Daniel Ebers Expert

The question repeated and continued here: https://community.atlassian.com/t5/Confluence-questions/Confluence-update-merge-and-migrate-to-Data-center/qaq-p/1862776

Because the question to troubling upgrade processes repeats recently in Community here more of a basic recommendation: If your own staff gets stucks with migrated trained and skilled partners are available which are experienced in doing upgrades and complex migrations. You can locate a partner near you from partner…

Hi @sumanth gandham from what I can see the question is two-sided and a more complex consolidation project is in place on your end. I foudnd some basic information, but best to clarify the next steps would probably be with an experience Atlassian partner in your nearby area? (https://partnerdirectory.atlassian.com/). *…

@jpedrot It is likely but needs further inspection. As a general rule: I found the JavaUpdate file in /var/tmp/.Javadoc While not a prove of a hack, files hiding with a leading dot from users CAN be intentionally set but in such case it looks more like a hack, indeed.

Hi @Andreas Schmitt the other comments in this threads suggested the servers were compromised, in your case I would in first step look into the performance troubleshooting documentation rather as long as you can rule out the server's being compromised: * Best practices for performance troubleshooting tools…

Hi @Neil Anthony Morada it is hard to tell what was happening but in case other users come across this I would like to share the troubleshooting guide for Synchrony, it some cases it could help to get started: https://confluence.atlassian.com/doc/troubleshooting-collaborative-editing-858772087.html Regards, Daniel

Because the question to troubling upgrade processes repeats recently in Community here more of a basic recommendation: If your own staff gets stucks with migrated trained and skilled partners are available which are experienced in doing upgrades and complex migrations. You can locate a partner near you from partner…

Because the question to troubling upgrade processes repeats recently in Community here more of a basic recommendation: If your own staff gets stucks with migrated trained and skilled partners are available which are experienced in doing upgrades and complex migrations. You can locate a partner near you from partner…

Meanwhile there is documentation to the feature that Andy mentioned earlier: * Invite guests for external collaboration https://support.atlassian.com/confluence-cloud/docs/invite-guests-for-external-collaboration/ In case somebody is looking for the same, hopefully this helps.

Hi @beck I am wondering if it could make sense to get the Audit events via REST API, store it in a safe place and determine the retention rules on an own basis, if you want to: https://developer.atlassian.com/cloud/jira/platform/rest/v3/api-group-audit-records/ Regards, Daniel

Because the question to troubling upgrade processes repeats recently in Community here more of a basic recommendation: If your own staff gets stucks with migrated trained and skilled partners are available which are experienced in doing upgrades and complex migrations. You can locate a partner near you from partner…

As the question to troubling upgrade processes repeats recently in Community. If your own staff gets stucks with migrated trained and skilled partners are available which are experienced in doing upgrades and complex migrations. You can locate a partner near you from partner directory:…

Hi @Pete Danfy upgrading the database to a more recent version is always an extra step. It should be straightforward according to the documentation of the database system you are using. There is documentation to switch to a different database available in Confluence knowledge base - in most cases this should not be needed…

Please find information on how to create a new team here: * Start and manage an Atlassian team https://support.atlassian.com/atlassian-account/docs/start-an-atlassian-team/

Hi @[deleted] just as an additional information for posterity and because this topic still comes up with Confluence administrators I'd like to add a more general link to performance tuning guidelines for Confluence: https://confluence.atlassian.com/doc/performance-tuning-130289.html Regards, Daniel

Hi @SDLC Support because this question came up yesterday here the link to the documentation for 'Maintenance Mode', hopefully this link help others, too. * Using read-only mode for site maintenance https://confluence.atlassian.com/doc/using-read-only-mode-for-site-maintenance-952624304.html Regards, Daniel

According to this document Confluence 7.16.0 is compatbile with SQL Server 2019: * Supported Platforms https://confluence.atlassian.com/conf716/supported-platforms-1108683437.html

Hi @Junichi ARIYOSHI I am wondering if you could script something like that via REST API: * Content restrictions https://developer.atlassian.com/cloud/confluence/rest/api-group-content-restrictions/#api-wiki-rest-api-content-id-restriction-post The (here only described as a very high-level idea) would be you provide the…

It's finally there :-) Release date was 21 June 2022: https://confluence.atlassian.com/jirasoftware/jira-software-9-0-x-release-notes-1142227613.html As of writing these lines even Jira 9.1 is available. https://confluence.atlassian.com/jirasoftware/jira-software-9-1-x-release-notes-1142452845.html Version 9.2 is not out…

@Rob Horan It is not a very easy one - but it is doable. I found it to be tricky in parts, because complex scenarios must be understood and concentration is needed. After all, don't worry - it's possible to pass the test but a good understanding of the contents can help a lot.

Hi @harip315 I always found the Community video library very helpful: https://community.atlassian.com/t5/Training-Certification-articles/Check-out-the-Community-video-library/ba-p/1551614 Especially there is a video for learn more about the searching capabilities of Jira:…

Hi @[deleted] seeing this question is a bit old but same time seeing similar requests here for posterity a more general knowledge base entry which can help guiding the way to some basic troubleshooting considerations. Often, from plain static logfile reading it is hard to pinpoint the reason for Confluence not starting up.…

Hi @Sohith the best resouce available in terms of log4j is the knowledge base entry over here: https://confluence.atlassian.com/security/multiple-products-security-advisory-log4j-vulnerable-to-remote-code-execution-cve-2021-44228-1103069934.html Additonally there is a group here in Community "Trust & Security"…

At least for my account sometimes it seems to be updating immediately, sometimes it seems to take a few minutes :)

Hi @Samuel Leung reviewing https://jira.atlassian.com/browse/CONFSERVER-59742 I seem to understand log4j (v2) will be included in version 8 (at least according to the fixVersion of the issue). Regards, Daniel

Hi @shilpa_vs there is some information around about how to export content - when you say you tried migration: was is that guide you referred to or a different one? * Export content to Word, PDF, HTML, and XML https://support.atlassian.com/confluence-cloud/docs/export-content-to-word-pdf-html-and-xml/ A different approch…

Hi @Naresh Sirsavada (Contractor) to me it looks the upgrade task never finished and will pop up now on every restart (with the assumption it would run through then). I believe it is putting pressure on disks. Probably to get this fixed a formal support request with Atlassian would be a good idea. Regards, Daniel

Hi @XajeYu welcome to the Atlassian Communiyt! While it is complicated to pinpoint the possible root cause to your problems I wanted to share a knowledge base article that talks more about possible setps for synchrony: https://confluence.atlassian.com/doc/possible-confluence-and-synchrony-configurations-958779064.html Have…

Hi @vijay kumar welcome to the Atlassian Community! Although I cannot say a lot about this I remember there has been a discussion on Community which could help you (at least for Confluence Cloud): https://community.atlassian.com/t5/Confluence-Cloud-questions/Where-did-the-user-activity-feed-go/qaq-p/1976349 You could check…

Hi @Peter Lingsberg welcome to the Atlassian Community! Just one idea that comes to mind is if the corresponding check could be disable in UI? This page talks more about the switch to enable/disable checks: https://confluence.atlassian.com/support/instance-health-790796828.html Regards, Daniel