Mikael Sandberg Community Champion

Hi @scott myles, Welcome to Atlassian Community! This sounds like an issue for your Jira admin to investigate, this forum is mainly made up of Atlassian customers and as such we do not have access to other customers instances. If you don't know who your Jira admin is, your IT Helpdesk should be able to help you figure that…

I couldn't find when it will be out, but it is currently in EAP so I would expect it to be available within about 6 months based on previous experience. I would join the waitlist, that way you can join the EAP and be notified when it will be GA.

Hi @Julie Edwards, Welcome to Atlassian Community! JPD cannot be made public so customers can create submit ideas, and that is why Atlassian created Feedback which can be used to capture it and you can then turn it into ideas in JPD.

Okay, I have notified the support team on here and they will reach out to you within 2 business days (usually faster) to get this resolved.

Hi @Austin Edelman, Welcome to Atlassian Community! You can contact support to get this corrected, go to https://support.atlassian.com/contact#/ and select Account login and email issues. 

Hi @WindleB, Welcome to Atlassian Community! Yes, the service account need browse space permission in order to be able to read work items in the space you want it to run the query in. Just having read access in the scope is not enough. So if you are using the default permission scheme, adding the user to the User space…

Hi @Kara Steinke, Welcome to Atlassian Community! If your workspace exceeds the 10 collaborator limit for the free plan then your space will be in read-only mode until you either reduce the number of collaborators or upgrade to the paid plan. Please check out this KB for more information, Collaborator limit for free…

It can be done by either have a field on the epic that sets the number of open child work items, or you would need an app that restrict it based in parent - child link.

Automations are running after an action is done, it cannot prevent something to happen like a transition. You could do this as part of your workflow to prevent the transition to be shown until all linked work items are done.

You could use a service account to do this, just set the granular permissions needed when you generate the API token.

@Anwesha Pan team-managed projects do not have a permission scheme, that only exists in company-managed projects (and only if you are on a standard plan or higher).

Hi @Tim Ma, Welcome to Atlassian Community! Yes, the move option is available to regular users, and yes, the move will effective for all users in the project, not just the one who did the move. The only gotcha is that sub tasks have to be in the same sprint as the parent, you cannot have the parent in one sprint and the…

Hi @Dennis Gomez Hernandez, Welcome to Atlassian Community! Yes, that is one of the default customer notifications that will trigger on Reply to customer comments. And it will send it to request participants that have been added to the ticket as well.

Also, automations cannot stop and wait for additional input from the user, you would have to gather all the input when the automation is triggered and then act on it.

Hi @Gordon Varney, Welcome to Atlassian Community! It can be done with Automation, but all your checks would happen after the work item is added to the sprint. You cannot use automation to prevent it from happening in the first place. If you go down the route with automation then your sprint report would show that items…

Hi @Yigit Yoleri Welcome to Atlassian Community! The created vs resolved is based on the Resolution field. So if the numbers are incorrect then you need to look at the Resolution field. Do you set the resolution when you move to a Done status automatically via the workflow? Or do you have a resolution screen that allows…

Hi @nate_ballantyne, Welcome to Atlassian Community! Currently it is not possible to grant a user less permissions that space admin to allow them to manage versions. I did a quick search on the Marketplace and found this app that would allow you to do so, Version manager for Jira, and there might be other apps that would…

Hi @Andrew Levy, Welcome to Atlassian Commuity! The Account name would be the name you want to give the integration, you could for example name it the URL to your Atlassian instance, or just simply JSM Integration. 

Hi @Jason Krewson, The Community Campions are divided into three areas as you noticed (contributing to the community forums, organizing community events, and content creation), but that doesn't mean you have to do all three. You can just focus on one of them, I for example is mainly online and helping out here on the…

Hi @Catherine Leys, Welcome to Atlassian Community! If you go to admin.atlassian.com and your instance, then click on Apps > Atlassian apps you should see a blue button up in the right-hand corner where you can add new Atlassian apps to your instance. 

No, the project has to be visible to anyone that can be assigned to an item in it. 

You have to use issue security and give the user that should only be able to see their assigned tickets browse project permission, assigning them to work items in a project that they cannot browse to will not give them access to the work item. Check out Configuring issue level security for more information. At my previous…

Hi @Laura Turbe, Welcome to Atlassian Community! The message means that the developer of the app has released a new version of it and the app needs to be updated. If you are an admin you can go to admin.atlassian.com, select your site and then go to Site settings > Connected apps. From here you can update the app by…

You may want to look into creating a forge app via Apps in Rovo Studio, it could replace the create PIR button and call the agent when the PIR is created.

Hi @Shashwat Mishra, Welcome to Atlassian Community! I have notified the support team that is on here and they will reach out to you within 2 business days regarding this. 

The create PIR button cannot be configured to use an agent when creating the PIR, you only have access to Rovo that way. What you could consider it to use an automation that either runs after the PIR is created or as a manual automation that replaces the create PIR button. In both cases the automation would invoke the…

Hi @Ann Graney, Welcome to Atlassian Community! The short answer is no, all Data Center certifications have been retired as part of the end-of-life of DC Apps. 

Hi @Naveen Vas, Welcome to Atlassian Community! This is a question for your Jira admin/IT Helpdesk. This community is mainly made up of Atlassian customer and as such we do not have access to other customers instances. 

Hi @kyzh72, Welcome to Atlassian Community! One way to do this is to use automation to create the tickets for each equipment selected. We do something similar for Apps, the Apps field is multi-select and then we are using two automations, the first one iterates on the values selected and for each one it calls another…

Hi @SP, Welcome to Atlassian Community! Yes, you need to keep the Atlassian record as long as you are using it, if you remove it your domain will become unverified.