How to extract all present day tickets in CVS file.

Question

Hi Community,

i have been trying to extract the present day all status tickets to make a analysis over the SLA achieved. Kindly please help for the same.

Jack Brickey · Answer

You can set up a JQL search to provide the results you wish to export. So if you want every issue in your entire instance use - project is not empty. If you want all issue for a specific project then use - project = abc. Once you have the desired list then if you are on cloud use the “best” method below. If on server use the export.

Daniel Ebers · Answer

Using a JQL query you will be presented with a result within the 'Issue Navigator'.

Please find further information about searching in this article:
https://confluence.atlassian.com/jirasoftwareserver073/searching-for-issues-861256175.html

There you also have the option to export the results to a CSV file.

Please refer to this article for further information:
https://confluence.atlassian.com/jirasoftwareserver073/working-with-search-results-861256302.html

Best regards,
Daniel