Maarten Cautreels Expert

Hi Jeff, Assuming you've signed up for JIRA Service Desk cloud, you can simply login on https://<yourcompany>.atlassian.net In the top right corner, there will be a settings icon, which will give you a menu with several admin items. Hope this helps. Best, Maarten

Hi Sean, This could be related to addons or extensions that you've installed in your browser like Adblockers. Could you verify if you have some installed, disable them and try again? Best, Maarten

Hi Maria, I see, when there's a "-5" or any number behind it it does not seem to work. That looks like a bug to me so I suggest you logt this as a bug or improvement to the JIRA team through jira.atlassian.com Best, Maarten

Hi Nishchal, You should be able to use the Confluence API (Confluence Cloud or Confluence Server) for this. Specifically the Attachment API's (Confluence Cloud or Confluence Server). Hope this helps. Best, Maarten

Hi Maria, Assuming that your second query should have been: project = IMDX AND issuetype in (Epic, Story) AND text ~ "IZ-AD" I was not able to reproduce your issue. Could you add screenshots of the search results? (Please obfuscate any confidential information) Best, Maarten

Hi Suresh, I've put your code sample in the Code block to make it a bit more readable. Just to make sure if everything still looks correct, can you take a look at the code sample again. Thanks, Maarten

Hi Alexa, Unfortunately this isn't possible. Chrome Extensions are limited to the Chrome browser. Therefor they won't be and probably never will be working in the Trello Desktop app. What you could do, to get the best out of both worlds, is start Trello as a Chrome Web app by following these steps: * Open trello.com in a…

Hi Ruud, It's probably best to get in contact with Support: https://support.atlassian.com They'll be able to help you with the necessary steps. Best, Maarten

Hi Ploy, Somehow your post got marked as spam. I'm not sure why but I've pulled it out of the Spam Quarantine. Best, Maarten

Hi Oyed, I'm using the desktop app myself and I didn't notice it until now. Unfortunately I haven't found an option to disable it. You can suggest new features to the Trello team as described here: http://help.trello.com/article/724-submitting-feature-requests-for-trello Hope this helps. Best, Maarten

Hi Roberto, I think this plugin could help you achieve what you are looking for: https://marketplace.atlassian.com/plugins/ru.mail.jira.plugins.lf.queryfields/server/overview I don't have any experience with the plugin but the reviews seem to be positive. Let us know if it helped. Best, Maarten

Hi Robert, I've tried it with my own profile on a Confluence Cloud instance and it seems to be working fine. Do you perhaps have any ad blockers enabled (sometimes they block the wrong requests). To make sure it's nothing browser related, can you try in another browser? (Fe.: Internet Explorer, Firefox, Safari, ...) If…

Hi Brent, If you can login to the account (not sure if verification is required), you could try to add/change the email. If not, it's probably best to get in touch with the Trello Support team. Best, Maarten

Hi @Dante Labate, In case you were wondering why your post was not visible, it was marked as spam. Probably because the code snippet. I've now taken it out of the SPAM quarantine and I was told that the SPAM filter learns from these decissions, so hopefully this won't happen again in the future. Unfortunately I don't know…

Hi Kevin, Any chance you can share with us which extension it was. This might help future users. Best, Maarten

Hi Steven, * You can disable the captcha from being required after using a wrong password. You can do so in the General Settings for JIRA and leave the "Maximum Authentication Attempts Allowed" empty. For more info, see here. * I'm afraid the problem will be the same when using OAuth. At least it's mentioned here. Best,…

Hi Kevin, I think it'll be best to get in touch with Atlassian Support. The images show a security error for (probably because I'm not logged into your Confluence). Hope this helps. Best, Maarten

Hi Michael, It does work for me without the quotes: https://<server>/secure/CreateIssueDetails!init.jspa?pid=10000&issuetype=10000&labels=test And if you'd like to add multiple labels, simply add the labels param multiple times:…

Hi Nick, You can try the steps described on Edit SourceTree Configurations Without Opening the Application. (Windows) Best, Maarten

Hi Nick, I've found a potential solution in a feature request: SRCTREEWIN-2084 "setting the parameter CheckFrequency=-1 in SourceTreeUpdate.ini" Can you give that a try and let us know if that works? Best, Maarten

Hi Avigail, You can configure the workflow transitions easily through the workflow designer. To add a "button", you simply add a transition from one status to another. You'd probably like the rejection button to appear if an issue is in the status Closed or Resolved. In that case you can add a transition (by dragging an…

Hi, Making attachments available without logging in seems like a security risk to me. This means you'll have to enable anonymous access to your JIRA/attachments. Please keep in mind that it's super easy to just forward an email to anyone outside of your company who'll get access to the attachments as well. If you still…

@Olivia Ross - Sorry for the late response. You should be able to use dynamic dates in the startOfWeek and endOfWeek functions. You can only pass in one item (so just -1w or -2w not -2w -1d). So in your case startOfWeek("-8d") OR startOfWeek("-15d") OR startOfWeek("-22d") should be accepted. But if you want all issues…

Hi Ajay, The query languague of JIRA (JQL) is very powerful and therefor you can query based on things that happened on a certain date or during a particular period. Checkout the article I wrote about it: Becoming a JIRA Search Ninja - History searches in JIRA Hope this helps. Best, Maarten

Hi Harald, That shouldn't be a problem. More info (including tutorials) can be found on the Developer Docs. Hope this helps. Best, Maarten

Hi Prajosh, We've been running our JIRA+JIRA MySQL+Confluence+Confluence MySQL+Crowd on a single server for a couple of years for about 500 users and many issues. By now we've expanded to about 2000 users and over 2500 issues a day so we split our JIRA + Crowd / JIRA MySQL / Confluence + Confluence MySQL into 3 servers :-)…

Hi Tom, While I don't have any specific experience with your use case I would like to point you to trello.com/inspiration. It contains hunderds of example boards you can take a look at. Hope you find what you're looking for. If not, I would suggest to just get going. Start small, maybe just one project, and expand from…

Hi Stephanie, I'm not sure which version of JIRA you're on but it could be related to the following bug: JRASERVER-34621 (fixed in JIRA 6.3.14) Hope this helps. Best, Maarten

Hi David, We're not having the issues you're describing on our JIRA. Which version of JIRA are you running? Or are you using JIRA Cloud? Best, Maarten

I'm still on JIRA 7.3.4 so it might be part of the latest release. I'm now downloading it to give it a try and see if it's a feature in the latest version. It's not included in the release notes for JIRA 7.4.0 But the Kanban Backlog feature is included and as you can read in the feature request, JSWSERVER-7992, showing the…