Walter Buggenhout Community Champion

Wait a second; I was assuming that you were in Jira Cloud Premium and using the advanced roadmap. But from your comment here: Just using default jira given roadmap. We're not able to go in your given path to check things. Let us know if you need any more info from our side. Thank you. I understand that this is not the case…

Hi @Narendra Kumar, Just a couple of things you can validate: * Make sure that you are absolutely sure that it is these start / due dates that are used to represent the roadmap dates in your plan (plan settings / schedule): * When you update dates in Jira, always refresh the screen in your plan to make sure the most recent…

Hi @Phil Thompson, Your best possible starting point would be the Cloud Migration Center.

Hi @Kamilla, Maybe some users got added automatically because the setting Add new users to Confluence is set to On by default. Navigate to People > Search for People and Teams and click Manage Users at the top of the page there. You should end up in Atlassian Admin like that. Filter the list of users to show all Confluence…

Hi @[deleted], It took me some fooling around, but I think I found out what the problem is. The page property report shows a list of pages with the unique properties of that page next to it. Each property you add to a page must be unique. You can split the page properties of a page across multiple page properties macros,…

Hi @Eric Buckland, Yes, I think you did. Your time records are associated with issues, so deleting the issues also removes associated data. I would recommend against deleting in issues in general. Rather use a workflow/resolution combination to close issues / mark them as no longer relevant than deleting them.

Hi @Sam Mohyee, Jira SW 8.11 is the on prem version of Jira, a different, self hosted version and a different product all together. The feature is not available on Cloud. There is an open feature request that you can watch and vote for: JSWCLOUD-10805. As long as it's not there, a suggestion commonly put forward to help…

Hi @Raju Alagappan, Theoretically you could do that by running updates directly in the database. But I don't think anyone would recommend doing something like that for I don't know how many good reasons. If your goal is to bump the priority to P1, assign the tickets to be worked on and - in a next planning session probably…

Hi @nina_schmidt, The Tempo documentation you refer to indicates that worklog attributes are not supported by native Jira csv import and that you 'will have to use the Tempo API' in that scenario. Did you find this Tempo docu page on the topic? It should still allow you to get started from your initial csv file, if I get…

To be perfectly honest - permission schemes are for classic projects. It is best practice there to share your permission/configuration schemes as much as possible. As a result, in most instances I helped configure, that usually leads to a very limited set of schemes, e.g. a default scheme, a read only permission scheme for…

And as an additional safety net: create a csv export of your issues with all custom fields before you start moving anything at all. That way you have a snapshot of your data before you move them as a reference for fixing anything that may go wrong or that you need to fix manually (such as the story point estimation).

Hi @Dani Gulledge, Although it goes back to about a year ago, I recently found this Community article about evaluating BI tools in cloud. I think it may be a good starting point to consider your options. As new (reporting) apps arrive on a regular basis, do take a look in the Atlassian Marketplace to dive into more recent…

Haha, right :-) It's indeed kinda the same thing as in Confluence, but apparently even across applications. Sorry for that! Notifications are triggered from the notification scheme in a classic project or from Notifications in a next-gen project. In either case, navigate to project settings > notifications. And again, in…

Hi @Andreas Hillebrand, As you specifically mentioned permission schemes in your question, I referred to that part of the support article: "project permissions are kept in their current state but anonymous access is removed. You'll need to upgrade again to change permissions" That means that your permissions configuration…

Hi @aleksa.isailovic, My guess is your question is about Confluence rather than Jira - I am not aware of a notifications section in Jira. Correct me if I'm wrong! In Confluence, email notifications of comments (both added and edited) are sent to people watching the page, as per this support article (see the Notes paragraph…

Hi Lisa, yes you can. The teams you see in the Team custom field are managed in Shared teams. You access them through Plans > View shared teams. If you create a team in a plan (like e.g. the board teams that get created automatically when you create a new plan), you can turn it into a shared team as well by clicking…

Hi @Bart Van Brabant, Welcome to the community! Happy to connect! 

Hi @Andreas Hillebrand, From the Licensing and purchasing FAQ Atlassian offers fully functional trials of our Standard and Premium products for a period of 7 days (can be extended to a maximum of 37 days upon request). When your trial expires, you can continue using the product by adding a credit card to my.atlassian.com.…

Hi @Thalles Moussalem Luciano, On the bright side, you are not doing anything wrong in terms of the steps you are taking. The error you see is a system error that is not very informative, so the only things I can currently think of is: * there is something wrong with the status name you are trying to add; * there is a…

Hi @Leejunghyun, Sure, why not? Step by step: * Open the page with your source table in edit mode; * Select the column you wish to copy; * Copy the column (ctrl+c) * Open the page you want to copy the data to * Paste your content there Pasting on the target page can lead to different results, as you can see from this…

Hi @Eran Kampf, I assume your board is a kanban board (so not using sprints)? I don't see any obvious way to this indeed. And next-gen projects do have some loopholes as of today. I think I would open up a separate browser window and search for all issues with an In Progress status (through Filters > Advanced issue…

Hi @John Driscoll, Silly as it may seem, there is no simple reorder option in place currently. There's a feature request to add this functionality which you may watch / vote for - JRACLOUD-69088 As a workaround (which is not ideal but certainly doable from the screenshot you shared), you can edit each of the 4 links in…

Welcome to the Community @Alan Bond. I'm sure a Bond has a natural place in more or less any kind of Community!

Hi @Emily Swanson, yes there are some guides available. A good starting point may be this support article. While it is for the data center version of JSM, the functional basics are exactly the same in cloud. There is also a guide on service project reports for cloud that may point you in the right direction. The custom…

Hi @Laith Ata, Simply because the app is bundled as 3 apps. Team management and roadmaps plans are all part of the app, but are separate packages. When you look at system apps, rather than user installed, you will see that Jira itself consist of literally dozens of modules. In terms of licensing though, you can see that…

Hi @hmnaqvi, Yes that is possible. The strategy may differ. If the site you are moving the content to is an empty site, you could backup the content of the old site and restore it into the new one. Note that restoring a site will overwrite everything in the target site. See…

Hi @Tobias, What do you mean with an OKR? is it a Jira issue? Is it a Confluence page? Is it something else? * If it's a Jira issue - accidental or not - a delete operation is quite permanent. So the most likely solution would be to re-create the deleted OKR. * If it's a Confluence page, it can be restored from…

Hi @Bahador.Nosrat, You can create a site backup either for cloud or for server. For more details, see this support article

Hi @Mark Collins, You can't, unfortunately. If you do have initiatives, I guess you are on the premium plan. So use your advanced roadmap plans to plan from the higher levels of the hierarchy instead.

Hi @Raphael Socrates, This is caused by all the OR assignee in (xxx) bits at the end of your query. assignee in (xxx) searches across your entire Jira instance and could potentially retrieve issues from any project in Jira. So Jira does not know which projects are in your board anymore. If you do want to limit the set of…