Ravi Sagar _Sparxsys_ Expert

Hi @Sangman Lee You need license for editor to write articles but not for the customers to view from the portal. Ravi

Hi @Frédéric Grégoire There are lot of YouTube videos on JSM (not sure about Refined Theme). Ravi

Hi @Muddassir Quazi My recommendation would be to create a workflow based on your approval process. Yes, multiple people can receive notification and you can definitely make it a bit more dynamic based on the fields selected. Do you have ScriptRunner for Jira (since you are on data center)? A scripted workflow condition…

Hi @Jamie Edmondson Advanced Roadmaps can assist you with planning based on the information you feed into it, now you always have this option to override it but if you want to plan resources over the period of time then you can also take a look at Tempo Planner. It will let you plan/allocate resource to Jira issue on a…

Hi @Pete P There is no native way of doing it. There used to be an app to format the issues but I will be more inclined to use a reporting app like eazyBI for doing this. Ravi

Hi @Jemima James Well you will have to create a new field and copy the data from old field to new one. ScriptRunner for Jira can do that if you have it or write a script outside Jira using REST API to do it. Ravi

Hi @Jemima James You will have to migrate the data, there is not out of the box solution for this, especially when fields are of different types. I suggest you take a look at ScriptRunner for Jira, you can use one of its built in script to bulk copy data or write a script yourself to handle a bit more complex cases. Take a…

Hi @Shravan Pandita I don't think so unless Adaptavist is planning to change this in future. Ravi

Hi @Neeraj Patil I think it is a bit too much work for the users. Updating the issue field values itself should be self explanatory however for some fields I agree it might be necessary for compliance purpose or audit. What you can do is - identify those fields, remove from the edit screen and add to the transition screen…

Hi @Esmeralda DeArmas Indeed possible to create approval system without JSM, you can modify your workflow to have an approval stage and allow only specific people to make a transition (approve or reject). You might need an app like JSU or similar to add advanced workflow conditions. Ravi

Hi @Marcelo Cavalcanti Well there are few things that you can do - most simple would be to create your own dashboard to show issues assigned to you irrespective of the project. A common board can also be created to display issues from various projects but that is not required in your case. I think you just need to create…

Hi @Vishal It can be a bit tricky but bare minimum you can use the following JQL to find all the issues that have not been assigned to anyone in the last 2 days rather issues not updated in the last 2 days. updated < -2d and assignee is EMPTY Save this as a filter and create a filter subscription to send an email. If you…

Hi @Alisa Matjuka It depends on how your board estimation is setup. You can go to Board settings > Estimation Statistic and change it to "Original Time Estimate". I hope it helps. Ravi

Hi @Bertrand Delaitre Based on your constraints, yes you would need separate instances of Jira. Ravi

Hi @Alejandra González X and Y are statuses in your workflow? Ravi

Hi @AS This is a standard onboarding process. You can create subtasks or linked issues automatically using automation rules. Depending on the type of task you can have separate workflow for those activities with an approval. Ravi

Hi @supriya deshmukh Use "For Epic (parent)" instead of "For Parent". Ravi

Hi @Jean Dupree Not really. It depends on the type of role/job. If you are looking for Jira Administrator/Consultant/Developer role then yeah ScriptRunner (Groovy), REST API, Jira Java API (on DC) would be useful. Programming languages that you need to learn depends on the role and company. If you don't know programming…

Hi @Artur Nogaj Once simple approach would be to create separate JQL filters for those empty fields. For instance a query like this will give you all the issues where this field is not filled in. "Date Picker Field[Date]" is EMPTY You can then further narrow it down to your project only, save your JQL query as filter,…

Hi @India XPertize Create your own Jira instance by signing up for a free Jira Cloud instance. Go to https://atlassian.com/ Ravi

Hi @Rustam Yunusov When you start working on the task, let us say by clicking workflow transition button (Start Progress or something similar) then that is already stored in Jira. Similarly for end date. Also there is a Resolution date. Yes you can automate to capture these dates and update custom fields. In your…

Hi @Vennala How are you consuming that end point? In the browser or any other tools like Postman or curl or script? What is the error? First try it in the browser and since you would be already logged, you should see the JSON response. To do it using a script you would need to generate Authentication Token from your…

Hi @[deleted] First of all you need to be Jira Administrator to make these changes. 1. Changes to the Request Form and Request Groups can be done within your JSM project (not from the customer portal). You would need to go to your JSM Project settings's section. Details here. 2. When a request is created it usually goes to…

Hi @Aneesh Vatedka You can always look in the issue history to know more about the time in current status and either using an app or pulling this data out of Jira (along with issue history) and dumping it somewhere for doing advanced reporting can get you this information. What I wanted to know is how you would use this…

Hi @Dennis_H What are you trying to achieve by doing this? Are you trying to group those feature requests under a specific feature? Why not use issue linking or better Epic links? Let us say those new issues come in your backlog and when you decide to deliver them or work on them or organise them then simple drag them to…

Hi @Olha Onofriichuk_SaaSJet Apart from the inbuilt project reports you can also add a gadget called "Service project report" that will give you couple of SLA based report. In your JSM project report you can add a series for SLA met or breached further narrowed down to an assignee using a JQL. I hope it helps. Ravi

Hi @Stefan Brocanelli Few things. If your story is spanning across multiple sprints then ideally it is better to create an epic with multiple stories. Also, how many people are there in your team? is there an releases associated with that story? Are those resources working on something else during that time? Ravi

Hi @David Lee You would need to use group manager to do that. It is very simple script. ComponentAccessor.groupManager.addUserToGroup(userToAdd, groupName) I made a video and shared the script with some error handling in one of my video here. Thanks, Ravi

Also try the Agile Wallboard macro.

Hi @Laura Paradis Well why don't just embed Jira issues based on a status? Create a table or three columns and insert Jira macro. Yes it is not the full board but should give you this information within Confluence. Ravi