Martin Runge Community Champion

Hi @Muhammed U K Welcome to the Atlassian community! It sounds like you've successfully cleared the OAuth handshake, but your access token might be missing the specific permissions required to call the user identity endpoints. To access user details and account resources, make sure to include the specific scopes: read:me &…

Hi @Katie Leigertwood Welcome to the Atlassian community! Your current work remains safe, but recording new, lengthy sessions will be limited unless you subscribe. Your videos will remain accessible. When your Loom trial ends, your account automatically switches to the Free Plan, which allows up to 25 videos. If you have…

That's a frustrating situation! Seeing the board in your "Closed " being unable to reopen it indicates that your account likely has Member permissions rather than Admin permissions. The board settings probably restrict reopening to Admins on the Boards list only. Regarding your questions: Unfortunately, that's not…

Hi @Jake Zava I agree with @Tomislav Tobijas answer. In a monorepo, as you pointed out, different teams often own different folders (packages). By making each package a separate Compass component, you could assign the correct team to each one. If you had only one component for the whole repo, you couldn't track who was…

Hi @Kira Zingmark Welcome to the community! Since you mentioned you can see that the board is "Closed," you should be able to find it in your boards directory: * Click the Boards button located at the top left of your Trello header or navigate to your home page. * Click on 'View all closed boards' at the bottom of the page…

Hi @Mochnant Welcome to the community! Since the feature is not yet integrated into the UI, my workaround is to open the Terminal button in Sourcetree and execute: git fetch --tags --force. I voted for SRCTREE-7077

Hi @Jeni Seidel Welcome to the Community! To resolve the issue where uncommitted changes are not appearing in your Sourcetree, I would try these common fixes: * Make sure the drop-down menu at the bottom of the "File Status" view is set to either "All" or "Pending". * Press F5 to force a refresh. If the files appear after…

Hi @John Young Welcome to the community! To configure the 'Deploy Environment' through the API, you would include the environment object with a category (such as DEVELOPMENT) in your POST payload. If using a custom webhook, you can predefine the environment in the Webhook settings under Component > Event Sources, reducing…

Hi @Siddharth Srivastava Welcome to the community! I will be there alongside many other community champions, and I am especially looking forward to the braindates and the exchanges with everyone.

Hi Sylvian, did they share the root cause? I am asking for others with the same issue, who might find that question.

Hi @Matt Riti Welcome to the community! In Jira, the 'view' refers to the specific columns and layout, and the 'structure' (the hierarchy of issues) has its own permission settings. If others are unable to see what you've created, it’s probably due to one of two reasons: * When you change columns or settings, Structure…

I loved seeing a few weeks, that one of our smaller customers (acomm) has all, I mean really every customer documentation nicely organized in Confluence, even though the customer often only receives the PDF export. Internally, we have great budget overviews for some our customers and it is amazing how much data can be…

Hi @Ricky Welcome to the community! You are correct, Jira’s deployment engine relies on identifying the "delta' between deployment events. Short-lived feature branches that are frequently merged and redeployed can cause Jira to re-associate the same commits or tickets multiple times, leading to duplication. The Deployment…

Hi @Sylvain CAMPOS Welcome to the community! Seems the actual issue creation process failed in the background or is hanging. This could be because of: * Jira might attempt to create a new issue, but if required data is missing and the UI doesn't display validation errors during cloning, the process fails silently. Check…

Hi @Trena Norcia, You are definitely not alone in this. While Jira Cloud’s "draft" feature is designed to prevent data loss, the visual indicator for Unsaved changes is subtle, often just a small gray text that blends into the UI. We solved this through user training during onboarding and 1-2 reminders in our tips and…

Hi @Sarah Eary Welcome to the community! Adding to @Fatma from VIP_LEAN Solutions's suggestion to log in with a service account while creating a work item, you have additional options: You could use import or automation to generate initial work items in new spaces during setup, saving time and avoiding the need to assign a…

Hi @Carolina SILVA The data contribution settings will be gradually rolled out in Atlassian Administration starting today, April 21, and will continue until May 18, 2026. The settings will be available for all eligible customers from the 19th of May on. Please don't worry. Starting from then, the 90-day notice period…

I'm also SOOO ready and will be coming over by car from Vegas, baby! #roadtrip

Hi @Chuck Schauber Welcome to the community! Native Mermaid support could be a productivity boost for technical teams. Jira doesn't yet have a dedicated "Mermaid Macro" in the standard issue description editor. Several apps, such as "Mermaid Charts for Jira" or "Graphs and Diagrams for Jira," add either a custom field or a…

Hi @Marcelo Viana de Siqueira, I could think of the following 2 reasons for the missing drag & drop: * If your Global Rank Field is missing or not set up properly in the affected environment, it might impact this. Additionally, make sure the board(s) used as a source for your Plan have ranking enabled. If a board's filter…

Hi @Mandar Mangrulkar Welcome to the community! Did you click the save button for the description? Is the change visible on the editing device after reloading the browser page?

Hi @Mandar Mangrulkar Welcome to the community! Did you click the save button for the description? Is the change visible on the editing device after reloading the browser page?

@Tomislav Tobijas is playing a different game entirely! Congrats, everybody, especially @Ben Dollinger Thank you, Evie, for the shoutout!

Hi @Lakshmanarekha_Basu, Welcome to the community! Sorry to hear you're experiencing issues. It can be frustrating when content doesn't load properly. Do you see an error message along with the hash and trace? Does the problem occur if you open the story in an Incognito or Private browsing window or after clearing your…

Hi @Dmitry Melikov, Since I usually have full admin access, I'm happy to help by spreading the word on LinkedIn: My LinkedIn post.

Hi @Sébastien OZANNE, The most common reason custom status issues are missing from the backlog is that the status hasn't been mapped to a column in your Board Settings > Columns. Ensure your custom status is dragged into the leftmost column (usually the "To Do" category), as unmapped statuses are not visible.…

Hi @Karen Oertner, Welcome to the community! I am sorry. Native Jira dashboards lack dynamic dropdowns or search buttons for filtering other gadgets. To add this functionality, consider using a Marketplace app such as Rich Filters or Custom Charts, like @Kevin Gérard mentioned, which offer "Controller" gadgets to enable…

Hi, I have memories of sitting in front of the C64, loading games and programs from audio cassettes. Those were such nostalgic and exciting times!

Hi @Mike Wozniak Welcome to the Community! This generic 'unable to process' error usually indicates a backend billing or permission problem within the Atlassian platform rather than an issue with the app itself. Since you're on a Free plan, make sure your account has a valid billing address on file and you're trying the…

@Suravi R, also a welcome from my side to the Atlassian community!