Matthias Gaiser _K15t_ Community Champion

Hi @AJohnston your rule could look like this: My example assumes that your user field in the initial request is named "User Field". Best luck in creating your own automation/optimization. Cheers, Matthias.

Hi @Jeff Pfankuch there's no native way to achieve that, but there are several apps in Atlassian's marketplace addressing this use case in different ways: * Use a Board across both Jiras The app Watchtower offers boards which show issues from different Jira's in one overview. The Dashboad Hub for Jira also offers hybrid…

Yes, it will. You need to configure different screens in your screen scheme. Every screen scheme knows 3 operations: * Create: This screen will be shown for issue creation * Edit: This screen will be used for editing the issue * View: This screen will be used for viewing the issue Cheers, Matthias.

Hi @AJohnston are you familiar with Smart Values in Automation? Using Smart values, you could set the user based on e.g. some custom field in the first request, issue properties or a similar place. Would that help? Matthias.

Hi @Guy Toyber may I ask why you want to disable the creation button? How about using Confluence's space permissions in order to control who's able to create pages for specific pages in spaces? You can define per group or user who's able to do so. You could also restrict everyone from creating pages. This way, you also…

Hi @Marcos Sciarra there is at least some pointer in that direction. Every incoming email adds a property to the comment with the key sd.comment.email.email.list. If this is present, you can assume the comment was posted via email. If you'd like to use it in an Automation, you could add a trigger for comments and use a…

Hi @dahumphrey there are several ways to achieve what you want. * The API way The REST API docs list all the methods you might need for this process. I'd probably recommend to look at* Searching issues via JQL to get the list of issues to clone. Use the fields parameter to list all the fields you're interested in * Use…

Hi @Sean M you could grant anonymous access to view pages and comment on pages in your linked Confluence space. However, this is still not shown in the actual knowledgebase. You could maybe workaround by letting them open the actual Confluence page via a link so that they can add their comment. Another alternative would be…

Hi @Ismail Sanni the one solution which spontaneously comes to my mind is the following: * Remove the Priority from the edit screen for this project/issuetype. * Introduce a new (global) transition, e.g. "Set Priority"* this transition doesn't change the status only the priority field * assign a screen to it which contains…

You're right about security schemes. They only control if people can see them or not.

Hi @rckonda also a welcome to the Atlassian community. First of all, you need to get a new certificate, probably from the same source you got it last time. If you don't know where that is or want to switch, I can recommend Let's Encrypt. If you have your certificate, it really depends on the setup you have for your…

Yes, the fieldId is the ID which you'll have to pass as the REST API docs explain for requestFieldValues: JSON map of Jira field IDs and their values representing the content of the request. I hope that helps. PS: If you reply directly to an answer, you get nice answer threads :)

Hi @Patrick I don't think, there's a direct way to do it - but you could achieve a similar behavior using such an approach: * Use an automation to transition all issues with a certain version to another status * For this other status, apply the workflow property ("jira.issue.editable = false") you've mentioned in order to…

Hi @Chinmayi Shetty welcome to the Atlassian Community. I'm assuming you're using this REST API (POST /rest/servicedeskapi/request) to create a customer request, right? In order to get the values to provide to the REST API, you can call GET /rest/servicedeskapi/servicedesk/{serviceDeskId}/requesttype/{requestTypeId}/field.…

Hi @Rūta Tijūnelytė I'm unfortunately not aware of a free app offering this functionality - but there are some paid ones in the Atlassian Marketplace. The Comala Read Confirmation app seems to do exactly what you want. We're using internally for that purpose our app Scroll Documents, e.g. to make sure that every employee…

Hi @John Smith welcome to the Atlassian Community. Are you using Confluence Cloud or Server/Data Center? For Data Center/Server, here's a knowledgebase article by Atlassian how you can create a user macro which will create a page break. For Cloud, I'm not aware of the native solution. If you want to use marketplace apps…

A big welcome to everyone! 🎉

I've just reported it to Atlassian - let's hope we can get this problem sorted out fast.

Thank you, Dennis. Liset told me in the meantime as well. 😀 I assume it's such a hiccup message? Contacting Atlassian is indeed the best thing you can do - talking to other marketplace partners this not only happens for our app every now and then, but also for others. It's an installation problem on Atlassian's side. If…

Hi @Dennis Orban can you elaborate on the errors you get? If you don't want to share it publicly, feel free to send the details to help@k15t.com or directly create a request in our JSM portal. Cheers, Matthias.

@Dave Rosenlund _Trundl_ - I can just back every single word you've said. It was great meeting you and meeting lots of partners, Atlassian users & Atlassians. Working also for a marketplace partner (K15t), I enjoyed the conversations at our booth about our apps and about broader Atlassian topics. It was interesting to hear…

Hi @chandraprakash with Forge you can built the front-end you like using Forge's Custom UI module. With custom UI, you can provide the HTML, CSS, JavaScript, etc. you need for your own app. So, if you want to visualize sth. via graphs, you could get a JS framework of your choice which does the charting and integrate it…

Hi @Chris Thomas when I click on the question mark icon and online help in the top right corner of Atlas, I get redirected to this help site. It seems to be fairly updated although I'm not sure about the content, but I guess that's the best things you can get so far. Cheers, Matthias.

Hi @Maha vishnu v as Syed also already mentioned, your approach sounds like a feasible approach to the problem. I'd also recommend to create a PoC where you try out how you can collaborate with the new tool you're evaluating. If you want to, you could bring in not only Exalate, but also other issue sync apps to see which…

Hi @Bradford I'd usually advise to keep everything in one instance, if possible. This way, it's easy to create your own JQL filters, gadgets, etc. so that you can pull that set of issues together which you'd like to have. I guess, the biggest downside using one big instance is when it comes down to marketplace apps - and…

@Barry Ozer - that should work. I think you might have a problem with your regex and the colons, you could try this regex instead: AI1: (.{5,35}) I often use a webpage like regex101.com in order to check the regular expressions I write. PS: I'd generally recommend creating a new question - that way also other people will…

@Kalee Williams - great idea, here you go: https://twitter.com/Magamir/status/1504042837205262342

Hi @MostafaIbraheem09 welcome to the Atlassian community. Your request is a typical use case for issue sync apps. @Syed Majid Hassan -Exalate- mentioned one of the possible apps for that, you can get the complete list from the Atlassian Marketplace. All these apps have in common that you can configure in some way specific…

Hi @GZ I have two ideas for possible reasons: * Filter query for your board In the filter query, it's possible to define a JQL which filters all the issues for your board. Make sure that your JQL also includes the desired issues. * Hiding completed issues You've mapped your new status in the "done" column - does that mean…

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