Mike Rathwell Expert

Ok... a few steps here; My assumption is that you are terminating the SSL at Tomcat (not at a proxy server) but the same bit applies here for either. In my case I've always found that I need the respective public keys in the cacerts file inside JAVA_HOME for the target system. For example, Jira needs Confluence public key…

Hi @Marek Wyroślak , Question; did you happen to copy the macro from another page or the page containing the macro from somewhere else? There is a chance the root page set in the macro isn't the page you expect.

Hi @Mark Cogan , Without log files, this feels like you might need to put the public keys in the Jira server's cacerts file. When I build out systems, I put the public keys for Confluence in Jira and Jira in Confluence. Usually solves the problem when running https.

The ones I tend to listen to cater more to the skeptic/atheist world... they mostly cover off news, daily life, etc in that realm. Note that, from the ones I listen to, as one of them states up front, "The explicit tag is there for a reason". That said, they are done by some very sharp and incisive individuals: * Cognitive…

@[deleted] makes a very good point about making the copy. I do similar but in a different order. I've taken to making the copy first, making the changes and applying a version number on the workflow. When I am happy, then I add it to the project. That way, if I happen to have borked something, the rollback is very fast;…

Hi @Ann Farrant First, if you're only going to be able to get one of those plugins, I'd recommend getting JMWE. It does the function we're speaking of and adds a ton of other things (validators, conditions, and post functions) that are highly useful as you build out your environment. That is my primary "go to" toolbox of…

Hi @Ann Farrant I'll see if I can get enough detail in here to get you started on this * Created a custom field with radio buttons to select where it was going and put it in a simple screen to be used for transition.* Create a new screen called "Handoff Transition Screen". Don't bother to put anything in this as we'll add…

Hi @Becky Anderson This is indeed an odd one. Here's a few things I'd take a shot at: * You might not have a macro hiding content but do you have one that is including it from somewhere else? * Try this with an incognito window and/or other browsers. If that works, blast the cache on your browsers * If you are all using…

Hi @Elham Khanlo What I'd recommend is: * Changing the re-named statuses back to their original to get the broken workflows running again. * Create the new named statuses as additional ones in your list * Go to the Workflows you want the NEW statuses to be used and replace the renamed to old with the new statuses in the…

Ah yes, @Alan Laird you have come up hard against the old "JQL isn't "SQL" thing here. I've not yet found a good way to do this in Jira (and hopefully a helpful reader here can point BOTH of us along that way). What I've done, for reporting purposes, is actually display these in Confluence by using a Jira macro embedded in…

Hi @Lisa Walden I don't know you're use case (looking in JQL, needing to display it, etc) but I think you may well need to create a calculated custom field to do that. If you don't have it in your instance Jira Misc Custom Fields makes it pretty easy to put that together. That way you could get the field to display on…

Hi @Nani I had a quick look on my instance, and unfortunately I don't think that's a Thing. Unless someone else knows of a place to change that, you may be out of luck

Hi Ann, In my case, once I've handed off, it becomes a SEP (Somebody Else's Problem) and I close the ticket. That said, I do retain the link so I can see what happened if it ever comes back to me. However, if you get really creative (and Jira Misc Workflow Extensions plugin will help a lot here), you can start to do things…

Ah... thanks for confirming that @leodavesne . Perhaps the best thing to do would be t to create a new space called "Home" to drop your landing page on. This gives you quite a lot more flexibility as the landing page/space can have a different look/feel to the rest of the spaces and pages in the instance. That should,…

@Kat Warner , that book should be required reading for anyone involved with living in, operating, or configuring a process. And you hit the nail on the head which can be summed up with, "A process is a process is a process." Using that mindset I have my instance supporting not only the devs but also the creative teams,…

That is rather weird indeed... I would start at the bottom and work up; check which issue type the request type is creating and have a look at the screen for that issue type. If it's not there, just add it and then you'll be able to put it back on the request type. Also (and I shoulda checked on this), there is the…

Hi @Michael Baguio The import doesn't actually... do that... (wish it would). At least in my instance, what I need to do is manually copy that into the "import" directory in JIRA_HOME. Then it will show up as a choice to import when you start to import your project data.

Hi @John Fry When you mention "Request Type", it sounds like you're trying to do this in Jira Service Desk. It can be a little fussy. Have a look at the request type and make sure that the screen (in the project; not the portal) has that field shown for it. You may just need to add that screen scheme to that issue type to…

Hi @Tim Abrams , I am speaking from the Server version so I could be off but, when looking at your SD workflow, click on the status you have where it is awaiting approval. It should pop up with the "Add Approval" box ticked (because it is waiting for approval). Click the Configure link beside that and you can tell it ALL…

Hi @Sebastian Gomez , Without seeing all of your changed code, I am guessing that you need to put the update statement inside the iterative loop that is writing the values to each issue... 

Hi @Trevor Coyle The short answer is... yes, it can. The longer answer is... longer. I have come to see Jira as a process management tool rather than just a development tool. In my instance, I have the developer cycle (duh) but also all the Creatives, Legal, Finance, etc running their processes in there. It took a metric…

Hi @Brad Schabel Confluence is a bit different than using, for example, O365 or G-Suite in that one doesn't edit static/discrete documents attached to a page/space. Rather the collaboration comes in where multiple people can edit the same Confluence page at the same time (assuming a reasonably recent version of Confluence)…

Hi @Crystal Arnold I think where you'll want to start is by using a combo of the Users and Roles for the project coupled with the Project Permissions. Between the two of those, by setting humans in project roles (generally best to do that by having them in user groups rather than hard coded in roles; YMMV) and then setting…

Hi @Цаплина Алёна , Do you have more that was around that error? I find those are rather cryptic and sometimes not that helpful; the key is in a lot of the OTHER stuff when I am trying to solve it.

Hi @leodavesne If I haven't misunderstood, you are looking to create a custom landing page with the Recently <insert thing> in the left menu. I just did a quick trial in my test instance (and this is actually a really good idea and may well put it in production) and found the following. Assumption: your "home" page isn't…

ok... here's one I use that updates the end date of an issue based on a change in the duration in days (and yes, there are other "simpler" ways to do this but I did have a use case and... request... There is lots of Groovy-ness in here to look at; iteration, subtasks, looking for the field that updated, etc... hope this is…

Hi @VSJ Admin , I think you should be able to generate 30 day trial licenses for all the things you need (including plugins) on my.atlassian.com. The big ticket will be to get your ducks in a row so you can make the leap before they run out. I think the same trial licenses will work for 7.0.11 and 7.6.13. Make sure, also,…

Cool.... feel free to reach out again if you want suggestions... As you're doing this, also keep in mind the... users.... and navigation. Short pages as subs to parents are not only faster but makes jumping around a given "document" much easier as the sidebar and any navigational aids you put on the pages will show where…

IissueManager.updateIssue(user, newSubTask, EventDispatchOption.ISSUE_UPDATED, true) think you need something like this:

Hi @Angel Casas I am assuming you want to add watchers to a given issue depending on a pre-defined list of those you want to add and select from a transition screen. You could create a simple radio button (or multi select if you want to add several), place it on a transition screen, and have a post function populate the…