Matthias Gaiser _K15t_ Community Champion

Hi @Robert Plunkett welcome to the Atlassian Community. Yes, you can create an automation in the Jira project: * When: Issue transitioned to Done * For: Linked Issues (probably you want to restrict the link type) * Then: Transition the issue to the status you'd like it to have What do you think about that? Cheers, Matthias.

Hey @__ Shreeyansh welcome to the Atlassian Community. Atlassian included Automation as a standard feature for Data Center with version 9.0, see also these release notes. I'd therefore recommend to upgrade to a 9.x version to make the best use of it. 9.12 is the latest Long-Term-Support release so far and might be a good…

Hi @Tiffany Ryan welcome to the Atlassian Community. Here are some docs about switching to annual billing: * Go to admin.atlassian.com/billing. Select your billing account if you have more than one. * Find the subscription that you want to switch to an annual billing cycle and select Manage. * On the Subscription details…

If you really want to go deeper into customization DC, Forge is not the right approach since that's Cloud only. You can still develop your own little app which can extend the UI in many different places. Here's the documentation how to do so. Note: Keep in mind that Atlassian is investing way more into the Cloud and sees…

Hey @VVCthis code snippet is only a little hack around the announcement banner to plug-in at a well-defined point. If you talk about JIRA UI compared to Jira DC UI, I assume, you're talking about Jira Cloud (a domain ending with .atlassian.net)? If you want to customize this, you can indeed check out Forge. This offers you…

I see, @VVC. You can adjust the code above to something like this: <div id="boardAnnouncement" style="display:none;margin:0;" class="aui-message aui-message-info"></div> <script> document.getElementById('announcement-banner').style.padding = '0'; const showBoardAnnouncement = function() { const urlParams = new…

I'm sorry that I missed all the replies here. For some reason, I didn't watch the article myself - my bad. @VVC - I've adapted the code above to also check the url for a projectKey parameter which enables it on Scrum and Kanban boards. The lines I've added are these: } else if (window.location.href.includes('projectKey='))…

@Mercedes Pardoif you want to get a more complete list of alternatives, I'd suggest to search for issue sync in the Atlassian Marketplace. There are different variations of apps out there. If you want to script even less, I'd suggest our app Backbone Issue Sync. You can follow our get started guide to setup a basic…

Hi @Emilia KASPRZYK it seems that you've used in the past comment restrictions via the "lock icon button" at the comment to restrict visibility to certain team members. This is not needed in JSM anymore. As @Duc Thang TRAN pointed out, you can simply write either * comments via "add internal note" which is NOT visible to…

Hi @Santosh Pal there seems to be no way to really reconfigure that, see also this feature request. However, Atlassian left an update on that issue how you can see the actual date/time: We’ve now addressed this in the new issue view! * When the date of the action is <= 7 days ago, you’ll be able to switch between relative…

You might want to check this article about simplified workflows. There's a summary what you can or can't do with a simplified workflow and also more an explanation what it is - and how maybe someone at your org switched you over to one.

My idea with the REST API was that you could call the REST API via the Send web request automation action directly from your Automation rule. You could directly call the get users from group method to resolve the list of users for your group - and then apply the logic with the random number I described above.

The syntax I used is a smart value. Smart values in Jira Automation can be used almost everywhere where you want to reference some content, apply conditions, or similar. Check out this documentation to lear about the different smart values.

My last point was more a follow-up to 1) if there was another execution for the parent in the audit log of your rule, you could define a condition to exclude your parent. But I guess, I'm out of ideas for now, sorry 🫤

Hi @Lori Milam what you could do is to add a temporary looped transition to your workflow from a state to itself. You can restrict this transition with a condition so that only you can see it and add a post function which sets the resolution to Done. In a bulk change you can then apply this transition to all your issues.…

Hi @Tobias Appel unfortunately you can't use the same UI from Assigning an Issue, but you could build something like this manually. I'm thinking along these lines: * Define your list of users in a variable. You should specify the accountIDs there. Alternatively you could also call the REST API to get a list of users for a…

Hi @Meera_Amanullah I'm not aware of a solution to the problem you've mentioned, but I've found a feature request for this exact topic. If you're looking into more control over your PDF export from Confluence, you might want to try out a marketplace app for exporting pdfs from Confluence like our Scroll PDF Exporter. It…

Hi @Vinay Patil welcome to the Atlassian Community. Is there a specific reason why you're using the search endpoint to retrieve the spaces. I'd recommend to use the Get Spaces endpoint which seems to return all the spaces when I try it out. Be also sure to check if it contains information about paging, e.g. with a next…

@Mario Talotti, please post your result afterwards here - or maybe also try it another day. If it still doesn't work, I can also escalate your post to some Atlassian team member for you.

Hallo @Mara Rodeck willkommen zur Atlassian Community. Atlassian hat hier einen Hilfeartikel geschrieben, wo sie verschiedene Wege vorschlagen, wie ein Admin wieder Zugriff erlangen kann. Vielleicht hilft Dir das weiter? Viele Grüße, Matthias.

Hi @Serge Calderara I don't know of a way to natively do this. But there are apps out there, e.g. Email this Issue, which offer ways to customize notifications and email handling via Jira. Cheers, Matthias.

@Dan Breyen is right, here are also the corresponding docs.

Hi @BenWade I'm not sure why this happens to you, but have some ideas how you could tackle the problem: * Is there another execution of your automation rule which copies the parent? * I assume your field "Clone to BI" contains some value like "yes" or "true" when it should clone to the other project, you could add an if…

Hey @Jason Rogers welcome to the Atlassian Community. I just tried to rebuild your automation rule which worked quite fine for me. In order to troubleshoot your rule, I'd start adding a log action and providing this smart value Urgency: {{issue.Urgency}}, Impact: {{issue.Impact}} This should log the actual values of your…

Hi @Mario Talotti welcome to the Atlassian Community. I assume you're referring to these learning paths. I just tested launching one of them which worked for me on a Mac using Chrome. Did you try to start them with different browsers? Cheers, Matthias.

Hi @Peter Bos I don't have a Jira Data Center to test available right now, but the smart value {{eventType}} should be giving you the information you need. You can also search for "eventType" in this documentation. Cheers, Matthias.

Hey @mm_ambrogi all Jira projects and their issues are tied to workflows. Workflows are a fundamental concept of Jira where an issue can transition through multiple states - you can't get rid of it. Board columns can be mapped to issue status so that when you move an issue from one column to the other your issue advances…

@Josh_Unito - thank you for contributing to the Atlassian community. Could you please also add your company name into your username so that it's clear you're from Unito. You can also review the partner guidelines for further information. PS: I'm part of the team behind Backbone Issue Sync which also requires no code to…

Hey @Ed Waugh I'd recommend you check out the Entry Link, Entry details and Entry backlink fields and see if you can rebuild your use case with them. They're the fields which you can use for linking entries between different databases. I'm not sure if the bidirectional linking works the way you want it, but unidirectional…

Hey @Demi McGuire I'm Matthias from the Backbone team. @Laurie Sciutti already made some good suggestions what to look out for. I'd probably check it in this order: * Do you have Epics (or the issue types you'd like to sync) included in your issue type mappings? * Do you have a JQL configured (at the bottom of the issue…