Matthias Gaiser _K15t_ Community Champion

Ah, that sucks that this is not for Community licenses. Maybe we can also get some movement on that front.

Hey @Ines B_ that's a question I also have. I run a Confluence Data Center - with about 90 users. Most of the users only rarely use Confluence, since they're volunteers. With the discount of 75%, we still land at ~150 Euro/month which is a significant cost increase and doesn't rectify our Confluence usage. I'm hoping that…

@Sharyn Mahoney, if you need further help, you can also reach out to Atlassian via the non profit support programs as listed here: https://www.atlassian.com/teams/nonprofits/support-programs And of course connect with fellow nonprofit users in the nonprofit community group.

Thank you @Jesse King and the whole Aurora team for sharing your story. In our NGO, we're also using Confluence to share some of our knowledge which has helped in making that more accessible. I was always thinking about maybe introducing Jira as well but always refrained from doing so thinking it might be too complex and…

I understand the frustration - and thanks for providing more details. Unfortunately, I can't access the youtube-Link and using a fileshare platform might be better suited, otherwise the video format might be different. Do you also have more information regarding my other questions? * Does it work to directly add the…

Hey @Issac Osis can you describe in a bit more detail what you're doing? It seems like you're adding a comment and inside the comment you want to add an attachment is this correct? I have some questions to better troubleshoot the problem: * Does it work to directly add the attachment to the work item? Without a comment? *…

Hey @malick.hounkonnou welcome to the Atlassian Community. I'm no Xray expert, but I'm pretty sure you'll get some good help via the Xray support: https://xraysupport.getxray.app/ All the best, Matthias.

Hey @Oscar Hernandez Esparza welcome to the Atlassian Community and thank you for sharing your challenge here. As far as I know, there's no way to exclude the sprints in that view in which you did not actually work on the epic. And that's the case since the epic will automatically start from the sprint of the first work…

Oh - and welcome to the Atlassian Community. :)

Hey @Louise Ledauphin this article mentions to contact Atlassian support for it: * If you are already a billing or technical contact, create a support ticket to Cloud technical support here. * If you are not yet a billing or technical contact, create a support ticket to the Customer Advocate support here. Otherwise, if…

Oh, that reminds me of my physics class where we've visited CERN to learn more about their Large Hadron Collider which was still being built at the time I've been there. I love the possibility to use the Atlassian tools in such environments as students. As the quote says, if you're capable of using tools which the industry…

@Peter Hostačný I'm no expert in these apps, but I've found this page in the docs of Email This Issue which covers maintaining email chains. If someone else has more ideas around it - please jump in.

Yeah, I think you have to wait until the trial is over and then you can uninstall the app. I also don't understand why.

Hey @Peter Hostačný welcome to the Atlassian Community. The app you've mentioned is not developed by Atlassian themselves, but by the marketplace partner Atlas Cloudlet. I was also unable to find documentation or anything online about the company - I wouldn't trust too much into the app right now. There are multiple other…

Jira, it is. :)

I understand that change is sometimes dissatisfying - I had these struggles also with other functionality which Atlassian changed. The best thing what I've found useful is to keep expressing why I think something else was better - or more specifically what aspect of it was better. That helps the people who built the tool…

Hey @Akriti Sagar I don't think there's a built-in way to get such a report. But here are some thoughts what you could do: * Add an automation which is triggered whenever someone adds a comment. In that automation you could check the visibility and flag/report it if it's public. * Use the Jira REST API (in an automation or…

Hey @Wagner Marques welcome to the Atlassian Community. Can you detail your thoughts a bit? It's hard to understand what is it you're frustrated with. Cheers, Matthias.

I haven't used copilot too much. My idea would be to build a custom Copilot agent. You should be able to ask Copilot after your meeting to store the meeting notes. It seems to be possible to interact with it after a meeting. Copilot could easily convert the meeting minutes into html (or maybe even ADF - Atlassian Document…

Hey @Michael Mohr I thought and searched a bit for a solution and came up with this thought. How about calling the Confluence REST API from your copilot? * This article explains how to make http calls from copilot * And this api creates a new page in Confluence I haven't tried it myself, but in theory it should work.…

Hey @ANGELIQUE I don't speak French, but I understood that you want to create a copy of a card in another board whenever you create a card in a board. In order to do that, you'd need to create an automation with e.g. these details: * Trigger: When a card is added to the board by me * Action: create a new card with title…

Hey @Edgar Ruiz Diaz yes, this is possible. You can check out this template from Atlassian's automation template library. https://www.atlassian.com/software/jira/automation-template-library/send-slack Cheers, Matthias.

Hey @Martijn Lindhout I'm not really familiar with the Github Jira integration since I'm only using bitbucket, but according to the documentation, you should be able to provide an environment mapping file where you map the Jira and Github environments: You can add a file called .jira/config.yml to the main branch of your…

Hey @vincenzo.spatafora I had a look at the documentation of the diff function for Jira smart values. It lists "businessDays" as a possible unit. So, I'd recommend to try this smart value: {{now.diff(issue.duedate).businessDays.abs}} Cheers, Matthias.

Hey @Fundació Inform welcome to the Atlassian Community. I think, you should be able to correct this information yourself. Check out the documentation here. You can add additional details to your invoices, such as a company name and address, on the Workspace’s Billing page. Any details you add will be added to previous…

Hey @Dr_ Ankita Mehta-OpsHub_ Inc you wrote: Once approved, you’ll be able to use Jira Cloud (and other Atlassian tools like Confluence) free of charge for up to 10,000 users. While I'd love to believe that this is true, it is not afaik. Nonprofits can get a 75% discount on Atlassian Cloud products (see this page). For…

@Jack Brickey - whenever I have these challenges, I usually get a JSON response of the issue in question via the get issue endpoint, e.g. https://YOURINSTANCE.atlassian.net/rest/api/2/issue/ISSUE-KEY. This contains for the category field this JSON: "customfield_10058": { "self":…

@Jack Brickey, can you share the type of the category field? You can check this endpoint for the type of all the fields: https://ecosystem.atlassian.net/rest/api/2/field (Of course with your own Jira url). If you then copy/paste that information, we might be better able to help you. Here's an example for Jira Work…

Hey @ACTRA ITDS to add on what Trudy and Mikael already said. There's also a support program for nonprofits named Ask an Atlassian where you can signup for a video conference to chat with an Atlassian team member. In addition, there's the Atlassian Solution Grants program. These might be able to help you with your…

Thank you, @Lauren Black for your guidance here. I work in a non-profit where most of our work is run by volunteers. When they interact with our tools, most of the time they work with their phones. Do your recommendations stay the same with this in mind?