Mike Rathwell Expert

Hi @Vincent DiPaola , This doesn't feel like a Confluence problem, per se. Rather it feels more like how each human's workstation is set up for how a given file type is handled on that workstation. It might be worth a chat with your IT problem to see if a) they manage machines deep enough to control that and b) could get…

Hi @John English , I am not aware of a method to do that but perhaps someone does know about such a thing. That said, on an average of once a quarter, I do a "Searching in Jira" brown bag training session for the company. They are typically quite well attended AND most of the problems such as you cite evaporate almost…

@Elizabeth Howden , this is something I really, really needed. I am in the world where I am trying to get rolling on this (getting focus factor is the difficult bit) but you just got rid of one of the items I needef focus for. Granted I have a ton of stuff to grok in the links but at least the elements I would need and…

Diet Coke for me but yes. That. 

I would tend to follow along with what @John Funk said, depends on the mood and selection. I also am a fan of Sun Chips Cheddar or Chili Cheese Fritos. Being a misplaced Canadian in California, I also order Hawkins Cheezies from Amazon to have around. Curiously, I was getting out of hand with those and now force myself to…

Hi @NAYANA , You are correct. All the 8.13.x versions are still the LTS. The ".x" is bug fix, security fix, etc but don't add any new functions/features unless it happens to be part of the said fix. They will also get fixes backported from newer releases. I move from LTS to LTS pretty consistently with the only times I…

I do have a few situations where I do that little thing, @Mike Hibbert . These include: * Workflow transfers to another project (usually using JMWE create/clone issue post function) with a JSD ticket result of either closing it since it is not extant in there OR leaving open until the external project ticket is complete. A…

Thanks @Nic Brough -Adaptavist- ; that was why I had "think" both present and italicized. I don't own any Core users because all the humans in my shop tend to use softwarish features. I was hoping someone rather smarter than I would correct if needed. Yes, @Mike Hibbert , that was what we did. Basically work around the…

Therein lies a rub. IF you want to give them access to a link to get status/performance/etc, (something I am hugely in favor of because lazy and hate writing status reports) the answer is yes. What we have done in our shop is that our group TPM, who has access to JSD, will suck out the status reports I built in Confluence…

Hi @aysegul erciyas Confluence won't directly display the results from a SQL query out of the box. However, there are a variety of apps you can add that will do this for you. I have used both the Bob Swift ones and Pocket Query; they both work great. The nice thing is that you can drop the results of the SQL query into…

Hi @Daniel Moreira Short answer is yes. Longer answer is what it is you are trying to accomplish. Perhaps if we look at the hierarchy of the issue types it would be helpful where: * Initiative is the highest * Epic is contained within initiatives * Tasks (whatever the issue type is but task level) is contained within Epics…

Hi @Mike Hibbert Ok... I am going to take a shot at this and... I could be a bit off... so here we go: * The SD licenses basically let the SD agents see the queues and the normal Jira-ish detail view of the tickets in there. * I think they get Jira software by default at that point. So... they can see both JSD and normal…

Hi @Luco I am going by the fact that only 2 members of your group are having issues. I see the same thing at my shop where all can get to Confluence but a subset of users can't get to Jira (Jira Service Desk is actually a bit worse). In these cases, it is almost always a case where a Chrome update is applied but not…

Hi @James Malgieri I shall try to not "rant" on this one as it is a UI approach in Jira that has long been an annoyance for me. The approach is that fields without values are not displayed on the screen. Once they DO have a value, you can see and edit them. To my tiny mind, especially for fields such as you cite, they…

Glad I could help!

Ok... THAT one should be in a section called "Users and Roles" (going by what is in my hosted environment but Cloudy isn't THAT different). That would be how you set a permission by project role. Alternatively, you can set a permission by a user group (or add the group to a role and then add the role to a permission). Part…

Hi @Deanne Wilson You should be able to see that in the project permissions. There is a setting for who can manage watchers in there where you can set the allowable humans to manage watchers.

That was a great article @Thomas Schlegel and has many good thoughts to carry out of the 2020 dumpster fire into a fresh new year. I'd also like to thank @Esther Strom for her compliment on my howl at the moon. It means a lot to me.

I saw this link when it popped up and thought it was a cool one but, with one thing and another, I am only getting to it now. I thought two things that were apparently not correct: * Cool Idea and I should be able to key in a little missive that covers those two things fairly easily * By the time I got around to this there…

I am not sure who the quote is by or if I have it wholly correct but, "A cat observes the world through closed eyelids"

I also have one that lays on me whilst trying to work. Also, how long until said holiday decorations are no longer where you carefully put them?

I think my orange one is a Maine Coon, @Tom Kakanowski ... He has the markings and other attributes as well as he is 18 months old and as large or larger than the other adult cats.

Those aren't real... They are straight up stuffed animals... Wow.

This is my clowder... This is one of their supervised visits to the back yard. They come back inside when I tell them. All of them have caught lizards out there. We first had the tuxedo cat and the brown tabby. The all black one was actually in the cage with the tuxedo and is the brother of him. MONTHS later, we saw him…

I could not agree more @Monique vdB . That is the right thing to do and speaks highly of @Esther Strom . It breaks my heart when I see older pets that are harder to place because... older... who have been brought up to think they are people and find themselves living in a box. More than a few times I have paid the adoption…

All of that. I use the note/info/warning panels all the time as well. Sadly, few do seem to read it when it provides information that would solve so many little... troubles...

There are four things that I find delightful: * The quick ability to make tasks/checklists/etc with the keyboard shortcut "[]" and then put a date on them. Also to be able to assign said tasks with an at mention. * Jira macro - dragging a set of issues in and then formatting with something like table filters and charts *…

Thank you so much. I am humbled that my "howl at the moon" resonated as it did coupled with the DMs I received from those who took that closing exhortation in the article and ran with it. I am proud to consider all of you my colleagues.

OR, @Nic Brough -Adaptavist- watching things unfold in horror that used to only be in countries we heard of as being monstrously corrupt regimes and then realizing we are living in one... 

@Esther Strom, I have not seen the dumpster fire with extra hobos that 2020 is expressed simultaneously so colorfully and succinctly before. That should be a meme.