Mike Rathwell Expert

Hi @Sharon Connell , I think, actually, you may have found that practical limit and it's less than what you have. This sounds like they moved from SharePoint to Confluence and, with SharePoint's limitations, one often has to build pages like this. Probably, you'll find these are also rather large and long pages. If this is…

@Paul Margetts , start with a "search for issues"; you can use either JQL directly or use the "Basic" mode. Choose the project, issue type, and status (likely "Done") to get your list of issues you want to change. If you get a big list that is a mix of the issues you want to update, in the upper right, change it to table…

@Sebastian Gomez , I'd need to dig around in my scripts (and will if this doesn't get you going) to find the exact syntax but what is happening is the fields are set but you haven't told the DB about it yet. You'll need to add an update step to update the subtasks which will commit the value and generate an issue updated…

I think I would first start to look at your plugins in the Confluence instance. It feels like there is one that is out of date or conflicting with another. It's probably something you want to do off hours but you can try disabling the user apps one by one to see if it resolves that. Also, before you try the upgrade, make…

Hi @Ann Farrant , I have almost exactly your scenario in my instance. In my case, I use it for times when, for example, a ticket is created in ITOps but belongs in the DevOps of Salesforce projects. What I did: * Created a custom field with radio buttons to select where it was going and put it in a simple screen to be used…

Hi @Paula Izaurralde , you might also try using Jira Misc Workflow Extensions. That has a bunch of conditions and validators regarding linked issues and, not only whether one exists but what the status of it is. Relatively easy to deal with given it's a combo of point/shoot configuration with the ability to get down deeper…

My choice for this is either the Osprey Porter 46 (can squish to the "official" sizers) and has lots of toggles to hang extra crap on OR the one I have, the Osprey Farpoint 40 which is explicitly the international carry on size. I went that way and cannot imagine a generic wheeled bag anymore. Even getting through the…

@Erin Sobecki , @Joe Pitt is correct. it won't do it out of the box. However a great add-on to drop in there which does a TON of useful things is Jira Misc Workflow Extensions. That has an explicit "email this issue" post function available and it can trigger conditionally with non-intimidating Groovy validation and…

Hi @Scott Federman , From the tags you put this on this question, it's likely you have the tools available to build this out. The Groovy script listener is going to be what you need. You'll want to watch for updates on that particular project and that particular issue type to see when the fields a, b, and c are updated.…

@Thomas Schlegel good call... it is fussy that way. Perhaps another semantically similar meaning that doesn't include the word "resolution" at all such as "Can't Fix", "Not Fixed", Out of luck" or something... 

@hellsingnorevy , if you're running into a problem with the customers not able to comment/update tickets they create, have a look at the permissions on your project. Perhaps they aren't allowing anyone but SD Team to touch the issue beyond viewing. I have a specific "Waiting for Requestor" loop in my SD workflow where the…

@maryna.antonova , I did a bit more digging and ran across this page https://confluence.atlassian.com/adminjiracloud/configuring-statuses-resolutions-and-priorities-776636333.html where they have the warning box stating "Don't name resolutions "Unresolved" or "None" as it will confuse the system. Perhaps try renaming that…

@maryna.antonova , it looks like where that post function is might be stomping on your selection at transition. As I understand it, if you were to have a transition screen that lets you set the resolution and choose one, then have one that late in the PF order of operations, that last one overwrites the one you put in the…

For me, it's always been a combo of what @carolyn french noted plus (and this is the gritting teeth part) living in the TZ you're in when you land. I find if you succumb to the nap after you get there one is tired for days. Another element that helps me on really long haul flights is Tylenol PM. Eases the aches of being in…

@carolyn french , that one was a bit of luck and a bit of serendipity. The Boss is Vietnamese and she speaks Vietnamese (duh). What is unexpected is that the big ugly Caucasian can speak it as well. There is always bit of trouble being understood at first (for me) but it seems like they look at me and start listening in…

@Karen O'Keefe you nailed a big one there. Find the stuff the locals do. If we do the "unplanned" type of vacation (aside from a short list of "must" and "like" to see) it's almost always not where the tourists go. There is, for example, an adage regarding Venice: "When the crowd goes right... go left". Served us well…

Hi @Kapil Kaushal , I did that very thing using the Jira macro embedded in the Table Filters and Charts macro. Then I used values that turned up in the table generated by the Jira macro to create the chart desired with the Chart macro.

hi @[deleted] A bit of clarification, please... sounds like you are rebooting your VM host in this case and not the actual VMs that Jira and Confluence are running in. (let me know if I misunderstood that) In this case, it's not necessarily a problem with Jira or Confluence. Basically what is happening in this case is…

I'm a little different than any of the above... The Boss and I have two different varieties of vacation: * A cruise. Stellar when you really want to relax but still see stuff. Check into a really nice hotel (we prefer Celebrity) once and then let the hotel take you places. Pick from the stuff to do at each spot and maybe…

Hi @Sundararaman Srinivasan , I've used this set of instructions before for moving a variety of directions. It's pretty all encompassing and should get you there. Good luck. If you run into something... weird... during this (but nothing weird EVER happens :P ) ping back…

Hi @Marouane AMRAOUI The short answer is that, yes, this did break your instance. I've run into this before. This article will get you going again (a variation on the one I used to fix my instance). The Server ID is in the database and a mismatch will bork it. I suspect it is a protection mechanism to avoid connecting to…

@John Leitner , I have the same scenario as you and likely for the same function. There are a couple of ways you can go, one ugly and hard coded and one that is more elegant and flexible. The ugly hard coded way is to use a post function to set the Assignee field to your username hard coded in the post function on…

Hi @John Conklin II IF you are using Chrome (the only one I ever use) go to manage search engines. If your Jira instance is in there (or add it if it's not) the way this works for me is: Type Jira and then <tab> at which point the bar changes to "Search Jira" and you can type in the issue number from there. 

Using either of those methodologies, the test on the field can either be for specific content or ANY content (not null)

Hi @Jonathan Forrester There are a couple of ways you can do that (I use both depending on the scenario among a couple of others but this will get you on your way). Both involve plugins that you may or may not have. * Automation for Jira: You can set it so, for a given trigger, look at the value of your field and create…

Hi @DJ What I did for this instance is added a new multi-user user custom field. In my case I called it "Collaborators". I added Collaborators to (at least) browse permissions for the project along with any other things I wanted them to be able to do (such as comment on the issue). So... to add them to be able to see the…

Hi @Tennyson Ikpi , To change the project, that is a bit different than editing the issue. Under the "More" button is one called "Move". That will allow you to move an issue to a different project. Best, mike

Hi @Vineela Durbha That linked issue is defined earlier in the script where I am getting outward links from the current issue being worked on. The code looks like this: List<IssueLink> allOutIssueLink = ComponentAccessor.getIssueLinkManager().getOutwardLinks(issue.getId()); for (Iterator<IssueLink> outIterator =…

@[deleted] if you use bulk change, make SURE you scroll all the way to the bottom of the list of fields. There is a tick box there to NOT send emails for the changes. As to minimizing the number of Resolutions, YMMV. In my world where I have both all of dev, devops, AND all the creatives and admin running processes, the…

Thanks @Petter Gonçalves that clears it up for me. I am using another paid Slack integration right now that does that little thing. However this one seemed more pleasant to deal with for a variety of reasons. That said, the mentions going to DM has proven exceedingly popular. Perhaps this should be a feature added to that…