Maarten Cautreels Expert

Hi Malcom, The Atlassian User Community and Developer Community recently got split up. It'll probably be better for you to ask your question at https://community.developer.atlassian.com/, you'll have a better chance of getting an answer there! Best, Maarten

Hi Andrea, I'm afraid it's not possible to share an existing comment with a person. You can share the issue with a person as described in JRASERVER-24806 but sharing a particular comment is not supported, as you can read in the comments. Best, Maarten

Hi Thorsten, Could you clarify a bit what you exactly expect to be send to outlook? Best, Maarten

Hi Jonathan, I've done a quick test on our Confluence instance (version 6.1.0) and it seems to work as expected. Therefor I think it would be best to get in touch with Atlassian Support. Hope this helps. Best, Maarten

Hi Fed, I just replied to a very similar question: https://community.atlassian.com/t5/JIRA-questions/Unable-to-find-the-newly-added-tasks-under-EPIC-in-the-planned/qaq-p/461946 I think it's related to the type of plan. There's actually two types: classic and live plan. In case it's a classic plan you can sync the plan with…

Hi, I think (since this is an Unknown Error) it's best to contact Atlassian Support and see how they can help. Best, Maarten

Hi John, According to this guide you should contact Atlassian Support if you encounter any issues so I would suggest you to get in touch with them and post the proposed solution here when you get it solved. Best, Maarten 

Hi Stephane, I couldn't find any limits in the documentation but I've send an email to someone at iDalko (vendor of the plugin) with a link to this question. They should give you an answer soon! Best, Maarten

Hi Jason, I've added the jira-software tag to this question so that others with JIRA Software experience will be able to find this question simplier. I'm afraid that the API that you are looking at is not officially support or documented. The only api's that are documented can be found here:…

Hi Vikash, I've added the portfolio tag to your question so it shows up in the right product category and could be easier found by others that might be able to help. The first thing I think about is the fact that you could be using a Classic Plan and not a Live Plan. If that's the case there should be an "Update to date"…

Hi George, I haven't run into this problem myself before but it's best to report this issue at https://bitbucket.org/support. They'll be able to confirm and maybe solve the bug. Best, Maarten

Hi Rina, The Atlassian User Community and Developer Community recently got split up. It'll probably be better for you to ask your question at https://community.developer.atlassian.com/, you'll have a better chance of getting an answer there! Best, Maarten

Hi Julian, Which property are you talking about? It seems to work with most properties for me adding ?expand=<fields> but maybe there's some fields that are not supported?! Best, Maarten

Hi Bagau, You should also check if you have any ad blocking extensions installed. They might be blocking necessary resources for Trello to work. Best, Maarten

Hi Aylin, as far as I know you can only create blueprints through Confluence adding which are not support in that way on the cloud. Best, Maarten

Hi Jacob I'm not sure if you are talking about JIRA Server or Cloud but that doesn't really matter. In both cases it's best to get in touch with Atlassian through support.atlassian.com Best, Maarten

The only thing I can think of is the list of USA partners. Hope this helps. Best, Maarten

Great idea. Happy Easter to you too!

Hi Jackson, I've found a solution on Stackoverflow: Through the Bitbucket UI: * Create a branch * Delete the branch This will trigger the git gc command which runs a few housekeeping commands. If that doesn't work I would check with Bitbucket support. Best, Maarten

Hi Dmitry, It looks like JIRA is unable to connect to your LDAP server. The UnknownHostException actually means that JIRA cannot resolve the hostname (vserver1) of your LDAP to ab IP address. You should check with the administrator of your LDAP which hostname to use. On the other hand, is your JIRA server in the same…

Hi Sreesha, I think you are using Bitbucket Server and not cloud, is that correct? For server you can find the instructions to go to the license page on this Confluence document: https://confluence.atlassian.com/bitbucketserver/updating-your-bitbucket-server-license-details-785318611.html If you are using Bitbucket Cloud,…

Hi Sreesha, Starting from JIRA 7 you can view the licenses through the setting menu -> Applications. This will open the Versions & Licenses page. For JIRA 6 I've found the following docs: https://confluence.atlassian.com/jira064/finding-your-server-id-720412033.html Usually you can also view it through…

Hi Swapnil, I've added the JIRA tag to the question and move it to the right product group. I hope you don't mind. Regarding your question, it looks like something is going wrong in the code, this might be caused by a bug or something else. The best way to get a solution to your problem is to get in touch with Atlassian…

Hi Elif, Have you tried a reindex of the project? Maybe something went bad during the creation of the project which might be resolved by reindexing. If the project reindex does not work you can try a full reindex of JIRA. Please do take into account that, depending on the size of your instance, this might take a while and…

Hi Tarek, For these type of problems, it's better to contact Atlassian through their support channels: support.atlassian.com Or check their status page to see if there's a known issue: status.atlassian.com Best, Maarten PS: I'm closing this topic for further replies. 

In the mindset of JIRA it's better to create multiple issue types and use that field to define what type of work it is and what type of workflow it requires. The issue type is meant to indicate what type of work the issue is about. A particular type of work might require a different workflow from the other. If the workflow…

Hi Young Soo, Apparently the url contains a space at the end which makes it unusable. This one should work: https://intenso.atlassian.net/wiki/display/SPFJSD/Hide+request+type+for+group

Hi Rajiv, Unfortunately I don't have too much experience with the REST API. According to the docs: Returned if the requested issue is not found, the user does not have permission to view it, or if the attachments exceeds the maximum configured attachment size. A 302 unfortunately is not documented but could be returned by…

Hi Niel, That's an interesting question. Fyi: I've added the jira-service-desk tag to your question as this will put it in the right product category. As far as I know there's no way of making this work out of the box. And no addon for Cloud instances either. For those of you that get to this question and use the server…

Hi Erik, First of all I've added the Agile tag as this is certainly a discussion about process and not just about the tools you use. So from what I've read you would like to have a burndown that burns down once an issue has been deployed to production (before QA has verified it). But on the other hand you need to keep your…