Jack Brickey Expert

Hi @Bernat , unfortunately this is not available. As a user, it is unclear to me why this would not be there. There is this very old suggestion still open - JSDCLOUD-1914 As a user, I would like to add Customer Request Type field into Dashboard Gadget . I also found a newer one (JSDCLOUD-8632 ) that was closed as Won't…

Thanks for the news @Gemma . This looks nice and I am anxious to give it a go. Is there documentation (similar to that for project templates) associated with this as yet that we can reference?

Ah yes of course! Still the deactivate vs. delete is the preferred method of removing a user. Definitely look back at page history for clues to original ownership.

Hi @Paul Dunn , are you referring to the Assignee field? Did you check the History tab? One bit of advice is to never delete a user but rather deactivate them.

All issue in all projects? This seems to be a bad idea. You could end up with thousands of emails. Maybe you only want an email on issues that have been updated that day in a specific project. If that is what you want then you need something like below ... * after your trigger, you need to add an Action to lookupissues…

Ok so you are not referencing any issues in this automation. For this to work, you must reference one or more issues. So which issue do you want to send an email for? Do you want to send out an email for a single issue or many issues? 

Remove the space between the period and "Comments". It should be {{issue.comments}}

Here is an example below. If you want a daily email then change the trigger to "scheduled" and set to run at the desired time. Please not the example will show all historical comments not just any added that day. There is not a way to limit the display to "daily" comments AFAIK.

Feel free to create a new post to get more eyes on your question. In your post please share screenshots for the following: * An issue detail view where you want to add epic link * Project settings > issue types screen * project settings > screen layout for the screen used to view/edit the Issuetype where epic link is…

@Gia Jgarkava {Twinit} , you may want to add your company name to your user name per these guidelines - Atlassian-Community-guidelines-for-Marketplace-vendors-and... . This helps the Community better identify vendors and their posts.

@Amr Selem , I don't understand your request. What code?

Yes if shared workflow you need Jira admin permissions. 

Hi @Siri Oppedal , in order to manage release versions for a given project, the user must at least have project admin permissions. There is an open suggestion for this, and you may wish to watch/vote - JRACLOUD-34015 Separate Project permissions for Version Management 

It may be that you are a project admin but the workflow is shared with other projects. You could make a copy of the current workflow, and then we are fine if you could make the necessary edits that you desire. If you're able to do so, then you can replace the current workflow with the modified one.

@Dave , I might be missing your scenario but wouldn't the resolutiondate work for the closed custom date field? 

Hi @Lucas Silvera , ¿Qué muestra el registro de auditoría? Supongo que muestra que encontró el problema, pero ¿tal vez no se ejecuta? Si pudiera revisar el registro de auditoría y hacerme saber lo que dice, eso podría ayudar. También una buena manera de probar es agregar un comentario en el Entonces para ver si se agrega…

Hi @Paul Min , Each issue will have its own SLA independent of the other. So if you resolve one as a duplicate, then the SLA will illustrate the time to resolution associated with when you closed the issue. The remaining issue will only represent the events and actions associated with it. 

In the image you show, it illustrates the heading for a list of issues so each row would illustrate a number of Zendesk tickets, which I don't think makes sense unless you have multiple Zendesk tickets associated with a single Jira issue. I thought the scenario was such that you might have 100 issues and 60 of those are…

Hi @João Pedro Galvão de Oliveira , Depende do que você quer dizer com "transformar todos eles em uma única tarefa". Se estas forem verdadeiras duplicatas, então eu simplesmente as fecharia como duplicatas usando o recurso de alteração em massa: escreva um JQL para ilustrar todos os problemas com o mesmo ou muito…

Hi @Emerson Rodil , do you have some field that illustrates that the issue is linked to a ZD issue? If so you might be able to use a Pie chart gadget on a dashboard configured to illustrate the haves and have-nots based on this field.

I would recommend contacting Atlassian Support for assistance with this.

@Heather Blue , same. Unclear how and if it can be enabled. @Avinoam , maybe you can clarify.

@Kusum Kishore , I do not understand your question. What is AI confluence? Maybe this is an AI generated post? Or maybe you are referring to AI in Confluence Automation?

are your forms associated 1:1 with request types?

Hi @Ran Wronsky , we really need to see some screenshots, and I still have the same questions I posted above.

Hi @João Pedro Galvão de Oliveira , can you help me identify the "Categories tab". I am unaware of this tab. Regardless, I have my doubts of using any native features that would allow you to effectively add a layer but it ultimately depends on your requirements. You could use various methods to categorize issues, e.g.…

Can you provide a full screenshot? Is this JSW or JWM? Is this CMP or TMP? The full screenshot would revel this info and allow me to better answer your question.

Hi @Neil Magill , this looks like the backlog of you for one of your boards? There is no manner of editing the view of all boards in various projects. They must be done individually.

Hi @Ran Wronsky , * what JQL is used in your rule and where (condition or trigger) * can you share screenshots For the specific issue SLK-74407: * Have you ruled out issue deleted, I.e. you can find the issue? I'm pretty sure this won't be the cause but good to rule it out. * permissions - can you check the SLK project…

Hi @Mguiss_ Anis _AllianzGI_ , this feature (dynamic filtering) is not supported natively. The only options would be to create a filter for each component or use an add-on from the marketplace.