Walter Buggenhout Community Champion

Hi @Dinara Imambayeva and welcome to the Community! This support article describes how you can work around the issue. It is basically by adding the new component and also copying the ones that are already there. It looks like this in the example they mention: Hope this helps!

Hey @Charles PARNOT, In all the enthusiasm, one should almost forget your question is about Jira Service Management 🤗 Note that in JSM there is a concept of work categories. Those are a feature you can enable in a project, as you can read in this support article. While it may seem a small thing, also read what it does with…

Hi @evniki.constantinou and welcome to the Community! As described in this support article, you will need to "re-create the data" in your custom fields. Depending on how diverse that data is/was in your team managed project before the migration, you have a couple of options. No matter what option you choose, you might want…

Hi @oleg.buzinov, You are close. At your current screen, select add components from current issue. You will see a list of options magically appear. Then select copy from epic issue: Hope this helps!

Hi @Nelson, That brings us down to either permissions or column mappings. Two more things you can do: * Take your board filter JQL and run it in filters > advanced issue search. If don't see the issues from the second project there, you are facing a permissions issue (unlikely, as you've been able to add the project to…

A simple, but neat trick we use pretty frequently is setting up a workflow transition from a status to itself. The most common scenario is when you want to allow people to edit a limited amount of information on an issue, having the ability (with conditions and validators) to restrict permissions and validate what is being…

Hi @Afroz ARAB, You should be able to find those in the release notes. From the overview page I just shared, click through to the versions you need; Hope this helps!

Hi @Nicolas Hoyos and welcome to the Community! You don't need an app to download Jira data into csv. The functionality is built-in. When you navigate to filters > advanced issue search you can search for a list of issues. This list can be exported from the top right corner of your screen: There are marketplace apps…

Trees are a very grateful subject for creative photography. In Belgium, close to Brussels, we have the Hallerbos, where every spring there is a blue wave of blossoming hyacinths beneath the trees. For a couple of days it turns into "the" photographer's hotspot Because of the beautiful contrast in colours and the way the…

I really like that series of pics @Brant Schroeder! When I used to take photography classes quite a few years ago, they would make a great triptych together. Especially love the light and the colours in that last one! And @Monique vdB 's crooked forest makes an awesome contrast with them!

Hi @Nelson and welcome to the Community!, You did not only add projects. Your filter in addition to selecting projects also says that you want to see only issues assigned to 2 assignees and having a limited selection of statuses. It is very likely that the issues from the project you are not seeing are not assigned to any…

I am sorry - my bad: when you lookup your custom field in the list of all custom fields, select contexts and default value: That should bring you to a screen like this:

Hi @Nicole Saez and welcome to the Community! I think you selected the option to edit the custom field. You should select configure instead in order to define the option values. Hope this helps!

I could write haikus Issues issued 7 times Now I stop - Mic drop 🎙

Bought some brand new clothes My plain takes off tomorrow Logged out of Jira

Hi @Eleni DeBord and welcome to the Community! If there's an "OR" somewhere in the JQL, that may be one of the reasons why you can't switch back to basic. It does not necessarily need to look complex for the basic filter to become unavaliable; just adding one thing that is not supported as a feature is enough. Hope this…

Hi @John Witmer and welcome to the Community! And also welcome to team managed projects 😅 - where you cannot configure all these options on the board. If you want to configure your (kanban) boards with all the options you mention, company managed projects and the associated boards do offer those features instead. Hope this…

Mark's example just considers the current week. If you want to filter dynamically from this moment, you can do something like this instead: created >= Now(-7d) AND created <= now() That would give you a rolling window between 7 days ago and the current moment. The basic principle remains the same.

Hi @charlymune and welcome to the Community! The difficult thing about this discussion is that there is no right or wrong. But it seems you have put some real thought into this and what you are saying absolutely makes sense. If it was me, I'd probably set up different projects: one project for each product, as it would…

Hi @Jan Šimek, Looking at your overall setup, you may be at risk of over-engineering your process a bit. But apart from that, you could add a post function to the create transition of your workflow that explicitly clears the value of your custom field. Should you consider this, this should be an update custom field post…

Hi @Rinaldi James Michael, A post function is the preferred way of doing this. In every transition to a done status, making sure you either set the resolution during the transition automatically or via a transition screen is the way to go. On a side note, your JQL to verify resolved date would rather be: Resolution = Done…

Hi @Aaron Clements and welcome to the Community! In this case, there is actually a change being rolled out. You can read more about it in this community article. Notice that selecting the None option will still be available, even though the field is marked as required. Hope this helps! 

Hi @Michał Kania, That is indeed something you may want to avoid. As a site/org admin, open admin.atlassian.com and for your site, navigate to Products > Site access. On the tab User invites you should be able to disable that option: Hope this helps! 

If you explicitly specify these 5 reporters in your filter, yes.

Yes, @Sonali Roy Ghatak, Most dashboard gadgets have an option that you can simply activate to auto-refresh every 15 minutes or so. 

Hi @Manish Kumar and welcome to the Community! An easier way to do this, would be to create a filter via filters > advanced issue search like this: Project = <your project> AND issuetype = sub-task AND due <= -2d AND resolution = unresolved Save the filter and from the details section next to the filter name, create a…

I expected something like that from your last answer and that is not the best position to be in: your team-managed project has a board that cannot display issues from other projects, unfortunately.

Sure, @Shachar Shain. Be aware though that Excel is not part of Jira. You can manipulate the data any way you want by performing calculations on the result to transform the exported data into the desired format. If you can bring your users into Jira instead of getting the data out of it, they will benefit of real time data…

Are your projects company managed or team managed, @Marcus Tezcan? 

Hi again @jeroen_wilmes, Pretty straightforward answers to both questions: 1) No. A single project release can only be allocated to 1 cross-project release. 2) Yes. You can include as many releases from a project in a plan. Hope this helps!