Daniel Ebers Expert

Hi Manoj, this is an interesting question. If you don't mind could you please explain the requirement behind hiding the specific JQL query of a filter? I never came across such an requirement and like Stephen said there is most likely no (easy) option to hide it but I'd be happy for better understanding if you could…

Hi Martin, welcome to Atlassian Community! From documentation an upgrade from Version 7 to Version 8 cannot be done using Zero Downtime Upgrade. One of the regular methods have to be used. This is very likely the cause of the error message you are seeing. Please also check documentation linked below.…

Hi Jim, welcome to Atlassian Community! From my own experience this App does a great job. Please note that I am not affiliated to the vendor in any way - all is just based on own experience. We use the Calendar for Change Management at scale within an enterprise (ITIL). You also could look into Atlassian marketplace if…

Hi Maria, Nic mentioned the most important details already. As this discussion came up recently here in Community I took the liberty to copy in the link to two pages on Atlassian site which were referenced there: https://www.atlassian.com/trust/reliability/infrastructure https://www.atlassian.com/trust I also agree to Nic…

Hi Amit, CSV import is not suitable if you are looking for a complete solution. In case you are able to install Apps a solution like Configuration Manager or Project Configurator can help coming close to many requirementy. At least for Configuration Manager I know from own experience the transition history will be imported…

Hi Myron, from supported platforms I see no indication why Confluence 7.3 should not work on a CentOS 8.1. I am pretty sure the problem with the not loading Confluence is not directly connected to the version number. In case there is something meaningful logged in application log this could be a first hint where to start…

Hi Suhas, welcome to Atlassian Community! assignee = b78 AND status = Done AND updated > "2020/03/20 00:00" AND updated < "2020/04/10 00:00" The above JQL query will show issues which have been updated between 20 March 2020 and 10 April 2020. I hope it helps. Cheers, Daniel

Hi Michel, welcome to Atlassian Community! Two ideas come to my mind (while it is a bit hard to tell what exactly is the cause without seeing the effect 'in live'). * Do you use any Jira App which might interfere with the field? If there is any App you could review them and check if this is the cause. * If Jira is not the…

Hi Angel, welcome to Atlassian Community! Although I believe you have already seen this documentation on 'Audit Log' I jumped in to this discussion to highlight the newest feature in Jira 8.8 (Audit like a pro with revamped Audit Log). Maybe you are not able to upgrade, yet, as Jira 8.8 is quite new reading through the…

I enjoyed the sessions because it showed that it is taken seriously to keep the users/customers informed about what is coming next and which achievements were made. There is something interesting in every session - even for those who use the one or another solution already. I really like that there is a steadily progress…

Fabulous session - here is the link to my tweet https://twitter.com/debers13/status/1246499849408786432

Hi Justin, the first three matches are packages for Linux distros. An installer for Windows, as you said you are going with Windows Server 2019, will meet the requirement. MySQL for Excel, Visual Studio and Notifier are integrations for development and reporting - also not what you are looking for. With help guide you…

Hi Ashwini, welcome to Atlassian Community! Could you please explain a bit further where you currently stand and what you are trying to achieve? Probably you are on a freshly provisioned Jira cloud plan where are just no projects are created or you are missing the one or another permission - it is hard to tell from the…

Hi, while it is hard to pinpoint the error with just one single answer and without further debugging/logs I came across a very interesting read which might be related to your problem (at least from the error message). Please kindly check if the topic applies to you or if you can at least start further investigation upon…

Hi Stephen, welcome to Atlassian Community! Although, to be honest, I currently do not have this integration in place I am wondering if this is the App you are currently using? If this is not the case - could you please state which App you are using? Other people here around will likely are better able to catch up on this…

Hi Nika, this will not work as there is no plugin that can be turned off. When trying to navigate to Service Desk in UPM there is a warning message that reads: These apps are integral parts of your JIRA application(s). They cannot be disabled or uninstalled. You may uninstall applications from the Versions & licenses page.…

My password is Nyhavn I am curious if this is kind of a puzzle that we need to put together in the end or so :)

After registration for Remote Summit you find them under Products and Practices > Community > Chat with us. You can also scroll up here to see a screenshot, maybe it helps. I didn't find it also on first try - but basically it's easy :) Cheers, Daniel

Hi Wilson, welcome to Atlassian Community! This should not be so hard. Have you had a look at this documentation? Cheers, Daniel

Hi Siew, two approaches come to my mind when reading your use case. You could either create a workflow - which probably could quite complex (and complicated) for the four points in the list you mention. Apart from that it might make sense to use an App. This here is one example - you would have to try if it meets your…

Hi Yvonne, welcome to Atlassian Community! I cannot imagine that there was anything done intentionally to break Kanban Boards in IE11. As an (quite) old browser I only could imagine that thorough tests of the software are not part anymore when releasing new features. I am afraid but from what I have with my colleagues IE11…

Hi Kelly, welcome to Atlassian Community! There are some troubleshooting hints in documentation which might be of help. Troubleshooting * Make sure the default reporter has create issue permission. * Ensure message sent date is within 7 days. Emails with a sent date that's older than 7 days won't be processed. * It's…

It should be not more complicated like this: POST: /rest/api/2/search body: { jql: "project = TEST And summary = example", maxResults: 1000, startAt:1000 } Cheers, Daniel

Hi Aleš, welcome to Atlassian Community! From an already installed Jira Core it is very easy to install Jira Software or Jira Service Desk. Please have a look at the following guide: https://confluence.atlassian.com/adminjiraserver/licensing-your-jira-applications-938847718.html Confluence needs a separate installation but…

Hi, yes, there exists even a dedicated page on Atlassian's website which handles this topic. Please, kindly check if this is the information you are looking for. In case of further questions Community is always here for help. Cheers, Daniel

The easiest way, indeed, is to let it a Jira Administrator do it for user. For users it's a bit more complicated. They would have to pick up the query from a filter shared with them, save them as a new filter and share it again. Then the old filter can be deleted. It is more a question on how disciplined and self-organized…

Hi Karim, it is stricly recommended to deactivate them but *not* to delete them. While deleting several elements like filters of the specific user are deleted, as well - next to a few other topics to consider. Please also see:…

Hi Susanta, welcome to Atlassian Community. The criteria for "Date of First Response" to be updated is: The date of the first comment on an issue by anyone who is not the issue's reporter Cheers, Daniel

Hi Brian, The following way should work better according to user reports: Under JIRA Administration > System look for Import & Export > External System Import and there select "Import from Comma-separated Values (CSV)". This needs support from your Jira Administrator if you do not have Jira Administrator global permission.…

Hi Dennis, welcome to Atlassian Community. You are on the right track. Which section of the documentation is unclear to you? Based on this example section you will have to adjust the jql= part to query for what you are searching (for example the summary). The response then should be similar to the one in the example…