Walter Buggenhout Community Champion

Hi @Arjun Dev Singla, Sorry to hear that. Unfortunately, you have landed on a public forum for Atlassian users and your request does not seem related to an Atlassian application. I would recommend reaching out to the person that referred you in the first place or to contact the organisation you are trying to apply to…

Hi @נגה פלד, If you had less then 10 users on your free trial of the standard plan, then it is automatically converted to a free plan at the end of the trial. If you had more users, your plan gets deactivated at the end of the trial and you either need to add payment details or reduce the number of users below 10 to be…

It is, @黄雍蓉. Classic examples are construction or infrastructure projects with lots of things to be done, several milestones (not rarely also bound to billing milestones) and time-bound deliverables. Traditionally, such projects are managed by a project manager and work is - in many cases - not tracked in real time by the…

On the what was done vs what was planned topic: yes, there are teams doing this. That is just an observation from customers we work with and that do this type of planning, mostly in traditional project environments. At those customers we usually see traditional Gantt chart implementations on top of Jira, as those…

Hi @黄雍蓉, That is a pretty broad question, to be honest. Very short, if you want to use the timeline properly, start and due date are the fields linked to the boundaries of the bars displayed on the timeline view to represent the duration of tasks. If you plan work on timelines, updating those fields makes perfect sense.…

You can check out this announcement post from the Jira Summer Release, @Wakil BENAMOUR. 

Hi @Wakil BENAMOUR, This is coming from the Atlassian Project app, included for free in your subscription and part of the Platform Experiences. Atlassian just rolled out this improvement to create a more integrated experience - an announcement video was included in the summer release release notes. You can check it out…

Ok, I am sorry - I missed the archive and trash bin part on my first reading. If you can't find the work item because it is either archived or deleted, there are 2 possible situations: * if the item has been deleted, unfortunately that is definitive. Deleted work items cannot be restored, so they will be gone for good.…

Hi @yuriko_matsumoto_松本 由梨子_ACN_, This very much looks like a request you should address with your internal team's administrator. You have landed on the Atlassian Community, a public forum with mostly users like yourself who can't access your environment. Try to find out a project / space administrator for the LAMP space…

Hi @selcuk alimdar, From the screenshot you shared, it seems you migrated your data from another Jira instance. As @Victor Law - Ricksoft rightly points out, the administrator role in your space does not automatically grant you delete issues permission. This is a separate permission in the permission scheme that needs to…

Hi @Matthew Allen and welcome to the Community! JPD has evolved significantly and now offers a selection of different space templates to help you get started. You can find them when you select the option to create a new space and then select Product Management as a category from the options in the left navigation. You then…

Hi @Deepika Puttasiddaiah, You are correct about that. Rovo is only available (at no extra cost currently) on paid Atlassian subscriptions, but not on the free plans. For more details, see this support article. Hope this helps!

Hi @Kal Sze, I am quite sure you are referring to Projects in the Projects app / platform experience. If my understanding is correct, both answers by @Victor Law - Ricksoft and @Lalithesh are technically correct, but not related to what you are asking about. When you create a new project in the project directory and choose…

Hi @Matthew Allen and welcome to the Community! This may very well be true and I would not be surprised if this is on purpose. When I look at the available icon set for ideas, I get this list of options: Epic and Story icons are not in there - I would think this is because those are very much related to delivery work. As…

Also related to other permissions @Marc -Devoteam- is referring to. Can you check the Board location and make sure that the user has access to that specific space (or move the board to a space if it happens to be linked to your user profile)?

Hi @Vincent Lucero, I have checked on a couple of different sites I have access to and the field shows up in all of them: So indeed, as you mentioned on that linked post, it may be on its way still to your site. But I can assure you - going back to your initial question - that the field itself is not removed 😛

Hi @Syina Salman and welcome to the Community! In most cases, this is related to permissions on the filters you created for those boards. After creating and saving those filters, do make sure you have shared them with your users properly. Have a look at that first before anything else. Hope this helps!

Hi @Irina Smirnova and welcome to the Community! I suppose you are referring to live docs (in normal Confluence pages I can definitely see a paragraph style dropdown in the header). The style dropdown is there, but you do need to force it a little to appear, When you want to get formatting options for a header in a live…

Hi @Vincent Lucero, I can still see the field type in my (even free) environment. So it definitely doesn't look as if it was removed. Certainly not globally. Where are you trying to use this? 

Hi @LilitG and welcome to the Community! Deleting your account may include a number of steps and - also - takes a while. Only after removing every subscription (which Atlassian does not remove immediately, but keeps in a restorable state for some time in case you make a mistake), can you delete the account itself. The…

Hi @Neo Apps, From this support article - Atlassian is imposing a set of guardrails to ensure optimal performance of your site / space / work in Jira. If you look at a permission scheme in Jira, this specific mention means you will be able to add a maximum of 50 users, groups or roles to a permission in a single scheme.…

Hi @Utkarsh Chandel, I largely second what @Tomislav Tobijas already said. Adding to it, the main thing I look at, is if the app is capable of solving the problem we want to address. And - on top of that - does it solve that problem for the majority of our user base (or has the potential to solve problems for most of our…

Hi @Maksym Berdnyk and welcome to the Community! A fellow champion wrote an extensive article on this matter describing everything you need to know and what you can do in this scenario. Key thing is that your site has not been deactivated for more than 14 days. In short, you'll need to contact Atlassian Billing, Licensing,…

Hi @kshridvipa7878, Everything you describe is pretty standard - basically just configure what you describe in your requirements. To give you some guidance and guardrails: Create a company managed space for this. Since you are aiming for best practices, this will allow you to share the space configuration later with other…

Hi @gabrielb and welcome to the Community! It depends how long you have not accessed your site and when it was deactivated. A fellow Champion wrote this Community article on the subject, explaining what happens, when and what you can do to get things restored (if you are still on time) and how to prevent this from…

Hi @susan_murphy, If this would be a tooling question, I'm sure it would not be immediately related to JSM - but apart from that ... With the arrival of Jira Product Discovery some time ago, Atlassian has a pretty neat separation of backlogs in place for this. As long as something is pretty much "an idea" being explored,…

Hi @Stefan Jantke, Is this on a paid or a free plan that you are seeing this? And is it for Confluence itself or a marketplace app? What you are seeing is usually the result of a trial you previously did that later expired without an activation. In that case, it may indeed happen that Atlassian's purchasing system blocks a…

Hi @Caitlyn C and welcome to the Community! Before diving into the tunnel you're already in with you, may I suggest to take a step back? The option weights in JPD are designed to be used in JPD formula fields. If you say you want have limitations there (the additional conditions you want to apply) and for that reason would…

I see what you mean, @Craig Early - I wasn't aware that Confluence pages are considered to be documents. I noticed in the original announcement post that you shared that there is a feedback option there on the left hand side. I would encourage you to share this info through that link with Atlassian.

Hi @Jose M Vilches , Indeed. There seems to be an active incident currently with Jira / JSM services. Keep an eye on https://status.atlassian.com/ to stay informed of updates.