Daniel Ebers

Hi Christian, a common way to accomplish it is the "Escalation Service" (https://scriptrunner.adaptavist.com/5.6.12.1-p5/jira/escalation-service.html). Cheers, Daniel

in How to set up a notification to current assignee when an issue is more than XX days in a column? Comment by Daniel Ebers February 2020

From my understanding the described behaviour should match the following bug which is currently in status 'waiting for release'. https://jira.atlassian.com/browse/JRASERVER-70031 Cheers, Daniel

in Issue Navigator horizontal scrollbar is missing! Comment by Daniel Ebers February 2020

Please try the following JQL query in advanced mode: status changed FROM "In Progress" TO "Resolved" AFTER -30d A specific date is not in place in this example - as well as a startOf function is also not used. Cheers, Daniel

in JQL - Find issues whose status changed during a moving window perid Comment by Daniel Ebers February 2020

Hi Christian, for a nearly identic requirement/use case I came across an implementation using Adaptavist ScriptRunner (App from Marketplace). Apart from ScriptRunner there might be further Apps available from Marketplace. Without any additional App you could start with "Filter Subscriptions" as explained in this overview:…

in How to set up a notification to current assignee when an issue is more than XX days in a column? Comment by Daniel Ebers February 2020

Hi Luca, did you check for permissions? I came across a few cases where the user (=the user which you are accessing the API with) is missing a membership in the appropriate role or group. From what I observed in all cases (even it is not a specific permission problem here) that the non-production environment and the…

in "Field 'summary' cannot be set. It is not on the appropriate screen, or unknown." Comment by Daniel Ebers February 2020

Hi Rafal, for this use case I'd recommend using a reverse proxy in front of Jira (which you probably even already have installed). If you have, for example, Apache deployed you could lock out any Internet Explorer user by a mod_rewrite rule. It should not be very difficult to lock out the specific user agent for Internet…

in Block IE10 Comment by Daniel Ebers February 2020

You can maintain many application link and probably most Jira installations have more than one. All of them will work, not just the primary one. The 'primary' option means the following: You can... Specify the default instance if you have multiple links to the same type of application (for example, to multiple Jira…

in Can I have multiple application links Comment by Daniel Ebers February 2020

A Jira instance uses the database credentials specified in your JIRA_HOME directory (dbconfig.xml). There is no place where you could define a separate database connection for parts of the installation. In case you host another Jira installation on the same server, or, even maybe a confluence installation you can point to…

in Use for the same Jira instance two diferent DBs Comment by Daniel Ebers February 2020

There was a suggestion around some time ago to use a specialized App for this requirement. https://community.atlassian.com/t5/Jira-Software-questions/How-to-generate-a-report-that-extracts-the-attachments-contained/qaq-p/792714 Maybe this is worth a try or at least a first start to look at. Best regards, Daniel

in Is it possible to pull a report showing the names of attachments on tickets? Comment by Daniel Ebers February 2020

Using a JQL query you will be presented with a result within the 'Issue Navigator'. Please find further information about searching in this article: https://confluence.atlassian.com/jirasoftwareserver073/searching-for-issues-861256175.html There you also have the option to export the results to a CSV file. Please refer to…

in How to extract all present day tickets in CVS file. Comment by Daniel Ebers February 2020

That worked out perfectly for our use case also. Many thanks!

in Change user when firing event through groovy script Comment by Daniel Ebers June 2018

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