Maarten Cautreels Expert

Hi Luciano, The first thing I was thinking about is using one single project but splitting it up into several sub-projects using Components. That way both your customers and teams are working on the same project but you'll still be able to split the issues between the different teams/components of your application. Hope…

Hi Shilpini, There seems to be a bug related to the Duplicate Permissions check: JRASERVER-41886. According to the comments you can simply click the "Fix" button to resolve the fake duplicate entries. If you're really unsure, I would contact Atlassian Support. Hope this helps. Best, Maarten

Hi Venkata, You can find the BitBucket Server API Documentation here or if you're using cloud, the documentation is here. Hope this helps. Best, Maarten

Hi DMc, It sounds like your browser might be removing your cookies when you close it, causing you to login again everything your start a new session. To disable it, click the gear icon in the upper-right corner and select Internet Options. Open the General Tab in the window that appears. Under the Browsing History section,…

Hi Shilpini, I'm afraid this is not a bug but expected behaviour. As you can see in the documentation from version 7.3 (but also from version 7.1 & 7.2) the Description is not in the list of printed fields: https://confluence.atlassian.com/jirasoftwareserver073/printing-issue-cards-861254806.html It would be a lot of text…

Marking my answer as the solution is all you can/should do! Thanks

Hi Alap, No problem, there should be a checkmark next to the answer which says "Accept as solution" when you hover your mouse over it. If you click it, it'll be marked as answer. Best, Maarten

Hi Alap, Your welcome, if it does work. Would you mind marking my post as an answer? This will help others find the right answer to the same question in the future. Thanks, Maarten

Hi Panagiotis, Can you give us a link to the ticket you're talking about? Plus, can you give us a bit more information on the Email setup you're using for JIRA? Are you using your internal exchange to send (and receive) emails? Best, Maarten

Hi Alap, There's a guide on the Trello Help platform on this: Merging and splitting multiple accounts, does that help? Best, Maarten

Hi Monique, This is fixed, thanks for the quick resolution! Best, Maarten

Hi Lindsay, There's probably some plugins in the Marketplace that allow you to do this. One of them is JIRA Portfolio which allows you to customize the hierarchy above Epic the way you want. It also includes great features for project management, you should definetely check it out! Hope this helps, Maarten

Hi André, Luckily you can since they've recently resolved this suggestion: JSDCLOUD-3398. There's an API especially for this task: https://developer.atlassian.com/cloud/jira/service-desk/rest/#api-customer-post Hope this helps, Maarten

Hi Nirdesha, Copying a complete space is not officially supported by Atlassian but they do have a knowledge base articles about that with several options (from plugins to manually exporting/importing a space): https://confluence.atlassian.com/confkb/how-to-copy-or-rename-a-space-in-confluence-169578.html Hope this helps,…

Hi Don, This is not really the right place to gather this information. This forum is meant for sharing knowledge around any of the Atlassian Products or some of the methodologies they often use. That's why I'm closing this post for more comments. I hope you'll understand. You can have a look at the Partner Search on the…

Hi Pallavi, I don't have any experience with neither myself but I did find some information online. I would start by migrating your current environment to the new database technology. There are guides available on Confluence that should help…

Hi Anupam, I don't have an answer ready but I am very curious to why you would like to do this? Why make the request type available if users won't be able to submit it? Just trying to get the reasons why as that usually helps you getting the best solution possible! Best, Maarten

Hi Patria, I'm closing comments on this question as it's a duplicate of this question: https://community.atlassian.com/t5/Questions/Sonarqube-plugin-integration-with-team-account-at-Bitbucket/qaq-p/583674 Best, Maarten

Hi Clint, As far as I can see in the documentation it's unfortunately not possible (yet). But since I'm at AtlasCamp at the moment and joining a talk about Trello Power-Ups in a few minutes and I'll ask the speaker. Best, Maarten

Hi Abhisek, I'd love to help you but unfortunately I don't know the answer to this question. I think you'll have more chance on a quick answer if you post your question on the Developer Community. Best, Maarten

Hi Sudhir, Based on the version you mentioned I think you're using the cloud. Unfortunately on the cloud this is currently not possible, you can vote on the following issue: https://jira.atlassian.com/browse/JRACLOUD-63007 You could also try contact Atlassian through support.atlassian.com, maybe support is able to add that…

Hi, The multimedia macro has some issues with certain mp4 videos, depending on the encoding. There's another question here where they've discussed several solution to a similar problem: https://community.atlassian.com/t5/Confluence-questions/Embedded-mp4-does-not-work-in-any-browser/qaq-p/371772 I think you might be…

Hi Dominik, Unfortunately, by default this is not support but luckily there's a very cool addon that can help you get these type of things done. You can find more details on a similar question that has already been answered…

Hi Pragati, It's probably because you don't have the correct permission in JIRA. To be able to create projects you'll need to have the Global JIRA Administrator permission. You can refer your administrator to the following resource ok this community to find out how he can either give you the JIRA Admin permissions or…

Hi Ashish, A similar question has been answered before here: https://community.atlassian.com/t5/JIRA-questions/How-do-I-count-the-number-of-linked-issues/qaq-p/68584 Hope this helps. Best, Maarten 

Hi Michael, At De Persgroep, some teams work Scrum and some use Scrumban. Basically they work Kanban but since we'd like the reporting for all teams to be the same we are working Scrumban. So these Scrumban teams do have two weekly iterations with a demo and retrospective at the end and a backlog grooming session in the…

Hi GM, You can find the PDF's for your version on: https://confluence.atlassian.com/alldoc/jira-documentation-directory-71598773.html#JIRADocumentationDirectory-downloads Hope this helps. Best, Maarten

Hi Sela, Unfortunately this is currently not supported. You can follow this issue to get updated if anything changes: https://bitbucket.org/site/master/issues/9546/support-markdown-in-commit-messages-bb Best, Maarten

Hi Stefan, As far as I can see, all images that are missing are user uploaded images (attachments and profile pictures). My suggestion would be to take a look at this kb-article to see if you can get your missing attachments back. Another solution might be to trigger a reindex of all Confluence content. The import might…

Hi Francis, Posting a question in the Feedback Forum is perfect. They'll pick it up and add it to their list of bugs and improvements which you can find here. Best, Maarten