Walter Buggenhout Community Champion

For work items that have an epic as parent, this is even displayed by default, so you don't even have to enable anything there. The fact that you don't see epics in the actual list, is because Epics can't be added to a sprint of a scrum board. They are a special work type that is used to help you organise and plan more…

Hi @Mark Hansens and welcome to the Community! I did not develop JQL and it goes back more than 20 years, so it won't be easy to try and share "the" reasoning behind JQL. A couple of things might help, such as: * text fields (like summary or description) don't support '=' search. You will mainly see '~' as an operator in…

Great share - I like your perspective and sharing your challenges, @Cash Coyne ... Apart from your standups, do you use other ceremonies or mechanisms to improve your overall team's way of working? I am thinking about: * retrospectives where you can zoom in on your team's process, as well as just on the work being…

Welcome to the group, @AS - glad you're here! Community is a great, interactive place to start or continue your journey! You're in great company! 😉

Welcome to the group, @Yogesh Mude! Don't hesitate to share questions or contribute anytime!

Welcome to the group, @asadiq ! Happy you're here!

Welcome to the group, @Brita Moorus! Glad to see you here! 

Hi @Luka Recine and welcome to the Community! Can you share the exact steps on how you built your automation rule?

Hi @Tracey Bryant and welcome to the Community? Where are you seeing this behaviour? When I search for a work item in the search bar in a project (no difference between team and company managed) and then simply enter a number in the search bar and hit enter, the work item with that number just pops up. Both in Team and…

Hi @Jacob Alder and welcome to the Community! I noticed you added a comment to the feature request itself, which is the right thing to do to (together with watching it there) to stay informed. Jira does have a ranking system in place, based on lexorank. The order in which you see items displayed on the board backlog is…

Hi @Erin Nardone and welcome to the Community! That is hard to tell without any more details. But are there completed work items in your projects? The most common reason why items don't appear in a plan, is because completed work is hidden from view some time after they were completed. The idea of a plan is to focus on…

Hi @Hugo Sepúlveda Cloud migration trials are an initiative from Atlassian. Many - if not most - marketplace apps are built and sold by third party vendors, who have their own policies around that. In many cases, you will be able to find an agreement with partners, but you will have to reach out to each and every one of…

Hi @James Pearson and welcome to the Community! You wouldn't need to use smart values in your JQL filter. For target date tomorrow, the following should be just fine: "Target Date" <= 1d I recommend you to navigate to Filters > Search work items and just try the search there, where you can see that it is valid. JQL tends…

Hi @Sheen Kaul and welcome to the Community! Most likely, the problem is the way you are marking your items as done. Your work is only considered done if it is in the rightmost column of your board, as you can read from this extract from a support article on the velocity chart: I would expect updating the column mappings…

Hi @Helen Baker, 1) if a task / user story is created below this epic for a member of the same team, can that person re-assign it to some one in a different team? Yes. Assigning a work item is not restricted by assignment of other work items. The only restriction on assigning work items is that you can only select people…

Hi @Helen Baker and welcome to the Community! If that idea is in line with how you organise work at your company / team, I wouldn't expect any. Epics are mainly used to group work together. The actual work is tracked in work items at the hierarchy level below epics (stories, bugs, tasks, ...). It is usually those lower…

Hi @sureshr You would need the recently released JPD Premium version for that. It has a new feature that allows you to do exactly this. See the announcement post for more information. Hope this helps!

@Amanda TAY, I thought you were talking about dozens of work items. But if you can do it like in your own answer: Ok, i found the answer, copy more branches for each task. There's probably more elegant ways of doing this, but this is good enough for now. you can simply create a query like this: Key in (DT-561, DT-562, ...)…

Hi @Indrasenareddy k and welcome to the Community! That is not really the case. Sprints are created from "a board", but are available across your entire Jira instance. They get associated with work items (formerly known as issues) in Jira through the Sprint custom field. Boards let you manage work items from one or…

Hi @Patrick Rundall and welcome to the Community! There is some significant debate possible about a topic like baselining / change management, without the slightest doubt. But indeed, exporting a plan is not really something the tool supports. A lot because it is not what it is intended for. Plans are a forward looking…

Hi @Amanda TAY, You could add a label to them and then search by that label when you need to manipulate them. Since you mention you're on a long leave, it seems as if this is a very specific scenario. Labels are quite good for dealing with that type of situations. Hope this helps! 

Hi @Bernadett Sándor and welcome to the Community! Duration can be specified in (at least) 2 different ways. Either use the time tracking fields (consisting of Original Estimate, Remaining Estimate and Time Spent) to indicate how long / how much work you expect work to take. Or use Start date and Due date fields to mark…

Hi @Joshua Stokes, There's no need to do that, since you already seem to have linked the Supplier as an assets object itself to that field. Just clicking on the supplier should reveal the details of that supplier, without the need to duplicate the information into your other object. That is exactly one of the great…

Hi @Ram Raj, this troubleshooting article focuses specifically on importing attachments through csv into Jira cloud. The article also references to a knowledge base article and the overall procedure to run a proper csv import. If you intend to import data once from server/DC into cloud, it might be a better option to use…

Hi @Sunshine Meisha Han and welcome to the Community! I am not sure what you mean by the new Jira. Maybe you migrated from data center to cloud? The feature is not currently available natively in cloud. There is a feature request you can track here: JRACLOUD-74995. Hope this helps! 

You're welcome, @Lena Viator! If I managed to help you out, consider marking the answer as accepted. That makes it easier to find for people looking for similar solutions! 

Hi @Anh Dinh and welcome to the Community! Deleting products (and an organization) takes time. You have done everything you can at this time, which is also displayed in the message on your last screenshot: ... subscription has been deactivated due to cancellation and the data will be permanently deleted soon. As explained…

Hi @Biedner, Simeon [ BAHAG.COM ] and welcome to the Community! Context is everything for questions like these. I understand you are trying to build a Rovo agent to add a certain format to new work items being created? It might help us help you if you could share the full details of your agent and where/how you are trying…

Hi @Lena Viator, If you're trying to log time from a work item directly, locate the Tempo panel on the right hand side: To find the different Tempo (over)views, select Apps > Tempo and then Timesheets from the Tempo app switcher (a second navigation pane will appear on the left after you selected Apps > Tempo). Hope this…

As many already referred to, roadmaps and hierarchies are clear winners in the feature set for me as well. Graphically, the product has some really cool screens as well. At the same time, very curious to see how all this hierarchy aligns with delivery tools as well, since hierarchy is a challenging part of delivery work as…