Daniel Ebers Expert

Have you double checked if the zip file contains everything that confluence expects in this step? In case there is no entities.xml or a damaged one it won't work.

Hi miltan13, I was able to implement the requirement using Automation. Any project administrator or Jira Administrator can set up for free - it comes without any extra costs. Also implementation is very easy - it took me no longer than 1 minute ;) Please note I created a Custom Field called "Indicator" which I update…

Hi Vincent, users can decide as per URL where they "want" to start (either intentionally or learned from common experience). When I understand you correctly you want to "redirect" or better say hard pinpoint the users to the summary page so likeliness is high they read the description. From configuration side this is not…

Hi Shengyu, I might not getting all aspects of what has been discussed until now - beg my pardon if I am not having all details. From the information above I understood delivery to some paralink.com.cn addresses fails - but more "intermittently". Is there any change that you additionally to what Angélica suggested get in…

Hi Jane, welcome to the Atlassian Community! Whilst not having a definite answer assuming you have a linux server you could use "grep" on shell to search for the string "Forgot your password" # grep -ri "Forgot your password" * (assuming the working directory when executing the command is the directory of crowd, NOT the…

Hi Nikolai, adding to what Nic said the knowledge base article on this might also come in handy: https://confluence.atlassian.com/jirakb/fix-gadget-titles-showing-as-__msg_gadget-in-jira-server-813697086.html Maybe it will make sense to observe the log (atlassian-jira.log). In case there is some SSL related error also this…

Hi Manikanta, are you by any chance using Apps that could be restricting "Priority" field right now? A random guess (the App is capable of doing so) is ScriptRunner - Behaviours. You could test it by typing on the dot key (.) while being logged in with an account holding Jira Administrator permissions. Then Type…

Understood, but this is something that needs to be worked out with the team - at least kicking off the discussion on how to get the data measured. This is what Jack suggested by "define how you measure effort". You might say, you will pick one measure that will (most likely work) for the team but the indicators must fit…

Hi NuevaIT, adding to what Jason said the specific differentiation you mentioned is not possible using Jira Cloud (assuming you mean Classic projects). To be specific: you wrote: "Under this domain, this admin user can create new projects, see all projects, edit exisisting projects," => where domain is a limited part as I…

Hi JRodney, the first general advice, but not limited to your question, is always to test on a non-production environment. Jira Cloud meanwhile has the Sandbox feature to accomplish such. Sandbox is available in Premium Plans and above. The screenshot you showed is aimed towards a system restore. This operation is…

Hi Jasper, in most cases Apps are for everyone - some Apps specify groups which limit the functionality specifically to those groups. Any change the App you mentioned has some kind of user/permission management so it limits its functionality to some group where your external users are not in? In case you cannot find a…

Hi Joe, if you are holding admin rights (which you likely do when you are the one who signed up for the trial) the way to go is directly via Jira to install an App ("plugin") of your desire. https://confluence.atlassian.com/upm/installing-marketplace-apps-273875715.html In case you have no admin rights, yes, then you must…

From the screenshot you provided the correct format for the date in the example should be then 06/Dez/20 - from what I can see a leading '0' was missing.

Hi @Viktoria Lukinova not an answer to your question if it is possible with boards (in terms of agile) but I wanted to add that we realized it for some of our teams some years back using a calendar App for Jira. Now it depends on if you are fine with a context switching between a board and a calendar - for some users this…

Hi Adriano, here is a guide to start Confluence as a service using linux: https://confluence.atlassian.com/confkb/run-confluence-as-a-systemd-service-on-linux-937177781.html When you said it started previously but now I does not (anymore) - there must have been something changed that lead to this, or? A server restart…

Hi Snehal, welcome to the Atlassian Community! This is pretty hard to diagnose with the amount of information provided but at least I want to give you the link for the troubleshooting documentation for WebHooks:…

Hi magicvar, welcome to the Atlassian Community! Assuming it was meant that you need to upgrade the database to a compatible version first before a specific Jira upgrade needs to take place. In that case the standard procedures, like recommended by your database vendor would be needed. Some people prefer to dump the…

Hi Sverre, in a similar scenario I saw that the user will become customer as the user does not have application access to "Jira Service Management" (but, instead, for example to Jira Software). As far as I know no option to remove them from customers - as they could potentially act as a customer thus they are not acting as…

The software is designed for many thousands people across the world. What one user considers bad UI is not necessarily true for some other. You can leave feedback here for Atlassian: https://jira.atlassian.com/

I am not aware of any way to change it (except limiting the quick filters or create more boards - each with its own disadvantages). This is a UI decision I bet.

Alright! So to sum up - it works but without collaborative editing right now. In case you want to discuss this further it might make sense to discuss this in a separate thread. This one is some days old and I am not sure if a broader audience will re-check here. Apart from that here the more basic docu to collaborative…

I was able to reproduce it on my cloud instance - this is indeed for Classic Software boards. I tested with Kanban. For every amount of Quick Filters above '4' the "dropdown" appears. The length (defined in "Name" does not matter). It is just the amount. 4 Quick Filters (each named 'A') will produce the behaviour you aim…

Oh, I see now what you mean. There has been a dicussion along with the recommendation of a "fix" to switch back to old view: https://community.atlassian.com/t5/Jira-questions/How-do-we-get-an-expanded-Quick-Filters-view-like-before-the/qaq-p/655029 For the moment this could be a workaround - but new view will be default…

Kind of - you would need to assess Apps that come to extra cost. This specific requirement was discussed in Community before but there is only the solution previously mentioned, for example in the thread here.

Ah, many thanks @Monique vdB - another puzzle solved :-)

While I am aware of the challenges when using an external user management in read-only mode (AD/LDAP) - I just wanted to ask if the App is compatible anyway with such one? In case this applies is it able to show its full potential? From the demo video I assume the directory has to be r/w (as in the example showed with…

I see, unfortunately currently for Classic Service Management projects this is not possible to set as hardcoded. There is an open Suggestion which you could vote for. https://jira.atlassian.com/browse/JSDCLOUD-702 In case it gets a reasonable amount of votes the likeliness is then higher that the idea will be implemented.…

It might be our use case were a bit easier or structured otherwise so I cannot say anything specific, especially when it comes to the induction of ScriptRunner. In case setting the default template (https://deviniti.com/support/addon/server/issue-templates/latest/default-template/) is not what you are looking for I'd…

I don't see a pattern which would make any obvious sense to me .. in Global there are users, Community Leaders, Atlassian staff - and on a closer look this applies also to Community Leaders tab. But interestingly enough this time populated with a different set of users. This would have to be explained, at the moment I…

Yes, that's it. I would swap 1) and 3). Because it will be easier to guarantee consistency when application is down while to dump/backup the database. With documentation I meant the one for Jira. For dump and restore of a database I'd refer to the database vendor's documentation to be honest. It might be that there is…