Maarten Cautreels Expert

Hi Carolynn, I'm pretty sure that it shouldn't have worked in Chrome ever as this is simply not supported in Chrome itself. Not sure why it stopped working for Firefox, maybe you can ask your Confluence admin as they may have (accidently) disabled the feature. Best, Maarten

Hi Carolynn, The option Edit in Office only works in certain browsers (and with certain plugins installed). You can see the prerequisites here. Hope this helps. Best, Maarten

Hi Jordan, Today they've released their first Power Ups in the mobile apps, maybe they had to make some changes that causes the integrations to stop working in IE9 or below. (See the Trello Blog for more info) As you've already figured out, Trello only officially supports IE10 and up so they've probably never tested their…

I loooooove shortcuts. Thanks for this article, really helped me forward!

Sorry Panagiotis, I really have no idea. You could ask Atlassian Support for help. Best, Maarten

Hi Christopher, The recent cyber attack was focussed on vulnerable Windows machines (either old versions like XP or versions that have not been updated recently). So if JIRA or Confluence is running on those versions, they are vulnerable as well. Unfortunately there's not much Atlassian can do about this. Simply make sure,…

Hi Tom, In that case I'm afraid you'll be best off contacting Atlassian Support about this issue. Best, Maarten

Hi Tom, Did you take a look at this Knowledge Base Article. It may have a solution to your problem: SourceTree crashes on startup Please let us know if it helps! Best, Maarten

Hi Tomer, Unfortunately the notifications cannot be configured on that level (yet). Once you subscribe to a board you'll also get the Card notifications. You can find all details here: http://help.trello.com/article/799-subscribing-to-cards-lists-and-boards You could also configure some mail filters so the emails get moved…

HI Aiswarya, Hmmm too bad. I'm not sure what to do next so I think it'll be best to contact Atlassian Support so they can have a look at your setup. Best, Maarten

Hi Aiswarya, Using what url are you using Confluence? https://confluence.xyz.com or https://myservername.? If it's the second option, you should give it a try using the first one as this is configured to be your base url. If the first option is incorrect I would change the Base Url to see if that solves the issue. Hope…

Hi Andreas, All details on how the Knowledge Base integration works and who needs a license to be able to do what can be found on: https://confluence.atlassian.com/servicedeskserver034/serving-customers-with-a-knowledge-base-875313984.html#Servingcustomerswithaknowledgebase-settingsKnowledgebasesettings Hope this helps.…

And yes Nic, there's a big chance I read it here. And in that case there's a big chance it came for you! Thanks

Hi Ben, Instead of changing the status that person could simply unassigned it when he/she is done. That way, it'll be clear for you that no one needs to do anything for it anymore and it remains in de same status. Best, Maarten 

Hi Debra, That functionality is not included in Confluence by default. I've already found one plugin (available for both Cloud and Server) that offers this feature: * Advanced Tables Let us know if this helps. Best, Maarten

Hi Gonzalo, Please share a screenshot of your Backlog so we can see what's going on. Or contact Atlassian Support. Best, Maarten

Hi Jason, I suppose you are on the Atlassian Cloud? Atlassian is gradually rolling out the Atlassian Account on several instances, they should try and login on id.atlassian.com. If that doesn't work they can try and use the Password Reset flow and if that doesn't work register a new account using the email shown in…

Hi Jira Admin, The new Cloud UI is kindof beta for now. You can easily switch back using the Disable new JIRA experience menu item when clicking on your profile image. There currently doesn't seem to be a way to switch from the System Dashboard to another existing dashboard or create a new one. Hope this helps. Best,…

Hi Cagil, With these type of questions you'll be better of asking at support.atlassian.com They have a lot of experience with these kinds of questions and will be happy to assist you. Best, Maarten

Hi Tim, Unfortunately this is not possible by default in Confluence. You can only disable global templates (which will make them unavailable for anyone). You could however create space templates within a specific space which is only accessible by this group of users. This way only them will be able to use them. Best,…

Hi Rakesh, When you're bamboo (or the slave running the job) is running on Windows you should be able to that using a Custom command executable task. Not sure though if you can configure it to run every 10 minutes after a build was succesful. Best, Maarten

Hi Ben, According to JRASERVER-30688 it should work using the following configuration: Protocol: SECURE IMAP Host: outlook.office365.com Port: 993 Email address: sharedmailbox@mydomain.com Username: sharedmailbox@mydomain.com Password: (sharedmailbox user password) Hope this helps. Best, Maarten

Yes exactly, using this Scheme only the Reporter and Assignee will be able to view and use the issue. So some collaboration is still possible if you create an issue (you are reporter) and assign it to someone else (he/she is assignee). Best, Maarten

To be honest I "stole" it from somewhere else, but can't remember where I've read about it. :-)

Hi Ben, I've created a TODO project within my Company's JIRA which can be used by everone but only the reporter and assignee can see the issue. Somehow the project is a personal TODO list :-) This is just a plain project with a simple workflow (TODO - In Progress - On Hold - Done), the special thing lies in the Permission…

Hi Allen, Could you share a screenshot of your backlog with us as this might clarify things? Best, Maarten

Hi Allen, You should check the configuration of your board and see if all statusses that you normally used are still assigned to a column of your board. If not it could be the cause of your problems. Hope this helps. Best, Maarten Btw: I've removed the urgent tag and 'URGENT' from your title as this does not help getting…

Hi Александр, Since the Developer Community and User Community are currently split up, you'd probably get a quicker response if you post this question on the Developer Community. Hope this helps. Best, Maarten

Hi thejpkotor, There's two ways to resolve this problem: * Make the 4+ sites responsive so they'll be able to display their content regardless of how wide the iframe/screen is. (By far the best solution, imagine someone using the Confluence page on Mobile) * You could try a JavaScript hack to resize the iframe once it's…

Hi Cody, I'm afraid there is no default way of achieving this unfortunately. There has been a feature request for a while: JRASERVER-4812. However there is a knowledge base article that offers a non-supported solution: https://confluence.atlassian.com/jira/setting-a-default-value-in-the-description-field-166003857.html In…