Ravi Sagar _Sparxsys_ Expert

* Your understanding about licenses is correct. * In confluence for viewing content users won't need license. People can view the content if your confluence is on a public domain accessible via internet. They don't need to login. However if you want people to login to confluence first then only they can access the content…

Not all users can displayed in the list. The list is filtered as you start typing their names. Ravi

Ken You can download JIRA on your local machine and evaluate it for 3 months. Ravi

Crystelle, Is this Project custom field contains the Key of the project you are working on? If yes then why create a field for it. In JIRA if you open any Epic you can view all the linked issues under it. In the Issue navigator you can write a JQL like: project = "Sample Scrum Project B" and "Epic Link" = SSPB-24 This will…

JIR A Component Watcher looks good: https://marketplace.atlassian.com/plugins/com.burningcode.jira.plugin.jiracomponentwatcher

Marc, You can create different types of sub tasks and use different icons for each one of them. -Ravi

Andrew, Please refer to the following post: https://answers.atlassian.com/questions/28999 Ravi

No this feature is not available for non-admins but you can write your own web based interface which connects to JIRA using REST API and give that web interface access to any user who has rights.

Aditya, It really depend what use case you have, both are great products. If you plan use several tools through out SDLC then Atlassian already has set of tools that can be integrated together. Share more details on what exactly you want to achieve? -Ravi

Jeevan, Check this page it might help: https://confluence.atlassian.com/jira/changing-the-due-date-input-format-192536.html -Ravi

Kololobo, How did you install JIRA - using installer or archive method and on which platform? For Linux: https://confluence.atlassian.com/adminjiraserver071/uninstalling-jira-applications-from-linux-802592174.html -Ravi

Raafi, You are following the correct documentation. What exactly is the issue you are facing? share more details. -Ravi

Arpan, The link you saw is still valid. What more you can do here is. * Create an Automation rule to Auto-Transition the issue to "In Progress" whenever customer responds. * When: Comment added * If: User is a customer and issue matches status = "waiting of customer" * Then: Transition issue to "In Progress" * Add another…

Michael, This is strange. Try a different browser or try again. May be the Confluence did not load completely. -Ravi

There is an add-on for cloning a project: https://marketplace.atlassian.com/plugins/com.atlassian.jira.plugins.jira-clone-project-plugin It is not supported now but I use it regularly, it works perfectly.

Hi Kevin, You can add your custom CSS file and add style to resize the width of the select list. -Ravi

You can remove the users from all the groups, most importantly jira-users group. Then the user will not be able to login. In case of internal directory you will get a checkbox too to deactivate a user.

Your existing license will work. Just follow the migration procedure and your target instance will have the license.

Betsy, The procedure to enable public signup for JIRA Service Desk is mentioned clearly on this page: https://confluence.atlassian.com/adminjiraserver071/enabling-public-signup-and-captcha-802592342.html -Ravi

It should be there under Release where all the versions are listed. -Ravi

Steve, It is totally up to you to create multiple projects or same project. One thing to consider here is that there is no cumulative rolled up burn down charts out of the box. You can have one board for multiple projects by creating a filter for them. In any case the burndown charts you will get will be for a specific…

Try this. Product = FrontApp and Product != Back

You can use Dynamic Forms for JIRA add-on: https://marketplace.atlassian.com/plugins/com.intenso.jira.plugin.dynamic-forms/server/overview or you can use custom Javascript to achieve that. JS can be inserted in custom field description. -Ravi

The JIRA's mail handler won't distinguish emails based on the sender email. You can create two separate emails one for bug and another for task, but ticket will be created whenever someone sends an email to these addresses.

Dharmaraja, You can use Rest API to communicate with JIRA. Check more details here: https://docs.atlassian.com/jira/REST/server/ -Ravi

Hi @Manvydas, It is not possible to have comment column in the Issue Navigator. There is an open ticket for this as well: https://jira.atlassian.com/browse/JRA-2734 However the comments are exported when you do a full export in CSV. -Ravi

Joanne You can insert a custom CSS in the announcement banner to hide the link. I believe it is better way if you don't want to disable the module entirely. You can refer to this link for knowing how to insert a CSS in your instance: https://answers.atlassian.com/questions/40004096/answers/40005714 Ravi

I recently cleared the exam. It is tough but really test your experience working on JIRA. I have also written my experience preparing for the JIRA Administration Certification and also share tips on my blog here: http://www.ravisagar.in/blog/how-study-jira-administrator-certification I hope it will help others as well.…

* Save your Excel as CSV * Login with Administrator and then go to JIRA Administration > System > External System Import * Under JIRA Import CSV You need to map the CSV field to your JIRA fields. Read more about it here: https://confluence.atlassian.com/adminjiraserver071/importing-data-from-csv-802592885.html 

Frank, I don't think you can add description field in the Release notes. -Ravi