Daniel Ebers Expert

Could you probably share relevant parts of confluence.cfg.xml (be sure to anonymize critical parts)?

Possibly - one last idea that came to my mind if there is a "second" account for Eric Herot - as a test or an admin account while the one inserted is actually not the one that should have the rights.

Did you notice the link to the knowledge base that the message at is throwing? 2021-01-11 10:50:02,299 https://confluence.atlassian.com/confkb/confluence-fails-to-start-and-throws-mysql-session-isolation-level-repeatable-read-is-no-longer-supported-error-241568536.html I would say that on database configuration level…

Could you please assist with a screenshot? What my worries most is the part with "license name" which is a bit unusual unless something has changed. In any case, did you test it in a browser's incognito window? Not that something with login got mixed up.

Assuming you have admin privileges it might be easier to read the value from projects list (Admin "Cog" > Projects).

Yes, it should appear indeed when the Wikistyle Renderer is set for the field correctly. In my case it appeared after doing so - but as I said for the first attempts I missed doing so while I also had to test a bit around. If it not appears I assume there is still missing a setting (did you really look into the appropriate…

Does it work if you type in the link alongside with the proper syntax of: [My important link](https://example.com) ?

There has been raised lately the very same question, to date without an answer: https://community.atlassian.com/t5/Jira-Service-Management/Customer-list-only-showing-the-first-250-organizations/qaq-p/1565599 Therefore: happy if you could share the outcome of support request.

Hi @WasimBuden in case you want to query for issues in stock Jira Cloud (without additional Apps) you already have some options - but they can seem limited. For example a very basic example is: project = DEMO and issueLinkType = "blocks" Which shows issues in project "DEMO" which have an Link Type of "Blocks". More complex…

Sure, you're welcome. I think you will be able to find it - seems you're very close to the solution. Be sure to check all transitions - from a logical view it would have to be the one you showed but somewhere a validator seems to "hide" (sometimes there is more than just one "resolve"-transition and such). Let us know if…

It's possible we got it wrong. Your initial description and the latest requirement seem to contradict each other a bit. Do I now understand you correctly you want to see a relationship between an Agent and one or more specific customers as per (Service Management) project? Like this? Project: VIPHELP |- Agent "jdoe" sees…

Let me cite some follow leaders here from Community: this information would take you nowhere, database is very complex and there is a huge chance that you destroy more than you repair. Don't take it personal - it is just that approaching the problem from within this angle helped in the rarest cases. The database schema is…

Please kindly refer to my answer at the bottom. The query is not valid for newer versions anymore.

You could try the database queries Ganesh and Gonchik posted but they are for newer versions not recommended anymore and were removed from a corresponding bug issue - so it might be the case running the database query does not help anymore or cause more damage than it helps. You could test it on a non-production copy of…

Thanks for clarification. From my understanding both source and destination (system) should be on the same Bamboo version. Is this the case?

Two things I found out: 1.) it seems to make a difference if the link is type in (character by character, a human per keyboard) OR if copy&pasted in. By typing in I had a success. 2.) It seems to work more reliable when put to "Context fields" (the part on the right hand)…

Hey @Matthias Posch got you. The missing piece in the puzzle was the info about Kanban board. Yes, you are right. This is not possible currently like you described. Please watch and vote the corresponding Suggestion in order to show this is relevant to your team: https://jira.atlassian.com/browse/JSWCLOUD-17471 At least…

Maybe in theory - you would have to implement/rewrite central parts of Jira's code. From my point of view unlikely to do - keeping in mind in Data Center all this is available.

Hi @Claudia Erika Pedraza was it the following guide you were looking at? https://support.atlassian.com/jira-cloud-administration/docs/manage-project-roles/ If you could describe, like John said, what the exact challenge is, then somebody is surely able to help further. Cheers, Daniel

Hi @[deleted] opening a Suggestion is something that could be done anything, so many thanks for reporting it. The discussion around this topic is ongoing for a while now and there are pros and cons, most important circumstance that was considered in a different thread in Community was that even displaying "remote…

Hi @Randle Bailey a reboot to remedy the issue would make me think there was some kind of memory shortage because in any other case a reboot would likely have no contribution as to a fix. But this is only a wild guess. Seeing the logs in order to find the real cause (and to step away from any guesses :) would be better.…

Hi @Christopher Searle as Community product plan lozenge on the right hand shows you are on a "free" plan I'd wanted at least to share information about restrictions in Free plan. Like the important thing about permissions: Project permissions, roles, and issue-level security aren't customizable in Jira Core and Software…

Hi @Kevin D_Andrade welcome to the Atlassian Community! From the looks there is nothing available out-of-the-box for a complex logic. In case some basics would suffice you could work with Issue Links (assuming the program files are recorded as Jira Issues so they can be linked to other issues): * Link an issue…

Hi @Ineke Strobbe is there the possibility to get a slightly bigger screenshot with some context around in order to see from and to where you are trying to move the cards? Please also describe what you are trying to do with the card exactly so Community is better able to understand - especially if providing a screenshot is…

Hi @Danish Hussain Sabunwala welcome to the Atlassian Community! Although you mostly meet here users who are voluntarily help other users I'd like to share that you can manage your subscriptions to newsletters here: https://id.atlassian.com/gateway/api/marketing/email-preferences Please note that you have to be logged in…

My last trip, many months back, brought me to Budapest, Hungary. I hope that travelling is a possible option again any time soon - in a safe, sane and enjoyable way, of course :-/

Hi @Erdős Zoltán please disregard my previous message. It turned out the field was not set to "Wiki Style Renderer" which, of course, you stated in your instance it is. In the last step of changing the renderer there is a warning message which I almost missed to confirm. That leads to the assumption the Renderer for the…

Hi @Erdős Zoltán from the looks I solved the riddle - but please do an own test. Happy if you can confirm if it is what you were looking for. I am just showing the difference to your JSON snippet, do let me know if you need further information: { "fields": { "customfield_10082":…

I was able to reproduce your issue, so it is not just a bug of your cloud instance. The "1 second" visibility until the link is displayed wrong also happens in Mozilla Firefox. I was NOT able to put in a working link in multi-line field Text Field like Prince successfully did. Also the links in description only work…

Hi @mkook apart from the helpful hints you have received here so far please keep in mind we Community members do not have access to billing/licensing systems - as we are just users like you trying to help on a more general basis. In case the hints did not help and there is still trouble with the license please direct your…