lost-found/other with hash names and no extension. Open them in a text editor to find your scripts. Also worth a quick git stash…

Hi @Amanda Fullan Welcome to the Atlassian community! I would undo the choice by clearing it from your global Git config: git config --global --unset credential.helperselector.selected Then set one helper so the dialog stops asking: git config --global credential.helper manager-core The duplicate entries in your screenshot…

yeah yeah yeah... I love the Atlassian Learning for getting regular updates and reminding me about all the tools, features, and use cases for tools I do not use that often.

Hi @Soumyadeep Chatterjee Great news. I will take a look into our customers, who have such limits and are open to a beta. Can we activate it also on a sandbox site for them? Cheers, Martin

Hi @Alexander Dukhanin I would check the date on the deactivation email first, since timing decides what is still possible. Free Jira, JSM, and Confluence subscriptions are deactivated after 40 days of inactivity. API calls do not count, only real interactions like logging in or opening a page. After deactivation, you have…

Hi @Kylie Lunghusen I would check where you are reading the status. The Users page and the Managed accounts page report two different things. Deactivating an account at the org level sets the managed account to Deactivated, while the site-level Users list keeps showing the person as Suspended because that is how it labels…

Hi @Z Hilburn I would first check Tools > Options > Git to see if Sourcetree is using its embedded Git instead of your system Git, since a different version and/or settings could cause Sourcetree to detect line-ending or permission changes that your CLI ignores. If both are on the same Git, it is usually just a stale…

Hi @WOOHYEOK CHOI I would check the key path first. That error usually means Sourcetree cannot find a valid key at C:\Users\woohyeok.choi.ssh\id_rsa, so its bundled ssh-agent starts with nothing and throws a null reference. I would open that folder and confirm that both id_rsa and id_rsa.pub actually exist; if not,…

Hi @Kunal Khanna Welcome to the Atlassian community! I would point out that Sourcetree only works with repositories on the local filesystem, so it cannot directly browse a repo on a Linux server. Two options I would use: * Clone the Linux repo to your Windows machine over SSH, then open that local clone in Sourcetree. Use…

Hi @Laura Montagner Are the inflated numbers coming from the agent itself by automations, or from users reading pages the agent surfaced in chat or other sessions? The second case is genuine human engagement, and you probably want to keep it. For the product ask, I would raise it as a suggestion on…

Hi @aglobig_ndieurope_com Welcome to the Atlassian community! I would first point out that this is the public Atlassian Community forum, so we cannot access your company's Jira site or raise a ticket for you. Does your company have a Jira Service Management portal? IT tickets usually live there rather than in Jira…

Hi @thefraj Apologies for the wait. Three years and three months for a first reply is not a record I want this forum to keep, though, in fairness, your question was about long-term stability, so maybe this thread was just gathering longitudinal data. To the actual question, yes, Sourcetree is still alive and still…

Hi @Vnc Ne Neone thing I would add to Arek's answer: timing matters a lot here. If this is a Free Jira or Confluence site that Atlassian deactivated due to inactivity, you have about 14 days after deactivation to restore the subscription and data. After that, the data is permanently deleted, and support cannot restore it.…

Hi @נגה פלד, I would not rely on the Reactivate button here. That path tries to restore the subscription on the plan it had before, so it walks you into billing details and often ends in the generic error when the trial lapsed without a payment method. The route that usually gets you back to Free is to add the product to…

Hi @Asier Rodriguez Two separate things are happening here, and I would tackle them in order. The pull error is not a Git problem. Your remote is Azure DevOps, and the self-signed certificate in the certificate chain message almost always comes from a corporate proxy or antivirus doing TLS inspection on that VM. I would…

Hi @quantum_pro That warning comes from Git LFS, not from Sourcetree itself. It appears when the remote URL has the credentials baked into it, so it looks like: https://username:apppassword@bitbucket.org/workspace/repo.git. Git LFS spots the password in the URL and warns, then still pushes fine. I would clean the remote…

Hi @Farhad Majdeteimouri Welcome to the Atlassian community! Since this thread is from 2023, is it still relevant for you? If yes, this is what I would try. The "recursive" checkbox in Sourcetree applies to clone and fetch, not to checkout, which is why nothing happened for you. Check out in Git does not touch submodules…

Happy to help!

Hi @Glendon Ngo My take is that this is a UI truncation in the V1 player rather than an API or data problem. Does the cut-off change when you use a shorter or longer test case title? Or even when you zoom in or out in the browser window? Have you raised this issue at SmartBear support yet, or did you solve it in…

Hi @Said Bennaceur My friend has two linked profiles in his community account. He also logged into the Atlassian Certification Portal with his secondary account to take a certification, and he ended up searching for it there. Could this also be the reason for you? Cheers, Martin

Hi @caino Your stack trace shows that Sourcetree is failing to parse an error response from the Bitbucket account, rather than a problem with the repositories themselves. I would remove the stored Bitbucket account under Tools > Options > Authentication, restart Sourcetree, then add the account again and update to the…

Hi @david_mikula This could happen if Sourcetree has a configuration for this; go to Tools > Options > Diff and set both External Diff Tool and Merge Tool to System Default. That makes Sourcetree fall back to the git difftool and mergetool values instead of writing its own, so your .gitconfig entries for P4Merge are…

Hi @Michael Harris Welcome to the Atlassian community! I would check which account your default browser is signed into on bitbucket.org, since Sourcetree reuses that browser session for the OAuth flow, and then remove the account under Tools > Options > Authentication and add it again after signing out of the wrong account…

Hi @Carlos Alberto Olvera Bringas Subtasks do not need to be linked at all; the parent relationship is created automatically when you add them under Add > Child work item on the parent. Both rows show the same key, MCY2026-18, so nothing is duplicated in your project. A subtask can only ever have one parent, and yours is…

Hi @Pratik Sunil Lodha, just a quick note that I moved this from the Confluence questions board over to Confluence articles. It reads as a how to guide rather than a question, so it fits better here and is easier for others to find later. Thanks for sharing the pattern. Cheers, Martin

Hallo @Norbert Vorstädt Your remote URL is the problem: it needs to be https://bitbucket.org/YOURWORKSPACE/YOURREPO.git, which you can copy from the repository in Bitbucket under Clone. Since you sign in with Google, there is no password Git can use. Create a token under Personal settings > App passwords with repository…

Hi @Cole - Nova - Andrews I know this thread is old, so this may only help others landing here. Nothing is lost. Git blocks the checkout because those .ini files are untracked in your working copy, whereas ALS has committed versions of them. Those files under Saved/Config/WindowsEditor are regenerated by Unreal, so they…

Hi @Ravina I would not look for this in the Jira REST API; deactivation lives in the Atlassian User Management API instead, so I would create an org API key under admin.atlassian.com > Settings > API keys and call the lifecycle disable endpoint for each account. That only works for managed accounts from a verified domain,…