Matthias Gaiser _K15t_ Community Champion

Hi @Tashiro, Hideyuki welcome to the Atlassian Community. Can you let us know which programming language/tool you are using to perform the REST requests? As long as your programming language properly escapes the content, you shouldn't need to worry about this. Cheers, Matthias.

Hi @Eugene Laarhoven I'd recommend that you create a custom field of type select or multi select list. There you can specify which options can be selected - and you can filter based on the allowed values. Cheers, Matthias.

Hi @[deleted] also a warm welcome from my side. as Nic elaborated in his "yes" part, what you described is the standard use case of an issue sync app. With these apps, you can define which issues you'd like to synchronize as well as what fields, attachments, workflow you'd like to sync. I'm part of the team behind Backbone…

Hi @Larry I'm not sure if I understood your use case correctly, so I'll ask again. Is your only reason to introduce the synchronization so that the github admin can setup the integration between github and Jira correctly? If so, wouldn't it be an option that the two admins sit together (virtually) and complete the setup…

Hi @Clare Lawson request types exist in Jira Service Management projects and represent different types of requests your customer can create. These customer request types can in the end all still result in the same issue type (if desired). If you don't set a request type on an issue, you can't share the request with a…

Hi @Dhananjay Kumar to complete @Pramodh M's answer: There are a couple of issue sync apps available in the Atlassian Marketplace which are designed for this use case to synchronize tickets between different Jira instances. These apps allow you to configure which tickets and which fields you'd like to synchronize as well…

Hi @Jesús C. I'd recommend to check out the list of "issue sync" apps in the Atlassian Marketplace. Since I'm part of the team behind Backbone Issue Sync, I'm obviously biased and won't try to give you a recommendation. But I can give you a couple of thoughts you should keep in mind: * Be clear which tickets you want to…

Hi @[deleted] there are several issue sync apps in Atlassian's marketplace which can sync issues between different projects. Ours, Backbone Issue Sync, is one of them. Using such an app, you can configure different rules, e.g that you only want to synchronize all the bugs to another project. When you're talking about your…

Hi @VishalBabuKS welcome to the Atlassian Community. If I understand your requirement right, you need a way to always list all issues which have been in the latest release based on a component like web, Android, iOS. Are you naming the releases always as you've stated above so that they contain these components? I'd say…

You're right, @[deleted] Linked issues would indeed also be an alternative. This way, there are also two separate tickets where people can work in. I'd probably think about the decision like this: * If you think you need to communicate often between the JSM and the JSW issue or sync other values like affected/fix versions,…

Hi @[deleted] welcome to the Atlassian Community. I'm not sure if I understand you correctly, so here are some ways how I could interpret your question: * Do you only want to have the incidents (or other JSM issues) visible on your DevOps team board? You can do so by modifying the board filter of your DevOps team board. *…

Hi @Peter it mainly depends on what you want to achieve. As a first step, you can use Application Links to link the two Jira instances together. The main features this brings I'd say is that you can use issue links between the issues of both instances as well as access the issue in gadgets on dashboards to generate reports…

Checkout the page @Dave Mathijs linked, this includes the answer: No, there's no later long term release.

Hi @Johannes Nyberg yes, you can achieve something like this with Automation. I thought of an automation like this: * When: Issue Created * Then: Lookup issues* You can specify a JQL then to look for the issues, you're interested in. If you're value is stored in the custom field 11127, you could use a JQL like…

@Jordano OLAOTAN, I don't know which tool @Nick Watts is using, but I'd recommend to checkout the issue sync apps in the Atlassian marketplace. They're built exactly for this purpose. If you want to know more about our tool, Backbone Issue Sync, I'm happy to help.

@Tanguy Crusson - is this a feature to also be included into the other Jira products? That would be beneficial for all of them, I guess.

It's totally fine to have this vague right now, @Ann Godfrey. And as you stated, I'd also try to keep it simple for the beginning and expand on it afterwards. If the fields, issue types or workflow is the same on both sides, it makes the communication (outside of the sync tool) also easier. E.g. you pick up the phone and…

Hi @Tommy Augustine at the latest Team in Las Vegas, I've learned about META-INF's app Glass Project Documentation for Jira. This offers to generate a project documentation with an export to Confluence. So, I guess, this could be an app you want to check out. There also seem to be some other apps in the marketplace for…

Hi @Ann Godfrey I'm Matthias from the team behind Backbone Issue Sync. I'm probably the wrong one to give you an objective recommendation, but no matter what tool you use, I'd recommend that you get started looking at your requirements (if you haven't done so already), starting with questions like: * Which issues do you…

Hi @Clare Lawson there are some other posts (e.g. 1, 2) which share the same problem. However, the people never really got back with their solutions - but you might have more luck. Based on the error message, it seems to be a problem with the board location. Can you verify the board location if it's assigned to a location…

There are various ways to do that. Here are two articles from the official Atlassian docs which both describe doing it with some app: * https://confluence.atlassian.com/adminjiraserver/migrating-projects-to-another-jira-instance-938847925.html *…

Hi @Aisha M I also haven't found any clear docs about it. But I have the impression that it should simply be fine. Why? This feature request requests that after a Jira Data Center to Cloud migration the archived projects should stay archived. In the comments, people talk about that the implementation on Cloud and Data…

Hi @Jacques B welcome to the Atlassian Community. Great that you've added that you have Scriptrunner already installed because I believe there's no native way to do that. However with Scriptrunner, you could add a Scripted Field for every parent field you'd like to view in the child tasks. And then, these scripted fields…

Hi @Dorothée Fouissac welcome to the Atlassian Community. In order to assign people to tickets, every user needs to have the "Assignable User" permission in your project. Here are the docs about managing project permissions. In the end, you need to verify that the users who should be assignable are part of the group or…

I'm sad it doesn't work for you. I haven't done custom UI development in Forge myself, therefore I can't advise you too much there. You can try asking for sampled in the developer community.

That's already way better - 👍. I have to admit I rarely use the toolbar (which is annoying as you stated), but rather shortcuts like: * Bold - Cmd + B or Ctrl + B * Italic - Cmd + I or Ctrl + I * Underlined - Cmd + U or Ctrl + U * Linking - Cmd + K or Ctrl + K I'm not sure about other shortcuts though, but I mostly use…

Hi @Aadhar Lamichhane I've seen this post - and your other posts about app compatibility. Did you use the Jira Cloud Migration Assistant to check the compatibility before? That's already giving some useful information about lots of apps. This documentation details how to do that. I hope that's helpful to you. Cheers,…

Hi @[deleted] thank you for the reminder to think about what's actually value for our teams - and what value does some task contribute to. Since you mentioned, you write often, I'd like to give you some feedback about this long article: It would be even better if you apply some formatting to highlight the important pieces…

I understand, @Guy Toyber. Thank you for your explanation - that makes sense to me then. And I think I have a solution for you. This call AJS.Meta.get("space-key") returns the current space key you are in. If you include that into an if statement into your code, you could check if the space key matches one of your moved…

I also only discovered it the other day.. 😊